They failed to provide the online course, were rude, condescending and refused to provide a refund. I would not recommend anyone use them.
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See what reviewers are saying
I completed a 2-day MHFA course at Training Aid Darlinghurst. Course content and instructor were brilliant but the facility cleanliness is in desperate need of maintenance. Training rooms are extremel... See more
Terrible interface, had to repeat online component 4 times to get it to save properly, kept logging me out, took 6 hours instead of 90 minutes. Face to face component was inconsistent with online... See more
old equipment, no sanitation cleaner for manikins, did not cover materiel which was meant to be covered and tried to charge me for 5% for saving account payment Reply : at the time i was given the... See more
Company replied
Company details
Written by the company
Training Aid Australia Pty Ltd is a Registered Training Organisation (RTO ID 91411) providing training services across Australia and Internationally.
Contact info
100 William Street, 2000, Woolloomooloo, Australia
- 1300 236 765
- info@trainingaid.com.au
- trainingaid.edu.au
1.2
Bad
238 reviews
Hasn’t replied to negative reviews
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Great experience, would recommend
Great experience - the trainer was friendly and thorough without taking too long on each topic! I’ll definitely return next time I need my first aid refreshed.
January 10, 2018
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Great teacher and experience
Great teacher and experience. Highly recommend
January 3, 2018
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Staff are extremely friendly and the …
Staff are extremely friendly and the course was run very professionally.
January 1, 2018
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
the online theory was a bit frustrating …
the online theory was a bit frustrating in that I had to do several modules again as it didn't save properly.
December 26, 2017
Unprompted review
Reply from Training Aid Australia
Hi Jenna,
We have recently implemented a new pre-study system as the old one we are using was a little buggy from time to time. Thank you for your feedback though, we are always looking for ways to improve our product!
Regards,
Jared
Great training course!
December 20, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
A trainer with a good sense of humour …
A trainer with a good sense of humour made me retain things thoroughly.
Well well done.
December 20, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
CJ was a fantastic trainer
CJ was a fantastic trainer, Very thorough.
December 19, 2017
Unprompted review
Reply from Training Aid Australia
Hi there!
Thanks for your review! We will most certainly pass the kind words on to our trainer.
Regards,
Jared
Fantastic course and a very …
Fantastic course and a very knowledgeable instructor!
December 19, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Advance Resuss 18/12/17
Shane was a wonderful trainer with a wealth of knowledge, he was interactive and inclusive which facilitated the training well. Pre work was invaluable as well - I'll be back in 12 months !
December 18, 2017
Unprompted review
Reply from Training Aid Australia
Hi there!
Thanks for your review! We will most certainly pass the kind words on to Shane.
Regards,
Jared
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Bloke running course was awesome and …
Bloke running course was awesome and very insightful and knowledgeable
December 7, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
I really enjoyed this course
I really enjoyed this course. Thank you for everything. your stories were unice. I will never forget about it all . thanks
December 6, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Great face to face classroom …
Great face to face classroom interaction! Trainer CJ very knowledgeable!On line platform very informative!
December 6, 2017
Unprompted review
Reply from Training Aid Australia
Hi there!
Thanks for your review! We will most certainly pass the kind words on to our trainer.
Regards,
Jared
Great Course CJ is excellent instructor
December 6, 2017
Unprompted review
Reply from Training Aid Australia
Hi there!
Thanks for your review! We will most certainly pass the kind words on to our trainer.
Regards,
Jared
Trainer was great very knowledgable
Trainer was great very knowledgable
Good experience
December 6, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Excellent courses gives you the …
Excellent courses gives you the comprehensive knowledge needed
December 6, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Fantastic teacher
Fantastic teacher, engaging and informative. Admin staff were also wonderful to deal with. A very pleasant experience.
December 5, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Really interesting training
Really interesting training.
As you can imagine spending 6h in a small room (on a hot day) can be long a boring. But i was happily surprised how quick it went. 5 stars to our trainer who made this training session engaging and interesting.
December 4, 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Shane Fisher is an excellent trainer
Shane Fisher is an excellent trainer. He answered my many questions and made me feel very capable. Thank you:)
December 1, 2017
Unprompted review
Reply from Training Aid Australia
Hi there!
Thanks for your review! We will most certainly pass the kind words on to Shane.
Regards,
Jared
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