good they have proper regulation but i did had this waiting from support chat responses -disliked tradin itself if okayish...eurusd spread not always 0.8...thinking still
Company replied
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See what reviewers are saying
Trading Conditions Are Fantastic! I was running an account with Oanda right along side of them. Oanda's volume and spreads aren't even in the same league and couldn't compete even if they were. Custom... See more
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The customer support agent Valia is amazing! She really held my inquiry to her highest regard. She made the process so fast to verify my account and helped me claim my promotional bonus. Trading.com c... See more
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I have tried numerous of times to receive my withdrawal for the last 30 days but they refuse to release my money without a current bank statement. But I can make many deposits without a bank statemen... See more
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Company details
About Trading.com
Written by the company
At Trading.com, we believe in a simpler way to trade.
Using the latest technology, we've created a seamless trading experience, accessible anywhere, anytime, through our innovative webtrader and apps or the industry standard MT5.
Whether you're new to trading or already have market experience, our platforms provide you with everything you need to get started.
Learn more about trading with short and simple tutorials, videos, walkthroughs, and more.
Customize your trading experience with personalized watchlists and an adjustable dashboard.
Analyze the financial markets with advanced charts, expert tools, and exclusive research.
Trade a wide range of asset classes* with 0 commissions and low spreads.
We are committed to being a leading innovator in online trading and the way we work is always informed by our four core values:
Simplicity:Our platforms are easy-to-use, and we try to explain complex ideas simply.
Relatability:We speak to our clients in a way they understand and make it all clear from the start.
Transparency: We're upfront about everything we do including our terms and pricing.
Support: We always put our clients first. We're there when they need us, offering 24/5 support.
*Not all financial instruments are offered by all trading.com regulated entities.
Availability subject to operator.
Risk Warning:
Please visit our official website to check the percentage of retail investor accounts losing money when trading CFDs with us.You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
Contact info
United States
- 1-833-391-0250
- customer.reviews@trading.com
- trading.com
3.8
Great
72 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Withdrawal Issues
I have tried numerous of times to receive my withdrawal for the last 30 days but they refuse to release my money without a current bank statement. But I can make many deposits without a bank statement. My dear friends, please find a forex broker who makes it easy to make withdrawals as easy as making deposits. Be Blessed!
December 4, 2023
Unprompted review
Reply from Trading.com
Dear Kelvin,
We couldn't find any record matching your details in our system, suggesting a possible mix-up with another broker. We're here to help and clarify this matter. Please reach out to us at support.us@trading.com or call 1-833-FX1-0250 with any details you can provide.
Your trust is important to us, and we're keen to resolve this promptly.
Best regards,
Trading.com Team
Everyone Should Use Trading.com!
I have used almost every broker that has ever been offered over the last 7ish years so please, read my review and know that my judgment is sound and transparent.
Trading.com is a true gem because they offer a regulated service, innovative tools, prime liquidity, silly fast execution and to top all of that off - incredibly awesome customer service.
Here you have a company that has invested big money into the branding and delivery of its systems so that alone should tell you that they mean business and intend to be around for the long haul.
Trading.com also flat out gave me 30 bucks - no questions asked - no obligations to trade with it - they wanted me to trade with them. Yes, there is some fine print on the trading volume before you can withdrawal the FREE money they give you - as it should be - what business is in business to hand out money besides Powell and the central banks?
I am that guy who will dig to pick a company apart to find the bs but honestly, Trading.com is the bee's knees - do yourself a favor and try them out, quit trading with that virgin island syndicate scam broker you are with now, and put your money where the smart place to be is.
I have been trading with Trading.com almost from day 1 when they launched so I have months and months with them at this point in time.
March 13, 2023
Unprompted review
Reply from Trading.com
Hi,
Thank you so much for sharing your positive experience with Trading.com! We're thrilled to hear that our services and customer support have met your expectations over the years.
It's always encouraging to know that our commitment to providing a regulated service, innovative tools, prime liquidity, and fast execution is being recognized and appreciated by our clients. Our team works hard to ensure that our technology and systems reflect our dedication to quality and longevity in the market, and we're glad it shows.
The $30 promotion was indeed designed to welcome new traders to experience our platform with ease, and we're happy to hear it was a benefit to you.
Thank you for being a valued member of the Trading.com community from the early days. We're proud to have earned your trust and will continue to strive for the excellence you've come to expect. We look forward to serving you for many more years!
Regards,
Trading.com Team
Best US Broker I've Used
Trading.com has been a great broker thus far. I opened an account with them the other day, and I do not know why there are bad reviews. It is a new broker, but it has been phenomenal for me! The spreads are insanely low for a US-regulated broker, and they actually have ZERO commission. The execution has been great, and the MT5 platform is also fantastic, as NO other US-regulated brokers use MT5. I would like to note, too, that their WebTrader and mobile app are connected to MT5, so you have all of your money in a cross-platform account--something that nobody else does. I have been amazed by what they have done and really think they could be the biggest broker in the US for forex traders, as their conditions are literally twice as good as FOREX.com, Oanda, or IG (I've used them all). keep up the great work, Trading.com!
James
September 13, 2022
Unprompted review
Reply from Trading.com
Dear James,
We're incredibly grateful for your thoughtful and detailed review! It’s fantastic to hear that your experience with Trading.com has been so positive right from the start.
We pride ourselves on offering competitive spreads, zero commission, and efficient execution, and we're glad you've highlighted these features. Our commitment to providing a seamless trading experience across platforms, including the MT5, WebTrader, and mobile app, is part of our core mission to bring the best trading experience to our clients.
As a relatively new broker in the U.S. market, every piece of feedback is invaluable to us, and reviews like yours help us continue to improve and innovate. We’re thrilled to hear you’ve had a great experience with our platforms and services.
Your support motivates us to keep pushing the boundaries and we’re excited about the future — aiming to be the broker of choice for forex traders in the US and beyond.
Thank you for choosing Trading.com and for your confidence in us. We look forward to continuing to serve you with excellence.
Regards,
Trading.com Team
Slightly long withdrawal time
Been trading with them for over a month. So far so good. The app is great. Very responsive and clean. Has all the pairs that I like at good spreads with low commission. US regulated. The only complaint I have is their withdrawal time is kind of slow at 5 business days.
July 29, 2022
Unprompted review
Reply from Trading.com
Dear Jirayut,
Thank you for taking the time to provide your valuable feedback. We’re pleased to hear that you’ve had a positive trading experience with our app and are benefiting from our competitive spreads and low commission structure.
We also appreciate your candid comment regarding the withdrawal time. We strive to process transactions as swiftly as possible, and we understand that waiting for a withdrawal can be frustrating. Please know that we are continuously working on improving our processes to provide faster and more efficient service while ensuring compliance with regulatory requirements.
Your experience is important to us, and we are taking your feedback seriously as we seek to enhance all aspects of our service. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team.
Thank you for choosing to trade with us, and we look forward to continually serving you to the best of our ability.
Regards,
Trading.com Team
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