Travel Blue Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's promptness, efficiency, and helpfulness in resolving concerns. Many appreciate the staff's attentive approach, often going above and beyond to provide replacements and support. Their products are generally seen as convenient, well-designed, and practical for travel, backed by a valued worldwide warranty. However, some customers noted occasional product quality issues, with inflatable pillows sometimes leaking or deflating after use. Other concerns included threads coming out of bags or items being faulty out of the box, though these were often promptly addressed.

What people talk about most

Product

Customers had positive experiences with products, frequently praising their quality, convenience, and design... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting it as great, amazing, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the... See more

Service

Users describe positive interactions with service, highlighting the exceptional and amazing support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like their compressed socks, I even have 2 already but only size M/L a bit bigger for me but it's OK, try to find size S last year and can't find it in travel blue marketplace and CGK airport...howe... See more

Company replied

Rated 5 out of 5 stars

As soon as I’m back from my family vacation,I emailed the company to report on the luggage cover thinking i might not be able to get the new luggage cover replace. However Millie has been helping m... See more

Rated 5 out of 5 stars

Observed that threads are coming out from the bag and I was surprised as I have used Travel Blue items earlier too.Sent an email infirming my concern on 27th May 2026.Next day received reply from Mill... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(484)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good services

March 22, 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience. If there is anything that we could have done better to make it a 5-star experience, please let us know!

Rated 5 out of 5 stars

The material is good

March 20, 2026
Travel Blue logo

Reply from Travel Blue

We appreciate your wonderful review. It's great to know you’re enjoying your Travel Blue product, and we hope it continues to serve you well.

Rated 5 out of 5 stars

Excellent Warranty and customer…

Excellent Warranty and customer service. Easy to communicate and fast response

March 18, 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great experience

Great experience. They handled everything fast. Quality products .

March 1, 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your positive feedback. We're glad our product met your expectations and truly appreciate your support.

Rated 5 out of 5 stars

Good service 🙂

March 7, 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your kind review. We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, good luggage

March 4, 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your positive feedback. We're glad our product met your expectations and truly appreciate your support.

Rated 5 out of 5 stars

best product

December 12, 2025
Travel Blue logo

Reply from Travel Blue

Thank you for your positive feedback. We're glad our product met your expectations and truly appreciate your support.

Rated 5 out of 5 stars

Good service

March 2, 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

good servicess

March 1, 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Excellent service of the staff

Excellent service of the staff
And good design

February 27, 2025
Travel Blue logo

Reply from Travel Blue

We're grateful for your kind words. Your feedback means a lot to our team and motivates us to keep improving.

Rated 5 out of 5 stars

I am very happy with the smooth process…

I am very happy with the smooth process of handling and resolving the customer concerns.

February 17, 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for taking the time to share your feedback. We appreciate your support and are pleased to hear about your positive experience.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I am really impressed with the service of Travel Blue. My travel pouch had a stitching defect, and since it was under warranty, they exchanged it within just two days. The response was very quick, smooth, and professional.

I truly appreciate their fast service and customer support. It feels good when a brand stands by its warranty commitment. Highly recommended!

February 20, 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great quality

Great quality

February 21, 2025
Travel Blue logo

Reply from Travel Blue

Thank you for taking the time to share your feedback. We're delighted to know you’re happy with your Travel Blue product.

Rated 5 out of 5 stars

good

good performance

February 21, 2025
Travel Blue logo

Reply from Travel Blue

Thank you for taking the time to share your feedback. We're delighted to know you’re happy with your Travel Blue product.

Rated 5 out of 5 stars

The person at the counter in KNO…

The person at the counter in KNO airport is very helpful. He explains the product well

February 21, 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your kind words. Your feedback means a lot to our team and motivates us to keep improving!

Rated 5 out of 5 stars

I purchased an air travel pillow at the…

I purchased an air travel pillow at the Cambodia airport on January 20 28 after disappointing me losing my travel pillow that I had for six years. Unfortunately the first one I purchased had a leaky air valve. I reported it January 29 and with little issue I was immediately sent to my home a new pillow. Although I’m very grateful to have received this little to help on my 20 hour trip from Ho Chi Minh City back to Toronto.

January 28, 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your feedback. We are always working to improve and value your comments.

Rated 5 out of 5 stars

Had a good experience with Asavari with regards to replacement of product : RFID PROTECTOR CREDIT CARD WALLET

Had a good experience with Asavari. We had a lot of running to do as the outlets were not giving us proper info.. however later when we got her phone number it was too good of a experience. She made sure that the replacement for my product came the very same day.. very prompt and efficient customer service.. only a request to tell the outlet managers to please provide correct and accurate information to the customer.. overall a good experience with Travel Blue.. keep up the good work!!

February 3, 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your kind words. Your feedback means a lot to our team and motivates us to keep improving!

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