Toy Star Reviews 

440
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again

Rated 1 out of 5 stars

Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more

Rated 1 out of 5 stars

I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.

Company replied

Rated 3 out of 5 stars

Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

440 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(440)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This product good value and very…

This product good value and very study.My only comment on building the table is to be careful of the curved slot which the green (pitch) hardboard fits into.It can be damaged if you are not really careful.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great UK based company

I contacted Toy Star by phone regarding a couple of queries I had about the product I wanted to buy. The phone was answered immediately and they were extremely helpful. It was a large item and I placed the order on the Friday and it arrived very well packaged on the Monday. Would purchase from them again. Highly recommended.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, first item delivered was damaged, emailed and replacement was sent next day delivery. Would recommend and use again

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Mercedes sit on car

Bought the Mercedes sit on car for our grandsons 1st birthday and he loves it.
Really easy to put together made well and very easy to steer.
Would recommend.

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Quick delivery, quality toy

Quick delivery. Item packaged well. Quality product at a good price. Happy to use Toy Star again unlike Amazon and Ebay which has so many fake items.

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service quick and easy transaction kept upto date with the parcel progress threw to the delivery.. The itam itself is great quility would highly recommend this company to friends and family

September 14, 2020
Unprompted review
Rated 3 out of 5 stars

Bought a gift for my 1year old nephew

Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5workings days and still have not received this. Service is terrible, actual product is good, seems sturdy but could not build yet as parts are missing.

September 12, 2020
Unprompted review
Rated 4 out of 5 stars

Excellent service

Very good price, item exactly as pictured and delivery was earlier than expected. Very pleased with the toy and my Granddaughter absolutely loves it.
Thank you

September 8, 2020
Unprompted review

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