good they have proper regulation but i did had this waiting from support chat responses -disliked tradin itself if okayish...eurusd spread not always 0.8...thinking still
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See what reviewers are saying
Trading Conditions Are Fantastic! I was running an account with Oanda right along side of them. Oanda's volume and spreads aren't even in the same league and couldn't compete even if they were. Custom... See more
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The customer support agent Valia is amazing! She really held my inquiry to her highest regard. She made the process so fast to verify my account and helped me claim my promotional bonus. Trading.com c... See more
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I have tried numerous of times to receive my withdrawal for the last 30 days but they refuse to release my money without a current bank statement. But I can make many deposits without a bank statemen... See more
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Company details
About Trading.com
Written by the company
At Trading.com, we believe in a simpler way to trade.
Using the latest technology, we've created a seamless trading experience, accessible anywhere, anytime, through our innovative webtrader and apps or the industry standard MT5.
Whether you're new to trading or already have market experience, our platforms provide you with everything you need to get started.
Learn more about trading with short and simple tutorials, videos, walkthroughs, and more.
Customize your trading experience with personalized watchlists and an adjustable dashboard.
Analyze the financial markets with advanced charts, expert tools, and exclusive research.
Trade a wide range of asset classes* with 0 commissions and low spreads.
We are committed to being a leading innovator in online trading and the way we work is always informed by our four core values:
Simplicity:Our platforms are easy-to-use, and we try to explain complex ideas simply.
Relatability:We speak to our clients in a way they understand and make it all clear from the start.
Transparency: We're upfront about everything we do including our terms and pricing.
Support: We always put our clients first. We're there when they need us, offering 24/5 support.
*Not all financial instruments are offered by all trading.com regulated entities.
Availability subject to operator.
Risk Warning:
Please visit our official website to check the percentage of retail investor accounts losing money when trading CFDs with us.You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
Contact info
United States
- 1-833-391-0250
- customer.reviews@trading.com
- trading.com
3.8
Great
72 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got no help at all
January 30, 2025
Reply from Trading.com
Hi Corey,
We are truly sorry to hear about your experience. This is not the level of service we strive to provide at trading.com, and we regret that we fell short in your case.
We take feedback seriously and are committed to addressing any concerns. We have sent you a private message to discuss this further and work toward a resolution.
Your feedback is invaluable to us, and we appreciate the opportunity to make things right. We hope to earn back your trust and serve you better in the future.
Best regards,
The Trading.com Team
Best app by far
January 28, 2025
Reply from Trading.com
Hi Garrett,
Thank you for your incredible 5-star review! We’re thrilled to hear that you think our app is the best by far. It means a lot to us to know that we’ve delivered a great experience for you. If there’s ever anything we can do to make your trading journey even better, feel free to reach out. Your feedback inspires us to keep improving and providing the best tools and support for all our customers.
Thank you for being part of the Trading.com community!
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Lelian,
Thank you for your fantastic 5-star review! We’re absolutely delighted to hear that everything has been perfect for you. Our goal is to deliver an outstanding trading experience for all our users, and knowing that we’ve met your expectations inspires us to keep doing our best. If you ever have suggestions and questions, or need assistance with anything, our team is always here to help. Your feedback is invaluable. We’re so happy to have you as part of the Trading.com community.
Thank you for choosing us, and we look forward to supporting you on your trading journey!
Best regards,
The Trading.com Team
Trading.com has been a great mobile…
Trading.com has been a great mobile trading app for me.I am new to trading and it was user friendly and the customer support has been amazing.
January 7, 2025
Unprompted review
Reply from Trading.com
Hi Bobby,
Thank you for your fantastic 5-star review! We’re so glad to hear that you’re enjoying our mobile trading app and finding it user-friendly. Getting started with trading can sometimes feel overwhelming; it’s great to know that our platform has made it easy and accessible for you.
We’re especially happy to hear that our customer support team has been amazing in assisting you. Providing excellent service is a top priority for us. We’re always here to answer your questions and guide you along the way.
Thank you for choosing Trading.com and welcome to our community of traders. We look forward to supporting you as you grow your skills and achieve your trading goals! If there’s ever anything we can help with, please feel free to reach out.
Best regards,
The Trading.com Team
Great App easy to use
The app is user friendly the customer service is on point and very accessible
December 30, 2024
Reply from Trading.com
Hi Angela,
Thank you for your glowing 5-star review! We’re thrilled to hear that you find our app user-friendly and that our customer service has exceeded your expectations. At Trading.com, we work hard to create a platform that is accessible, reliable, and easy to use for traders of all levels, and your feedback lets us know we’re on the right track.
It’s also fantastic to know that our customer support team has been on point and accessible whenever you’ve needed support. We believe that great service is a vital part of a positive trading experience. That’s why we’re always here to help answer questions and provide assistance whenever needed.
Thank you for being part of the Trading.com community. We appreciate your trust and look forward to continuing to support you on your trading journey. If you ever have any suggestions or additional feedback, don’t hesitate to reach out.
