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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, efficiency, and straightforward process, often highlighting the quick and hassle-free nature of transactions. Many appreciate the competitive pricing offered for their items, noting that the company often provides higher valuations than competitors, and that payments are typically fast and as agreed. However, some customers also noted issues with product assessment, reporting instances where their items were downgraded in condition upon arrival, leading to a reduced offer. These reviewers mentioned discrepancies between their initial assessment and the company's final evaluation, particularly regarding the condition of the items.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, noting that it is generally easy to use, quick to process,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick, efficient,... See more

Price

Clients share positive opinions on price, with many reviewers stating they received the agreed-upon price,... See more

Product

Customers had ambiguous experiences with product. Many reviewers praised the easy process, quick payment, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and hassle-free.... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic service, once again! Sold my Apple iPhone 16 Pro and was offered the greater amount than other trade-in companies. Made sure I packaged phone in original box and made sure phone was immacula... See more

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service!

Fantastic service, once again! Sold my Apple iPhone 16 Pro and was offered the greater amount than other trade-in companies. Made sure I packaged phone in original box and made sure phone was immaculate and received agreed price into my account. Absolutely no hassle and such an easy process. Thank you!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to use and quick to process…

Very easy to use and quick to process payment. No quibbles over the price offered. They paid what they initially offered. Good price compared with other trade in sites. I would definitely use again.

April 17, 2026
Rated 1 out of 5 stars

Avoid at all costs

I would not trust this company as far as I could throw them. I sold my iPad Pro with Magic Keypad to them, I stated the iPad was in good condition and the keyboard in poor condition. Over a week after sending the item I hadn't received payment so I chased them.Turns out the company is actually a number of companies trading as Tech Market, Sell Tech, Fone Store to name but a few. I contacted the guy and he told the the case was in poor condition so he could't give me any money for it and then told me he could only offer me £200 for the iPad and sent some pictures showing the most microscopic of marks and still would have easily met the criteria for the original price. I said I wanted my equipment returned so they sent a link for me to pay for postage. Update I now have it back but there is a label on it that they have put on so they clearly try to offer you less and had already labelled the product expecting me to capitulate. The owner also asked me to contact him so I did and he said that he was going to put negative reviews about my company on Trustpilot, take from that what you will about this person.ate - says Fake Review, this is a fully verified review and approved by Trustpilot when he tried to say it was unlawful!! He also used my name, address and birthdate to find out where I worked and posted a spite revenge review on my company website - what a guy! Make your own mind up if you want to deal with this person but I would urge you to look at the load of 1 star reviews and the warning signs they flag

April 8, 2026
Unprompted review
Tradein logo

Reply from Tradein

FAKE REVIEW

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Great service

Happy to report that I recommend using Trade In. I Sent in my item, few days later, full amount agreed was in my bank account. Could not have gone any smoother.

March 5, 2026

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