Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again
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Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more
I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.
Company replied
Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more
Company details
Information provided by various external sources
At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.
Contact info
1 Wentworth Road, TQ12 6TQ, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@toy-star.co.uk
- toy-star.co.uk
1.3
Bad
440 reviews
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Not all the order has been delivered…
Not all the order has been delivered and still waiting on a response to arrange a refund
August 10, 2020
Unprompted review
Reply from Toy Star
Hi Hannah,
We're really sorry to hear about this issue.
I can confirm we have now responded to your email to work towards a resolution.
Thank you.
Amazing service
Amazing service. Ordered a trampoline, it was delivered within a couple of days (I'm sure I ordered on Friday morning and it was with me on Monday morning!)
I was very surprised with the speed of the service, especially as it was during lockdown too. The trampoline is brilliant quality and loved by my children.
Thank you
August 10, 2020
Unprompted review
Fabulous product fast delivery
August 10, 2020
Unprompted review
8ft trampoline
Excellent product, delivered promptly and easy to assemble.
August 6, 2020
Unprompted review
Quick delivery excellent product…
Quick delivery excellent product (Balance bike)
August 5, 2020
Unprompted review
Fast delivery
Fast delivery. Bike is lovely much nicer in person. Seat and handle bars go higher or lower.
August 4, 2020
Unprompted review
The product quality ok...
August 3, 2020
Unprompted review
Brilliant service
Brilliant service! Arrived within 2 days! Really pleased with the trampoline, took a while t build but well made and kids love it!
Would definitely buy from Toy Star again.
August 3, 2020
Unprompted review
Great quality trampoline!
August 3, 2020
Unprompted review
Perfect height
My son is 29 months and this bike is the perfect size we have it at the lowest height and his feet can just sit flat on the ground while sitting so will get plenty of use out of it. Arrived fast, easy to assemble and my son likes it.
August 3, 2020
Unprompted review
All grandchildren enjoying it
All good, it arrived on time and my daughter and her husband was able to follow the instructions fairly easily.
August 3, 2020
Unprompted review
Great service
Great service the product arrived safely on time and it was a very good price. Highly recommend
August 3, 2020
Unprompted review
Good quick delivery
August 3, 2020
Unprompted review
Very fast delivery
Very fast delivery; good customer service on the phone; product as described. Excellent all round service
August 3, 2020
Unprompted review
Fabprice
We were missing a bolt the price was fab and I’m sure if we’d bothered to contact them the customer service would have been good
August 2, 2020
Unprompted review
8ft trampoline
Ordered an 8ft trampoline online. It arrived on time and all was as described. Easy to assemble by two people. Good quality product.
August 2, 2020
Unprompted review
Happy trampoliners
I am happy with my purchase, a trampoline. It arrived quickly, the 2 boxes at the same time and in good condition.
July 31, 2020
Unprompted review
Very good customer servise
Very good customer servise, I like them from the start when they assured me on the phone that they do free returns if im not happy with it. The trampoline turned to be great! Looks sturdy and proffesionaly made. The kids love it. It just take few hours (4-5) to buld if its one person.
July 31, 2020
Unprompted review
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