Best regards,
The Trading.com Team
I am still using the demo account…
I am still using the demo account today, because this is the first time I have used MT5 and I am getting familiar with the TCM platform. However, I do have an issue with MT5 and that is that I have not seen the trailing stop in my MT5 desktop app.
December 20, 2024
Reply from Trading.com
Hi Jose,
Thank you for taking the time to leave a 4-star review! It’s great to hear that you’re finding the demo account helpful as you explore MT5 and the TCM platform. The demo account is an excellent way to get comfortable with trading tools and strategies without any risk. We’re glad it’s working well for you.
Regarding your concern about the trailing stop on the MT5 desktop app, we understand how important this feature is for managing your trades effectively. Sometimes, platform features can vary based on setup or preferences. Our support team is available to guide you through locating and using this tool. We’re here to ensure everything is working correctly for you.
Please don’t hesitate to reach out to us anytime for assistance. We appreciate your feedback and are here to support you as you continue your trading journey!
Best regards,
The Trading.com Team
I enjoy the ease of use with the charts…
I enjoy the ease of use with the charts and the ability to switch back and fourth from my PC to my phone app if I am on the go. Paper trading is the best it gives me the ability to trade with confidence.
December 6, 2024
Reply from Trading.com
Hi Raymundo,
Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoy the ease of using our charts and the flexibility to switch seamlessly between your PC and phone app. It’s great to know that our Forex Paper Trading Competition has given you the confidence to trade effectively.
Providing tools that empower traders like you is our top priority. Your feedback motivates us to keep improving.
We’re thrilled to have you as part of the Trading.com community and look forward to supporting your trading journey further.
Best regards,
The Trading.com Team
Amazing reliable company
My experience with Trading.com has been excellent. I have won the competition twice, received my payments, and the customer support has been amazing. They are always very courteous, to the point, and highly effective. Regarding the trading conditions, they offer solid spreads with no surprises. The executions are instant, and the different platform options they provide are incredible. I highly recommend this company without hesitation; everyone should give it a try and get to know them. BIG SHOOT OUT
December 5, 2024
Unprompted review
Reply from Trading.com
Hi Angel,
Thank you so much for your glowing 5-star review and for sharing your experience! Winning in the competition twice is an incredible accomplishment, and we’re thrilled to have been part of your success. Providing opportunities like these — 100% free — is at the core of our mission to support traders of all backgrounds. We’re glad you’ve benefited from them.
We’re especially happy to hear that our team’s customer support has exceeded your expectations. Courteous, efficient, and effective service is what we aim for, and knowing that we made a difference in your journey is truly rewarding. It’s great that you find our spreads transparent, our execution instant, and the platform options versatile. These were all designed to ensure your trading experience is seamless and competitive.
Your recommendation means the world to us, and your feedback inspires us to keep delivering exceptional tools and services.
Thank you for being a part of the Trading.com family, and we look forward to supporting you in achieving even greater success! A BIG SHOOT OUT right back at you!
Best regards,
The Trading.com Team
Keen was quick and to the point making…XAU/USD
Keen was quick and to the point making me aware that Trading.com does not provide XAU/USD
October 23, 2024
Reply from Trading.com
Hi Lynnwood,
Thank you for your 5-star review! We’re glad Keen could quickly assist you and provide the information you needed. If you have any further questions, feel free to reach out — we’re here to help.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Henry,
Thank you for your 5-star review! We’re happy to hear that you recommend us for starting forex trading. If you have any questions or need support as you continue your journey, feel free to reach out. We’re here to help!
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Jessica,
Thank you for your 5-star review! We’re thrilled to be your favorite platform, and we’re glad to have you as part of the Trading.com community.
Best regards,
The Trading.com Team
Cool platform
Cool platform. I came in 2nd place in September’s paper competition and actually got paid out. Wish they had higher leverage but overall great platform
October 9, 2024
Unprompted review
Reply from Trading.com
Hi Yung Swagg,
Thank you for your 5-star review! We’re happy to hear that you enjoy our platform and congratulations on winning second place in our Paper Trading Competition.
We appreciate your feedback on leverage and will definitely keep it in mind.
Thanks for being part of the Trading.com community.
Best regards,
The Trading.com Team
I love the platform very much
I love the platform very much. It is very user friendly. Easy to place stops/profit targets. They also have a great monthly competition, which is FREE to enter. And they WILL actually pay you if you win! I am so happy to be a part of this family! Trade on!
October 7, 2024
Unprompted review
Reply from Trading.com
Hi Anthony,
Thank you for your 5-star review! We’re glad to hear that you love the platform and find it user-friendly. If you ever have any questions or feedback, don’t hesitate to reach out — we’re always here to help!
Thank you for being part of the Trading.com community.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Binu,
For major pairs such as EUR/USD, we offer the maximum leverage allowed by U.S. regulation.
Any broker offering higher leverage is not in compliance with U.S. law and may be operating illegally.
