Rohit was very professional in helping me book my tickets, comparing best prices so I could make the most informed decision. I usually book through the airlines website, so this was quite new to me... See more
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Based on reviews, created with AI
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, United Kingdom
Replied to 97% of negative reviews
Typically replies within 1 month
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Rohit Negi did a great job in resolving my query. Much appreciated

Reply from Traveasy
I booked a ticket for the family of three to Chicago and I have to cancel for one passenger. The agent who handle me well was Jhanvi Sharma. I felt so nervouse for I did not receive confirmation emilas after payment, but thanks to her she helped me update the email add in the system and assisted me to cancel one ticket. I hope I will receive the refund as promised.

Reply from Traveasy
Been trying to talk to someone for the past 2 days and the chat just re starts over and over again

Reply from Traveasy
I booked my flight through traveasy.com because it was the cheapest. Honestly, I was worried because of the reviews. During the booking process, I logged into the chat, and the advisor immediately confirmed the baggage allowance, price, and so on. I didn't have time to make the payment, but the advisor sent me a payment link and confirmation of all the details via chat. I made the payment, but I was worried again. Within 40 minutes, I received my tickets. I logged into Etihad Airways. My reservation was listed on their website, and tickets were available. So everything went perfectly!

Reply from Traveasy
Five stars. I received very good customer service today from Shubham. He was fantastic, kind, patient, and extremely helpful in guiding me through an administrative update as well as disability assistance. He made everything much easier to understand and navigate, and I really appreciated his support. Thank you for such excellent service.

Reply from Traveasy
Prince Singh was very proactive. When I wanted to change my flight, I emailed Prince and he called me within the next 2 hours to proceed with changing my flight.

Reply from Traveasy
Price had increased since I had booked
To £25
But then after talking to Customer Service, they reduced it to just an extra £10
Very thankful

Reply from Traveasy
Very pleased and thankful to Prince, who was extremely helpful and kind, I had originally booked to travel to Dubai on Emirates and then to further fly to india, but due the current situation in UAE, I had to change my plan, so I got through to prince I explained him my situation, he was very efficient he managed to book me on a different flight to go India, all booked and confirmed without any delays, n saved me money if I had cancelled n tried to bookmyself which were coming out way to expensive to afford. Great job !! Thank you Prince

Reply from Traveasy
We made a mistake when booking and ended up in a complete mess with our flights and weren't sure what to do. The Traveasy team spotted it and called us to understand what we actually needed. They moved mountains to help us get the flight we wanted despite all the global disruption. Just when we were about to give up another option presented itself and the team were able to help us book - they got us the flight at 60% of what it would have been via the airline or any other online booking system. Cannot thank them enough.

Reply from Traveasy
Prince Singh
REALY GOOD TALK N GIDE TO ME HOW I GET MY CONFORM TICKET THANK YOU VERY MUCH PRINCE SINGH FOR HELPING ME N THANK YOU TRAVEASY
THIS IS MY FIRTST FLIGHT TRIP SO I WANT GUIDELINE N PRINCE SING GIVE SUPER DUPER GUIDENCE THANKS AGIN!

Reply from Traveasy
when i booked ticket i got screenshot of the ticket not real one. they when i called to conferm suddenly there was extra charge for the extra bag which i didn't need. SO i had to bargain for conferming ticket like i already paid, but had to wait to get ticket.

Reply from Traveasy
I had a great experience booking my tickets through Traveasy, thanks to Shubham Singh. He was incredibly professional, efficient, and made the whole process seamless. Highly recommended for anyone looking for hassle-free travel arrangements

Reply from Traveasy
Having a person to talk to and arrange the booking is a thosand times better than being consigned to an automated booking that more times than not has been programmed incorrectly and doesn't account for glitches that can often occur. The person I spoke with (called Deepak) was extremely helpful and kept me well-informed throughout the process.

Reply from Traveasy
You book online and the ticket isn’t confirmed. Then I get a call saying that tha tickets are sold out. I have enquired about a cancellation due to the escalating war in Iran and was told after being on the phone for 20 minutes that a different department will call me back. I have not received and call back and have now received an email with final documents. Service is terrible. I will not book with these again.

Reply from Traveasy
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