I notice it's easy to be a member here without Valid ID requirement only Email which makes everyone easy to join. The products or categories are complete details easy to view description. Great le... See more
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I did not subscribe for this, but yet somehow monies are being deducted from my account. Monies I cannot afford to pay. Cancelled in November 2023, in December 2023 they deducted again. I am goin... See more
Company replied
Josh of toyzoneclub emailed me and responded to my concern immediately. They even told me that I can have a full refund on that whole membership amount that was deducted from my bank account and I rea... See more
As a student I accidentally pressed on membership for this site without reading conditions. As I mentioned I am a student and I don’t have enough monet to buy internet si that after getting the me... See more
4.0
Great
272 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Agent responded quickly and my query…
Agent responded quickly and my query was resolved immediately. Great service
December 21, 2024
Unprompted review
Got it right eventually
Eventually had the charges reversed that had been illegally made against my card. Well done to the escalation team!
December 14, 2024
Unprompted review
Good Service
The customer service was outstanding, “I was so pleased with the service I received from this business. Good people. I’m impressed. Thank you.
December 14, 2024
Unprompted review
thank you Emerald for addressing the…
thank you Emerald for addressing the concern
December 10, 2024
Unprompted review
Customer service accommodate my concerns
December 2, 2024
Unprompted review
great service and good customer support…
great service and good customer support especially I thank Ms. Emily from the customer service, it is a good company after all
November 27, 2024
Unprompted review
Edith contacted me
Edith contacted me and he gave me great service as he explained how the process will go and their team are the best.
November 13, 2024
Unprompted review
Happy
everything that i need was available and highly recommend and satisfied
October 16, 2024
Unprompted review
Aleo contacted me n everything sorted
Aleo contacted me n everything sorted
November 6, 2024
Unprompted review
Thank you , dear Escalation team!
Thank you very much for the lovely support, Escalation team. Great & fast support!
October 31, 2024
Unprompted review
The people understood as to what I…
The people understood as to what I required from them and did their best to assist me me with my query.
July 11, 2024
Unprompted review
Honesty
I just wanted to cancel my membership and they were very attent.
October 13, 2024
Unprompted review
They don't check the information of the…
They don't check the information of the person apply for the account, for the company must verify the account before accepting the membership.
June 14, 2024
Unprompted review
Reply from Toyzoneclub
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@toyzoneclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Thank you Sammy for your…
Thank you Sammy for your professionnalisme
October 9, 2024
Unprompted review
For some reason money is coming out of…
For some reason money is coming out of my account to this service and I have no idea why or if I have purchased something then nothing has arrived. I have tried the contact number but that does not work. I have tried the email again that came back as undeliverable. I guess the next trip is to the bank to stop payments and try and get back money they have taken from me.
October 8, 2024
Unprompted review
Reply from Toyzoneclub
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@toyzoneclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
The team was quick to resolve my issue
The team was quick to resolve my issue, and I appreciate their professionalism.
September 17, 2024
Unprompted review
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