TradeTaps.com Reviews 158

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

We are a property and hospitality company so have lots of maintenance works to do. We recently purchased a VItra wall hung toilet kit from this company via ebay. The kit is defective in two areas... See more

Rated 1 out of 5 stars

Rubbish experience, rip off service Sent wrongly labelled item, refused to refund despite photographic proof of order and wrong item. Avoid like the plague and read the reviews here and on Google to... See more

Rated 1 out of 5 stars

Ordered shower panel and bath panel only to find that their delivery service doesn't deliver as far North as Aberdeen. Ridiculous given I can send anything just about anywhere in the world but they... See more

Rated 5 out of 5 stars

I initially had problems ordering from web page but Trade Taps called me and quickly got things sorted. When I called about delivery, I was treated in the same friendly and efflcient manner. The attit... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Plumber

Information provided by various external sources

Tradetaps.com is a nationwide online retailer, selling directly to the Trade & Public. We have a vast array of products and the technical knowledge to help you with any questions. All our staff have full manufacturers training, ensuring that we can match your requirements.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

158 reviews

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Rated 5 out of 5 stars

Great price, good service

Chance to buy the taps from a bona fide supplier - I was doubtful about some of the other companies advertising at similar prices. Knowledgeable and helpful when I phones with a couple of queries.

April 23, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent!

I was extremely pleased with the service offered by Trade Taps. I found the company on line, but had some queries, so phoned several times and spoke to a very helpful gentleman. My order arrived promptly and I would definitely use Trade Taps again.

April 18, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic

Great product, best price on the net, excellent customer service and delivered when they said. What more could you want. I would recommend without hesitation and if i need any more taps this will definitely be my first place to come to.

April 10, 2014
Unprompted review
Rated 5 out of 5 stars

Quality Taps at the right price

Having done extensive searches on the internet, I found this website to be easy to use, I was able to find exactly what I was looking for at very competitive prices.
Very fast delivery securely packaged to protect the taps. I would highly recommend this company, good communication throughout

April 2, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent! Good communications, packaging, safe delivery of goods and value.

I bought a Geberit wall mounting WC and a vanity unit. Shortly after I placed my order online I realised that I had made a mistake in the size of the frame. I was able to contact the friendly staff by telephone and have it amended. Confirmation of the amendment was received immediately by email. Good communications is in my opinion paramount.
The company uses a national pallet delivery network for heavy and fragile goods, it means that nothing gets damaged in transit. They even deliver to Ireland!
I saved myself a small fortune and time by buying online.

March 21, 2014
Unprompted review
Rated 5 out of 5 stars

Beat local supplier by 30%

A local supplier offered me a special deal on a pair of taps at £35, but also showed me the TradeTaps website. That was his undoing. I logged on, found the exact taps I wanted, and was able to order them for £25. They were delivered the next day, and installed the day after. Result!

March 13, 2014
Unprompted review
Rated 2 out of 5 stars

Order was more trouble than it was worth!

I ordered a pair of taps, however I received a duplicate pair the following day.
Unfortunately, the taps were not suitable so I had to return them.
- the courier did not turn up to collect. I had waited in all day because they did not provide a one hour slot as promised. The next day, they again failed to give me a one hour slot, but did arrive to collect.
I was disappointed with Trade Taps, as my refund did not cover the original delivery charge, even though I had returned the taps sent to me by mistake. I felt a goodwill gesture was appropriate, but when I asked this was declined.

March 12, 2014
Unprompted review
Rated 5 out of 5 stars

Items delivered quickly and happy they used DPD

Ordered a Geberit wall mounted WC frame and a Bolero flush plate. Both items were despatched quickly and were delivered in 2 days.
Happy that they used DPD who keep you informed about delivery and provide a timeslot and goods were delivered as advised.

March 4, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent website, very prompt service, very pleased with the product

Looking for taps to match a bath mixer we were ordering and stumbled across some we liked. Great price and the product looked good, so we ordered....on the Friday.
Monday, they arrived. Chuffed.

Loved the website, plenty of really clear pictures of the taps, made it really easy to find what we wanted.

The product was everything we hoped for, exactly as shown in the website, will use them again and advise my brother-in-law (plumber) to look there in future.

February 27, 2014
Unprompted review
Rated 5 out of 5 stars

TOTAL SATISFACTION

wanted some Deva Rubic basin taps, .Trade taps offered them at a competitive price and backed it up with a delivery in two days beautiful taps and a hassle free transaction . Will definitely use again

February 21, 2014
Unprompted review
Rated 5 out of 5 stars

Gold Taps from a Gold Star Supplier!

I needed to talk to someone at Trade Taps before ordering. This was easy to do, my order was taken and card payment made - all done efficiently by the friendly person that answered my phone call. We received our taps the next day. Perfect!

February 19, 2014
Unprompted review

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