Lebara Travel eSIM Reviews 68

I bought a travel eSIM from Lebara after reading the Trustpilot reviews and seeing that they offer 24/7 access to real customer support. Unlike Airalo, whose “24/7 support” is just an AI bot tha... See more

I installed the eSIM for a trip to New Zealand. Although I had some issues on arrival with my eSIM not connecting, the issue was swiftly resolved by the Lebara team being very responsive to emails... See more

First time used Lebara eSIM. Have previously used local eSIM of the countries I visited, worse one I found was UAE 😀. For some years was using Airalo. That isis OK but sometime setup is tricky a... See more

This is about the chat only, not about the service because I've not yet used it. The chat support was excellent. I had several questions, the answers to which were not at all apparent on the websit... See more

Before the trip, I spoke with customer support. I clearly explained that during three weeks I would be traveling within Asia across four different countries. They assured me that everythin... See more

The agent was very helpful but I’m afraid the advice he gave is not working. I still can’t get use of the travel eSIM. It is very disappointing. I know it is not his fault.

called the lebara to find out more details about esim. Darashan, a team member there was absolutely helpful giving me all possible (economic options, conveniences etc). thank you Darshan.

Great experience with Lebara Mobile customer support. The eSIM issue was handled promptly, with clear guidance and genuine care. Smooth, stress-free service. Thank you to the team!

We had difficulty activating our ESIM’s and we were getting frustrated! However we cannot praise Jean Paul enough for responding with offers of support. The issues have been resolved satisfactorily.... See more

I was assisted by Sanika who was extremely patient with. My slow typing and initially giving the wrong email address.She was polite and helpful and solved my problem so all in I had a good customer se... See more

Sanika was the person who assisted me with the help I needed and I can say I had a very friendly, efficient and speedy support. I`m very pleased so far. I`ll be using the travel eSim card for the firs... See more

Sanika was on chat to give me a good support so we can get a new plan on our e sim. We use Lebara in the UK and now in Hong Kong the whole e-sim experience has been so easy. All very good and thank... See more

Talha was extremely helpful. He gave me the best, clear, and prompt answers to all my questions about travel e-SIM plans for India.

Excellent use of Travel E SIM. Thanks Libara for this wonderful feature, well done! Looking forward to make a use of it.

Thank you SHUBHAM SURYAWANSHI you answered all my questions about Lebara eSIM quickly and concisely.

My advisor at Lebara, Shubham Suryawanshi, was very professional and helpful at all times during our conversation. Job well done 👍

Siddh Pawar - Understood my problem and resolved it quickly. Thanks for the excellent support

Pooja was very helpful and explained the eSIM packages available for my destination. All good!

Thank you to Siddh for making sure my roaming data worked as soon as we got connected. He guided me clearly through each step of the app and made the process quick and easy. I really appreciate his he... See more

A little confusing as to how and when to activate but soon sorted

Semita was really helpful

Shubham had been very supportive and helpful and sorted out my phone e-SIM issue

Subhamm was excellent on customer service is a asset to your company so well done

Excellent customer service from Lebara Mobile. Their customer service colleague was responsive, patient, and resolved my eSIM issue quickly and clearly. Really impressed with the efficiency and friend... See more

Some guy named Talha assisted me with my concern. It was very helpful. Good service

Puja was a great help for me and my wife Neha. Great customer service and network for our travels.

Siddhant provided excellent service on the online chat. He answers all my questions clearly and helped solved my issue.

Smita was Convery helpful and efficient in resolving my query

Darshan was very helpful and answered all my questions throughly

Smits did a brilliant job helping me with my problem

The company has good services and the support is absolutely helpful.

Great sim to travel with & had good customer service experience.

Smita was great to deal with and very helpful, good service 👍🏽

Smita is a great consultant, who was able to assist me so well. Thank you for your assistance.

Excellent service & explanation of the service by Darshan. Always rated Lebara, this extra service enhances it.

Pooja was very clear and efficient with the query I had.

Ziaan was able to answer my query

Siddhant was really helpful. I’m happy with the customer service I received

Amazing experience with the network

Quick and helpful

Great service and excellent customer support

I had previously given a one star review on Lebara’s eSIM but since then I have had superlative assistance with the problem I had experienced with Lebara and with the very speedy and extremely very... See more