I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more
Company replied
Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more
Company replied
My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more
Company replied
Company details
Written by the company
For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.
Send receive and manage money globally
Written by the company
- Fast, secure and low-cost
- Hold exchange and transfer multiple currencies effortlessly, all in one app.
Contact info
London, United Kingdom
- hello@transfergo.com
- transfergo.com
4.6
Excellent
39K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How on earth do you log out my account…
How on earth do you log out my account with my money inside. and never let me login. For God sake, allow me to withdraw my money before you close my profile account if you so wish to close it. This is more like criminal. You taking my money by force. I think the best practice, if you no longer want to offer me your services; you allow me to withdraw my money that is inside before you close the account.
I will not rest until your give me my money back. I will continue to hunt you everywhere. My hard earn money can't be stolen by your staff or any of you in TransferGo. Return my money. Allow me withdraw my money.
August 25, 2026
Unprompted review
Reply from transfergo.com
We completely understand your concern, but please rest assured that your money is safe. Whenever an account is closed or terminated, any remaining balance is always fully refunded back to you; we never keep or steal your funds.
We have located your profile and confirmed that your refund has been processed back to the original payment source. We have sent an email directly to you containing the official refund reference number so the funds can be easily tracked with the bank.
We apologize for the stress caused during this process and appreciate your cooperation in helping us resolve this for you.
It have be long I downloaded TransferGo…
It have be long I downloaded TransferGo and it’s good and trusted app to use
August 25, 2026
Unprompted review
transfergo is the best app
transfergo is the best app
Just love everything about transfergo
August 23, 2026
Reply from transfergo.com
We're so happy to know you love using TransferGo. Thank you for the incredible support and for being part of our family, Onyedika!
Reply from transfergo.com
Thank you so much for the awesome review and for choosing TransferGo! 😊
Unacceptable Delays—Avoid TransferGo!
Unacceptable delay and poor support for transfer money abroad.
My money transfer has been stuck for over 36 hours, without a clear update. Customer service an agent had provided a false information on delivery completion whilst on account transfer were still in progress that's after 24 hours past.
I requested a full refund but again no responce. The receiver has not got the funds, causing major issues with my payment deadlines. As a result the currency exchange rate went up which i made a loss.
Never use it again.
August 18, 2026
Unprompted review
Reply from transfergo.com
Thank you for sharing your feedback, Ali. We sincerely apologize for the delay with your transfer, the inconvenience caused by missed deadlines, and the conflicting updates you received from our team.
We strive to maintain full transparency regarding transfer timelines and refunds. When delays occur, they are typically tied to mandatory security and regulatory checks, but clear and accurate communication should always be maintained.
To investigate the timeline, the information provided by our agent, and your refund request, we need to access your transaction details. Because we could not find your profile based on your review name, we have submitted an information request through Trustpilot. Please consider replying to the request sent yesterday so we can thoroughly review your case and resolve this issue for you.
I am waiting my friend’s transfer…
I am waiting my friend’s transfer already 3 working day! Its really small amount and idk how long will need to wait. If u need fast transfer - avoid!
August 18, 2026
Unprompted review
Reply from transfergo.com
We’re very sorry for the wait, Mike, and completely understand your frustration. We know that, regardless of the transfer amount, you expect your money to arrive promptly.
In this case, the delay was caused by a security procedure carried out by our partner bank, which was outside of our direct control. We’re pleased to confirm that the funds have now been successfully delivered.
Thank you sincerely for your patience and understanding. We truly appreciate it.
Uglė support member helped me after 5 days of suffering
Uglė support member helped me immediately and the idea she gave me worked!
August 17, 2026
Unprompted review
Reply from transfergo.com
We are so glad that our team could step in right away and provide a solution that worked for you. Thank you for choosing TransferGo, Oleksii! 😊
Class super
August 16, 2026
Reply from transfergo.com
Thank you so much, Alexandru! We're thrilled to hear you had a super experience with us. 😊
Very good and fast
August 15, 2026
Reply from transfergo.com
Thank you for the awesome feedback and for using TransferGo, Zurabi! 😊
Best of Class
out of all of the companies that offer this they were quick effecient and easy to use , there web site is well thought through .
