They failed to provide the online course, were rude, condescending and refused to provide a refund. I would not recommend anyone use them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I completed a 2-day MHFA course at Training Aid Darlinghurst. Course content and instructor were brilliant but the facility cleanliness is in desperate need of maintenance. Training rooms are extremel... See more
Terrible interface, had to repeat online component 4 times to get it to save properly, kept logging me out, took 6 hours instead of 90 minutes. Face to face component was inconsistent with online... See more
old equipment, no sanitation cleaner for manikins, did not cover materiel which was meant to be covered and tried to charge me for 5% for saving account payment Reply : at the time i was given the... See more
Company replied
Company details
Written by the company
Training Aid Australia Pty Ltd is a Registered Training Organisation (RTO ID 91411) providing training services across Australia and Internationally.
Contact info
100 William Street, 2000, Woolloomooloo, Australia
- 1300 236 765
- info@trainingaid.com.au
- trainingaid.edu.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Training Aid Australia
Best cpr course I have done.
Best cpr course I have done.
Easy to learn, fun as it could be, would recommend

Reply from Training Aid Australia
Excellent resource
Excellent resource. The instructors are knowledgeable, have first hand experience with emergency situations, and are very friendly and patient. I would definitely recommend them to anybody looking to get first aid, CPR, or emergency oxygen training.

Reply from Training Aid Australia
It was all presented and fun whilst …
It was all presented and fun whilst learning . Shane is very good at what he does :)

Reply from Training Aid Australia
The training was great and Shane is a …
The training was great and Shane is a great instructor I would recommend this course to everyone

Reply from Training Aid Australia
Very satisfied
Very satisfied Shane is extremely knowledgeable when it comes to first aid would definitely recommend

Reply from Training Aid Australia
Fantastic
The training and admin support was outstanding. And all staff had excellent training and experience

Reply from Training Aid Australia
The trainer was very informative and …
The trainer was very informative and clear and used humour and funny analogies and personal experience to explain the point . Good learning experience.

Reply from Training Aid Australia
Would not choose any other educators

Reply from Training Aid Australia
Mr smith was a great teacher and went …
Mr smith was a great teacher and went to great detail about his real life experiences which was very good to get afeel of how to go about things if we are faced with givig first aid well done mate 5 stars and no i am not his mate just a happy student that got as much info as
you can get for a day thanks Con

Reply from Training Aid Australia
Fantastic
Fantastic .. instructor was great .. no time wasting and efficient

Reply from Training Aid Australia
Yes I would recommend to other …
Yes I would recommend to other individuals.
The trainer was very knowledgeable and happy to help others.

Reply from Training Aid Australia
Highly engaged throughout the full day.

Reply from Training Aid Australia
The training was helpful and well …
The training was helpful and well explains both theory and physical practice

Reply from Training Aid Australia
The topic is very good and easy to …
The topic is very good and easy to understand.

Reply from Training Aid Australia
Completed my First Aid training at …
Completed my First Aid training at Training Aid Australia.
Clear precise delivery of the course by the Instructor.
Definitely recommended.

Reply from Training Aid Australia
Exciting and fun it was and most of all …
Exciting and fun it was and most of all understanding of the learning process was achievable

Reply from Training Aid Australia
Very experienced teacher who awnsered …
Very experienced teacher who awnsered all questions very well and informatively. Would recommend to anyone looking to do the First Aid Course.

Reply from Training Aid Australia
we'll organised and excellent class …
we'll organised and excellent class room material.A very happy and enthusiastic instructor

Reply from Training Aid Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







