Skrill Money Transfer Reviews 13,429

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service for being fast, reliable, and providing an excellent user experience for international money transfers. People frequently highlight the speed of transactions, with money often arriving within minutes or even seconds, and appreciate the good conversion rates and low or zero additional charges. The platform is described as easy to use, efficient, and hassle-free, making it a preferred choice for many who have used it for several years. However, some customers also noted significant issues with customer service and account restrictions, reporting difficulties in getting assistance when problems arise. There are mentions of accounts being restricted or suspended, issues with funds after withdrawal attempts, and a lack of timely or helpful responses from support, leading to frustration and inconvenience.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant issues such as hidden charges,... See more

User experience

Users describe positive interactions with user experience, often highlighting the platform's simple, clear,... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, speed, and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers expressing significant... See more

Customer service

Clients share negative opinions on customer service, with many expressing dissatisfaction and frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

TOOK AN AGE TO GET TO A WORKING 'SEND' PAGE AND IT IGNORED THE BALANCE IN MY ACCOUNT. ALSO, REFERENCE CHANGED FROM LAST TIME, DIDN'T EXPECT THAT. STILL WAITING CONFIRMATION

Rated 5 out of 5 stars

international money transfer is almost instant. I always get credited inside 10 min which is really fast. Also the conversion rate is pretty good and there is no additional charges when you sent money... See more

Rated 5 out of 5 stars

Everytime I have transferred money using skrill, it has been a seamless experience. Not only the money arrives minutes after the transaction, but also it is completely free. They are providing an exce... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Information provided by various external sources

Skrill is an e-commerce business that allows payments and money transfers to be made through the Internet, with a focus on low-cost international money transfers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 1 out of 5 stars

3 months waiting for charge back

I acknowledge your response, which clearly confirms Skrill’s refusal to take responsibility for fraudulent transactions processed through its system.
Despite being reported immediately, no meaningful action was taken to investigate or protect the customer.
Your reliance on “authorized payment” as a blanket justification ignores the well-documented reality of online fraud and deceptive practices.
This position effectively enables fraudulent actors to operate with confidence, knowing Skrill will not intervene.
As a regulated financial service provider, Skrill has a duty to act with diligence, fairness, and in the best interest of its customers.
Your failure to process a rightful chargeback constitutes a breach of these obligations.
I formally request the immediate initiation of the chargeback process for the disputed transaction.
Should this not be resolved promptly, I will escalate the matter to the relevant financial regulators and consumer protection authorities.
I will also pursue all available legal avenues to recover my funds and damages.
Your continued inaction only reinforces the perception of systemic negligence and complicity in fraudulent activity.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Case ID #33636287

Skrill are a true Scammers
All these numbers are for cases non of them got resolved: 33621401
33621402
33630777
33636287
33644912
33653197
My account got permanent suspension while i have money in it.
they asked me to withdraw money to the bank and the limits are: Min per transaction - 2 USD;
Max per transaction - 4000 USD;
Max per 24 hours - 4000 USD;
Max per 30 days - 8000 USD.
I didn't even touched the daily or monthly limit and they set the limit for withdraw to Zero!!!!
My money stuck in the account and i cannot withdraw it and they keep mark the cases as resolved without respond or solutions.

February 25, 2026
Unprompted review

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