translate plus Reviews 9

TrustScore 4 out of 5

4.2

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Company details

  1. Translator

Written by the company

Whether you are speaking to a global audience via your e-commerce website or with your international contractors via a user manual, we can help you communicate in a way that ensures you increase revenue, speed up time to market, streamline user experience and improve customer engagement across local markets. You can find us in UK, Bulgaria, Denmark, Germany, Italy, Sweden, The Netherlands, China, Japan, USA, Colombia. Get in touch with our team of dedicated professionals to learn more: https://www.translateplus.com/contact/


Contact info

4.2

Great

TrustScore 4 out of 5

9 reviews

5-star
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Rated 5 out of 5 stars

Very professional and helpful

A very professional and helpful company. Any issues were sorted promptly and professionally and even to the point of doing extra that had not been requested.
Queries were responded to quickly and courteously.
I would highly recommend them and definitely use them again.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

I have worked in the translation…

I have worked in the translation industry myself and know how tricky it can be to satisfy clients due to the complexity and subjectivity of the task at hand. I gave translate plus a very time sensitive task (translation of social media posts) and they lived on time and the quality was great. I will use them again but of course can't say how they deliver on other subject matters.

August 13, 2020
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service. Projects not delivered on time and many errors, Would not recommend.

April 24, 2020
Unprompted review
translate plus logo

Reply from translate plus

Hi Dan,

Thank you for your feedback. We are sorry to see you were not satisfied with our services and would like to look further into this matter.

Could you please provide us with more information about the project(s) you are referring to? We couldn’t find any information in our records under your name, so it would be helpful if you could share a few details here, including the Project ID number(s) and your last name if that’s possible.

Alternatively, you can contact directly our customer services team (customerservices@translateplus.com) if you prefer and they will take it from there.

Many thanks,

The translate plus team

Rated 5 out of 5 stars

Great team, great service!

We have recently transferred all of our translation needs to Translate Plus. It is a pleasure doing business with their team. The projects are always handed on time, the team is quite efficient and proactive, their response time is impressive. I would highly recommend their service!

December 18, 2018
Unprompted review
Rated 4 out of 5 stars

I have been using Translate Plus now…

I have been using Translate Plus now for 4 years and they are handling all my translation needs for all my websites. They have been able to support all the 9 languages. They also are able to meet some of my crazy deadlines. It is a pleasure doing business with them.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Positive experience

We are using translate plus for all kinds of engineering document translations with many different language combinations. I am happy with translation qualities and delivery times.
They have a responsible and friendly customer service attitude. Frank and open-minded, eager to improve their service to meet customer requirements. I would certainly recommend.

November 28, 2018
Unprompted review
Show reviews in all languages. (9 reviews)

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