Toy Star Reviews 

440
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again

Rated 1 out of 5 stars

Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more

Rated 1 out of 5 stars

I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.

Company replied

Rated 3 out of 5 stars

Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

440 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(440)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m now a returning customer

I’m now a returning customer and they didn’t disappoint. Very happy with the product, the shipping, the cost. No complaints and honestly, anytime I want to grab stuff for the kids it’s typical to check Amazon first, but given the prices these guys have, I actually just check if there’s anything I want here first before Amazon! (Seriously the same scooter that’s 19.99 on here was £45 on Amazon). Bought three the first time I used this site. Now just got the basket ball net for the door. Kids love it!

December 12, 2020
Unprompted review
Rated 1 out of 5 stars

I have not received my order and still…

I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.

December 2, 2020
Toy Star logo

Reply from Toy Star

Good morning

Thank you for your review i am sorry you have not received your order.
We are experiencing delays in some areas with orders being delivered during this difficult time and will be in contact today to resolve the situation for you.

Thank you
Belinda

Rated 4 out of 5 stars

The car is great and my son loves it

The car is great and my son loves it. It’s handy having the push handle which also turns the wheels on the car, saves my back!
However the instructions were completely wrong which is why I’ve only given it 4 stars.

October 15, 2020

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