Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again
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Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more
I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.
Company replied
Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more
Company details
Information provided by various external sources
At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.
Contact info
1 Wentworth Road, TQ12 6TQ, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@toy-star.co.uk
- toy-star.co.uk
1.3
Bad
440 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
I was a little hesitant at first as I had never used the site. However, the payment process was smooth, fast delivery and excellent product.
July 30, 2020
Unprompted review
Easy to order
Easy to order. Easy to track. Arrived when it should. My Grandson was delighted with his Trampoline!
July 28, 2020
Unprompted review
Delivered as promised and happy with…
Delivered as promised and happy with the service. Thank you
July 28, 2020
Unprompted review
Great Shop
Customer service very helpful, polite, expeditious and solution focused- trampoline excellent value for money - good quality and delivered in a timely manner
July 27, 2020
Unprompted review
Great product. Very quick delivery
Very quick delivery. Great quick response to email queries and great product. 5 year old loves it. Easy big enough for two children.
July 27, 2020
Unprompted review
Great product arrived early
Great product arrived early, would definitely recommend 😊
July 27, 2020
Unprompted review
Very good service
Very good service, item was cheaper than other stores who stocked it by over £10! Delivery was fast and packaged well, would definitely use this company again.
July 27, 2020
Unprompted review
At moment all good
July 26, 2020
Unprompted review
FAST delivery
Placed order for my son, it said 2-5day delivery, it arrived the very next day!!! FANTASTIC service. Thank you toy star!
July 24, 2020
Unprompted review
Our son was thrilled with his new basketball net
The basketball net arrived on time and is excellent value for money, and our 10 yr old son was thrilled. The only reason not getting a 5 was the assembly instructions were challenging, and the height raising mechanism was imperfect.
July 23, 2020
Unprompted review
Great product bought for my 3 year old…
Great product bought for my 3 year old boys. Easy assemble and quality. Fast delivery.
July 23, 2020
Unprompted review
item is received as described..
item is received as described... quality is bit of a concern
July 23, 2020
Unprompted review
They were helpful
They were helpful, and quick response aswell when I had a faulty scooter will use them again
July 23, 2020
Unprompted review
Great very speedy service
July 22, 2020
Unprompted review
Delivered quickly no issues
July 22, 2020
Unprompted review
Lovely bike but rubbish seat
Lovely sturdy bike. However, my son let go of the bike and it hit the ground and the seat ripped on the concrete, leaving a big gash in it, which has now ruined the look and use of the bike.
July 21, 2020
Unprompted review
Reply from Toy Star
Hi there,
Thank you for your review.
We're really sorry to hear about this issue.
If you're able to contact our customer services department on sales@toy-star.co.uk we can then work towards a solution for this issue.
Thank you.
Excellent service for an affordable…
Excellent service for an affordable price
July 20, 2020
Unprompted review
Excellent service from A to Z.
July 19, 2020
Unprompted review
Product arrived earlier than I expected…
Product arrived earlier than I expected which is a definite plus
July 19, 2020
Unprompted review
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