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We have been sent the wrong item. The delivery note has the correct part typed on but we have been sent a spare part (MJ180 for K6/K7) models which is incompatible with our machine. We have sent two e... See more
Purchased item from Trafalgar Cleaning on 15th March, they emailed me on 17th to inform me that they don’t ship to NI. They have refused to refund my payment and they said it would be refunded within... See more
I am happy to recount that I had great service from Trafalgar Cleaning.My Karcher failed and simply made a noise from the motor. Diagnosing the capacitor to be at fault Trafalgar sent one straight awa... See more
Company details
Contact info
2.3
Poor
25 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Scammers
Bought a lawnmower through amazon. Tracking shows I have signed for it while I was not even at the building. Contacted them to tell the item has not been delivered, they have sent me a picture of a random doorstep as a proof, not even my door tho. Still dealing with amazon to get a refund.
August 18, 2022
Unprompted review
Very poor service
Very poor service, courier went to the wrong address I explained this to this company. I wasn’t believed by there manager Paul Clarke until I sent my pictures over of my house as he had pictures from the courier where they went to the wrong address, still waiting for refund and being ignored. They keep saying they won’t refund me until they get the parcel back, so if it gets lost what will happen. This is a Mickey Mouse company avoid. I brought the same item from Euro Car parts for £20 less. When I spoke to this Paul Clarke there was no apology or nothing and he thought I was at fault, just avoid this company
October 14, 2022
Unprompted review
No After Sales Service WHATSOEVER!
I purchased on Amazon a Cobra electric start lawnmower, which it appears was provided by Trafalgar Cleaning Equipment. I bought last October and consequently didn’t get much use last year. In November my wife became extremely ill and was hospitalised for circa 2 months, so again in the spring my mower had very little use. I’m disabled and hence the reason for wanting an electric start. It was fine at first, but now after only limited use the electric start has failed! I enquired if this would be covered by the warranty and indications were that it would.
That’s all the help Trafalgar have offered! They have got their money and there after you are on your own! They say contact a Cobra dealer which I did, but when you are unable to get to a dealership no one wants to know, least of all Trafalgar Cleaning Equipment!
August 15, 2022
Unprompted review
A very professional and efficient approach
A very professional, efficient and pleasant company to deal with. They were competitive with their pricing and prompt with the delivery and handover of my new Mac Avant hot water pressure washer. Thank you for a good job, well done.
June 1, 2022
Unprompted review
SCAM!
SCAM!
Stay away from this store I bought 5 item but received just 3 customer services definitely don’t try to help me , the worst and stupid company and customer services in all UK
If you want to buy cleaning items buy from another store ignore this store because is scammer
January 26, 2022
Unprompted review
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