I got a good price on a large suitcase that I've been interested in. It arrived within the time window specified. The box was in good shape mostly and the suitcase within was in perfect condition.... See more
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Love the upbeat way of this company: this is my second purchase. This bag is smaller than I had imagined, and is a tad different in color from the spinner I bought about six months ago. But I like th... See more
Great price on my Samsung elevation plus SS carry-on, and duffel. i’ve had a Samsonite , silhouette carry-on, and we can bag slides on top of my carry-on, but since when your lines have reduced the s... See more
On my first order , their warehouse made a mistake and shipped the wrong item, but the way the problem was resolved by customer service was impressive. I highly recommend buying from companies which... See more
Company details
Written by the company
Shop the best luggage brands and travel accessories at Travaloo. Stylish and practical luggage pieces and all the travel essentials you need to make your trips comfortable and convenient. Find the perfect size and style to suit your travel needs, including backpacks, duffels, briefcases, handbags, carry-ons, hardside and softside options.
Contact info
27001 La Paz Rd, 92691, Mission Viejo, United States
- 949-328-1113
- customers@travaloo.com
- travaloo.com
Product was exactly as described and…
Product was exactly as described and arrived earlier than anticipated
December 5, 2023
Items were perfect
Items were perfect! Just as described and shipped fast. Highly recommend. Thank you!!
November 29, 2023
If I could give zero stars I would
If I could give zero stars I would. Posted a promo on a product page that was already on sale for an "additional 20% off" upon subscription to a newsletter. Lo and behold, no discount was forthcoming. Chat representative says it was price as marked. What's the point of the subscription offer I asked. We can remove you from the mailing list was all they offered. I wasn't happy so I was offered a telephone conversation with the business owner. Who then proceeded to make excuse after excuse. So basically he wasted my time only to not give the discount anyway. Wouldn't stop making excuses and got angry because I refused to listen to him. Made more excuses about not being able to change the misleading copy on the website immediately then proceeds to change it to remove the word "additional" but still offers 20% off for email subscription for a product that was being sold price as marked. Is selling mailing lists a side business? Shady. Or dumb. Definitely rude.
November 28, 2023
Unprompted review
I looked at the bag but I wasn't sure…
I looked at the bag but I wasn't sure about overall dimensions. I received an email and prompt help. I bought the bag and I am very happy with it.
November 21, 2023
Can't Do It Any Better
When UPS delivery proved problematic, Travaloo stepped in immediately to remedy the situation - the owner of the company called me to resolve the issue. Now that is great customer service!
November 13, 2023
Service and communication has been…
Service and communication has been great
The only thing I’m surprised is the restock fee
November 13, 2023
Personal service from the CEO and a price impossible to beat!
Personal service from the CEO on an out of stock item. Couldn’t be happier with the price, customer service and product.
November 9, 2023
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