TPS (The Perfect Signal Limited) Reviews 741

TrustScore 5 out of 5

5.0

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See what reviewers are saying

Rated 5 out of 5 stars

The customer service these guys offer is second to none. They did a great upgrade on my Blu-ray player so plays all region discs and that is perfect. Had an issue with 4K disc playback red. A load o... See more

Rated 5 out of 5 stars

Excellent customer service. Accurate advice, fast delivery once I had chosen the satellite system and then very helpful support to get it up and running. Would highly recommend.

Rated 5 out of 5 stars

Absolutely astounding customer service I would have no problem using this service in the future. Purchased a Panasonic Ub 9000 multi region player extremely well built and a silent running. I’m not th... See more

Rated 5 out of 5 stars

I bought a 4K / multi-region Blu-ray and Dvd player from these guys (Panasonic UB-9000, which is amazing) a couple of years ago. It developed a fault recently (noisy disc drive) but I contacted them a... See more

Company details

  1. Audio Visual Equipment Supplier
  2. Electronics Store
  3. TV store

Written by the company

Providing local service nationwide since 1996, TPS (The Perfect Signal Limited) aims to provide a consistently high level of customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

741 reviews

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Rated 5 out of 5 stars

5/5, highly recommended

Great service. I bought a refurbished Blu-ray player rated B-grade, and I was very happy with the condition of the unit. The instructions provided on how to operate the region change function were very helpful. Delivery was quick too. :) I highly recommend TPS to anyone looking for a multiregion player.

February 28, 2025
Rated 5 out of 5 stars

This was my first purchase from TPS and…

This was my first purchase from TPS and the service from start to finish was excellent. From making my initial enquiry, the staff were helpful and responded quickly. The Blu Ray player I ordered arrived the next day and was packaged well (TPS sold the multi-region variant, which was exactly the spec I was after) and the cherry on top of the cake! They included a 4K disc of one of my favourite films!! So very good all round, I would recommend without hesitation.

March 12, 2025
Rated 5 out of 5 stars

Impeccable service

Ordered a multi regional bluray player. Super impressed by the quickness of delivery as it came next day via courier.
Easy to install with clear instructions on how to use.
Would definitely buy from again.

April 21, 2025
Rated 5 out of 5 stars

A great retailer

Recently purchased a Panasonic blu ray player, my first time dealing with this company. What a great firm to deal with, staff helpful and polite, made my purchase a breeze. The unit came with a three year warranty and a UHD disc, the player arrived next day and was well packaged.
Highly recommend!!

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Respectful and professional...

No complaints about this company at all. I telephoned for advice on a number of occasions before making my purchase and my questions were answered in a clear and concise manner. I completed my order online towards the end of the week and the item was delivered early the next week. Very happy with the service and professionalism of this company. They even gave a three year warranty and a free 4k movie. Happy customer.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Simon was very polite professional

Simon was very polite professional, tidy punctual worker, fitted quality shutters on the date suggested. Nothing too much trouble. Explained how to use them effectively and maintain them.
Very pleased made my house look
classic and put value on my property made my house warmer.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a sony DVD player and can’t…

Ordered a sony DVD player and can’t overstate what a brilliant company TPS is. Hubby had luckily spoken to them re an HDMI cable before we ordered, mentioning we needed a region free player. Placed the order on line, but unknowingly ordered the un modified one. Received a call from TPS to let us know. The wrong order was cancelled and the on line order number for the correct one given, which we ordered. It arrived the following day and is up and running perfectly. What brilliant customer service. It’s rare these days that you get top notch first class customer service, from a company that clearly cares about its customers. Do not hesitate to order from TPS, they are brilliant!

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Would give more than (5 stars) if I could.

I rang the shop and spoke to David who was very helpful, he answer my enquiry very clearly and professionally. I then went on their website and purchased a (Sony BDPS1700B Blu-ray Player)
Confirmation email was in my inbox immediately and was delivered the next day, very proficient and professional, the player is great and works as should do, a pleasure to do business with this Company, highly recommended. Thanks

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Product delivered on time and with no hassle. Communication with TPS was super easy and they were aware of my order with minimal explanation. I bought the Panasonic UB9000 and it was new and exactly as described.

October 7, 2024
Unprompted review

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