Best regards,
The Trading.com Team
little too high of a spread and the…
little too high of a spread and the wait time is a bit annoying for fund transfers but really solid platform
September 13, 2024
Reply from Trading.com
Hello Caleb,
Thank you for sharing your feedback! We're glad to hear you find our platform solid. We appreciate your input regarding the spread and transfer wait times; we're always looking for ways to improve our services. Your comments help us grow and enhance the experience for all our users.
If you have any further suggestions or need assistance, feel free to reach out. We're here to help!
Best regards,
The Trading.com Team
Reply from Trading.com
Dear Christopher,
Thank you for your positive review! We're delighted to hear that you find our platform to have many financial qualities.
At Trading.com, we strive to offer competitive spreads, zero commission, and efficient execution to enhance your trading experience. Your feedback is invaluable as we continue to grow and improve our services.
Your support motivates us to keep providing the best trading experience for our clients. Thank you for choosing Trading.com.
Regards,
Trading.com Team
Trading.com is one of the best entry…
Trading.com is one of the best entry platforms for traders. The only one I’ve seen that has given an incentive to compete in a competition, to encourage, building confidence in traders. Which is really important. When trading.com adds more tools to their platform ie (trailing stops) I think they will be the top generators of all time.
July 28, 2023
Reply from Trading.com
Hi Savvy,
Thank you for sharing your positive experience on Trading.com! We're glad you find our platform great for entry-level traders.
It's great to know that our competition incentive has helped build your confidence in trading. We are transparent and dedicated to maintaining a trustworthy environment for all our clients, with clear and fair competition rules. Your suggestion for more tools, like trailing stops, is valuable. We're working on enhancing our platform to meet users' needs.
We appreciate your trust and will continue supporting your trading journey.
Regards,
The Trading.com Team
Reply from Trading.com
Hi James,
Thank you for your 5-star review! We’re glad to hear that you find our platform’s trading and accounting experience straightforward. We appreciate your feedback and are happy to have you as part of the Trading.com community!
Best regards,
The Trading.com Team
Reply from Trading.com
Dear Helen,
Big thanks from all of us! Your shout-out made our day.
Cheers,
The Trading.com Team
Review of Trading.com US (New York)
Review of Trading.com US* (New York): The number one thing that sets this forex broker-dealer above Forex.com US, Oanda US, IG US, and TD Ameritrade US is Trading.com's refusal to partner with banks. Trading.com's written trading agreement states that a retail customer's trades are only offset by other retail customers' trades and/or by hedging in the interbank market. This is important because bank partners such as JP Morgan at all other US forex broker-dealers create a massive conflict of interest. Although there is no direct market access (DMA) forex broker in the US, Trading.com is as close as a retail trader can get to DMA.
Trading.com US is also the most transparent forex broker-dealer in the US. They host various swap rate, pip value, and spread rate lists and calculators on their site. They even offered to send me the raw formula for their swap calculator. If you want some information, simply jump online and ask for it.
Trading.com US even posted a link on their mobile app's home page for the purpose of easily allowing customers to request a Transaction Data History Report pursuant to NFA Rule 2-36(o)(1), which requires a response within 30 minutes including details of the 15 trades executed both before and after the customer's trade at issue. On top of that, I recently received a mail message in MT5 that again invited me to submit such a request. Other US forex broker-dealers tend to bury the right to request in fine print terms and conditions.
And yes, MT5 is fully supported with platform updates from Metaquotes.
My understanding is that small withdrawals are processed by way of automated clearing house (ACH) while large withdrawals are processed by way of wire transfer. ACH can take 5 days to complete, while wires generally complete on the next business day. I believe they are working to support verified debit card transactions in the future.
Even though I've been trading with Trading.com US for many months, they credited me a 100 USD bonus recently that was mainly offered to new account holders. No other US forex broker-dealer has ever done this in the past. It's easy to rapidly redeem because I trade a 100,000 USD contract per trade.
I've been trading forex and programming algorithms for 14 years. Trading.com US with MT5 is the best I've ever had it.
* For all intents and purposes of retail traders, Trading.com US is entirely separate from Trading.com UK. Trading.com UK is a contracts for difference (CFD) dealer. CFD dealers generally do not participate in the interbank forex market whatsoever. I have not traded with Trading.com UK, but I reviewed their legal disclosures (which I'm professionally qualified to do).
February 3, 2024
Unprompted review
Reply from Trading.com
Dear Ryan,
Thank you for your wonderful feedback! We're thrilled you've recognized our commitment to transparency and a fair trading environment. Your appreciation for the efforts we put into making trading accessible and transparent, through our online tools and resources, really means a lot to us.
We're also pleased to share that faster payment solutions will be introduced shortly, further enhancing your trading experience with us. Our team is always just a phone call, email, or live chat away, ready to address any questions or concerns.
Honest feedback like yours allows our team to focus and improve on what really matters. We look forward to serving your trading needs for many more years.
Best regards,
The Trading.com Team
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