I notice it's easy to be a member here without Valid ID requirement only Email which makes everyone easy to join. The products or categories are complete details easy to view description. Great le... See more
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I did not subscribe for this, but yet somehow monies are being deducted from my account. Monies I cannot afford to pay. Cancelled in November 2023, in December 2023 they deducted again. I am goin... See more
Company replied
Josh of toyzoneclub emailed me and responded to my concern immediately. They even told me that I can have a full refund on that whole membership amount that was deducted from my bank account and I rea... See more
As a student I accidentally pressed on membership for this site without reading conditions. As I mentioned I am a student and I don’t have enough monet to buy internet si that after getting the me... See more
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I always get a notification from my…
I always get a notification from my bank were toyzone deduct money from my account. I have never bought anything from toyzone but my money keeps being deducted. The first time i had money in my account and R170. 05 was deducted, so i now move my money out of main account to avoid such. Just today again i get a notification that toyzone tried to deduct but failed due to insufficient money. And they always happen at night this transaction. Toyzone kindly assist with this issue
The customer support team was…
The customer support team was professional in resolving my issue, and I’m satisfied with the outcome.
Signed up by mistake but customer…
Signed up by mistake but customer service dealt with quickly
The support team resolved my issue with…
The support team resolved my issue with ease. I appreciate their help.
Scam, scam, scam!!!!!
I believed I was purchasing an Amazon mystery box, when I went to pay....the transaction was defaulted to Toyzone site, which I didn't realize and £2 was deducted frm my account, then a couple of days later Toyzone tried to deduct a further £7 frm my account. Thankfully I didn't have sufficient funds in my active banking account and the transaction did not ho through. I have now cancelled my card and reported them to my bank as a fraudulent/scamming company! Shocking! - this is so damn annoying! - they seemed to operate under the facade of Amazon!!!!!
This happened with toyzoneclub.com
I purchased toyzoneclub.com hp printer
I enter my information about my account
I did not finish the process of the payment the monie are being deducted from my accounts I receive a message
Please contact support with the following information checkout if
Payment cannot be completed.
Please contact support with following information:
checkoutId 98B4E4240BCE8501163067D5606EDD70.prod01- vm-tx13 is invalid
ndc: aa999c3e77564e32835073c9874ca97a
timestamp: Wed, 21 Aug 2024 13:23:38 GMT
Problem solved
Thank you bob for your assistance
Such a good experience.
Quick answer to my question
Quick answer to my question with an adequate reaction from Violet, head of the escalation team. Thanks Violet
I didn't get the items I was looking…
I didn't get the items I was looking for and the they were always deducting my money. That's made me to have a bad experience about Toyzoneclub.Therefore I will expect refund as soon as possible.
Thank you
Followed up to make sure I was clear…
Followed up to make sure I was clear with the clarifications given.
Update on my experience/ nice customer service
Josh of toyzoneclub emailed me and responded to my concern immediately. They even told me that I can have a full refund on that whole membership amount that was deducted from my bank account and I really felt relieved. Thank you so much Josh for your fast replies you have a wonderful customer service. I'll be patiently waiting.
Eugene send me a email stating that my…
Eugene send me a email stating that my refund will be refunded into my account and apologize fir the delay in my request
I didn't went through any experiences…
I didn't went through any experiences on the toyzoneclub seriously but as far as my experiences go is the calls for updates of refunding its really really a good feelling of hospitality really great I would've go a long way with toyzoneclub in the mean time.
Thank you for reaching out to me
Problem dealt with.
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