August 14, 2026
Unprompted review
Reply from transfergo.com
We are thrilled to hear that you found our website easy to navigate and our transfers quick and efficient. Thank you so much for the fantastic review and for choosing TransferGo, Antony! 😊
Good place to transfer money
Good place to transfer money. If you get a problem they help very fast. Thank you Natalia K 😊
August 14, 2026
Unprompted review
Reply from transfergo.com
We're so glad to hear that Natalia took great care of you and got everything sorted out fast. We will be sure to pass your kind words along to her. Thank you for choosing TransferGo! 😊
The operator listed to my query
The operator listed to my query and gave me responses that is helpful so l can send to the recipient to check with the bank. Hope funds can be traced and given to the recipient . Thank you
August 13, 2026
Unprompted review
Reply from transfergo.com
We're glad our support team could help, Sinikiwe! We hope the recipient's bank locates the funds quickly. If you need any further assistance, we're always here for you.
Very good support service quickly…
Very good support service quickly solved my problem.
August 13, 2026
Unprompted review
Reply from transfergo.com
We're so glad our support team could solve your issue quickly, Roman. Thank you for choosing TransferGo! 😊
TransferGo review from happy user.
Money don't get lost if something goes not so well.
Fast delivery.
I'm using this app for more than 3 years, it's ok.
August 9, 2026
Unprompted review
Reply from transfergo.com
We are so glad you feel secure knowing your money is safe, and that our fast delivery keeps making your transfers easy. Thank you so much for being a loyal part of the TransferGo family for all these years!
Very helpful and easy to deliver
Very helpful and easy to deliver, very suitable for those who want to send money to their country
August 10, 2026
Reply from transfergo.com
Thank you so much for the wonderful feedback and for choosing TransferGo to send money to your country, Akmal! 😊
Best transfer service I’ve used
Fast, reliable and genuinely helpful. TransferGo has become my go-to for international transfers — the speed is impressive and whenever I’ve had questions the support has been understanding and responsive. Highly recommend.
August 10, 2026
Unprompted review
Reply from transfergo.com
Thank you so much, Dmitrii! We're thrilled to be your go-to for transfers and to know our speed and support team have made such a great impression. We truly appreciate your recommendation!
Reply from transfergo.com
Большое спасибо за отзыв! Нам приятно, что вы остались довольны нашим сервисом. Если в будущем возникнут какие-либо вопросы, обращайтесь в нашу службу поддержки.
absalute scammers
absalute scammers, took money, asked for extra proofs, proofs provided, accepted, talking nonsense in chat that they are waiting my money from some betweeners to do refund. not blackmailing , got proofs and screenshots of conversation. crime reference number in hand, bank reported. lets see
August 8, 2026
Unprompted review
Reply from transfergo.com
We are deeply sorry for the delay, frustration, and overall negative experience you had with this transfer. While the vast majority of our transfers are completed swiftly, unexpected delays can occasionally occur when a transaction passes through our partner banking network – especially if an additional security review is required on their end.
We understand how stressful this wait was, but we are glad we were able to retrieve your funds from the partner bank and issue a full refund directly back to your payment account.
Please be assured that we are investigating this entire situation internally to identify where we can improve our process and prevent similar delays in the future. If you have any further questions or require additional support, please feel free to get back to us via in-app chat.
Reply from transfergo.com
Thank you for the wonderful feedback and for choosing TransferGo, we're always here whenever you need us!
I would like to highly appreciate the…
I would like to highly appreciate the help and support of Ms. Fatima Ezzaahra J. For helping me out throughout the process. She’s very passionate and have a great sense of patience with me. I hope she’ll get a bonus or get a promotion.☺️
August 6, 2026
Unprompted review
Reply from transfergo.com
We love hearing when our team goes above and beyond, and your kind words about her patience and passion mean a lot. Thank you so much for taking the time to give Fatima such a thoughtful shoutout and for choosing TransferGo! 😊
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