Beautiful hotel located in a quiet area facing the harbour. Staff are very pleasant, welcoming and professional. The hotel has a lovely pool, sauna and Turkish baths which you can reserve. Additiona... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed to find a reasonably priced last minute room in Auckland which is not always an easy feat if you are wanting a good cbd or waterfront location. I was warmly assisted and really pleasantly sur... See more
Everything was great, friendly staff, excellent room service, gym equipment and swimming pool ammenities was great and good breakfast overlooking the sea view. The only downside was the nearby pub was... See more
The staff were extremely helpful and friendly... the facilities were clean and had everything I needed and more. Bed was comfortable with a selection of pillows and the breakfast was perfect. Even m... See more
Company details
Written by the company
At Travelated, powered by Trip Buddy Inc., we're revolutionizing the way you plan your vacations. Dive into our AI-driven platform, offering access to over 1 million hotels globally. Whether you're dreaming of a quiet beach hideaway, a mountain hiking adventure, or an avant-garde stay in an underwater room, our AI-driven search is tailored to fulfill your unique travel aspirations. Beyond just hotel reservations, discover a curated collection of articles that inspire wanderlust, from the best hikes in Honolulu to saving tips in world-renowned resorts. Engage in a seamless, voice-activated search experience, and let us be your compass in finding the perfect destination.
Contact info
8 The Green, Suite 14857, 19901, Dover, United States
- support@hotelcheckout.net
- travelated.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing location
Amazing location. In front of beach with a bustling walking street down stairs. They upgraded me to a three-bedroom suite for no additional charge. Amazing pool on the beachfront as well.
The room was clean and comfortable
The room was clean and comfortable. The desk staff was very polite and gave us some dining choices.
Good price
Good price, room was nice, breakfast was good. I'll stay again whenever i pass through
Perfect no problems
Perfect! No problems at all. In the beginning I was afraid to book through unknown website, but tried and did not disappoint. The price was 2 times lower than in other websites. Will definitely use again😊
The best hotel for the money near the…
The best hotel for the money near the WAW airport!
Beautiful hotel located in a quiet area…
Beautiful hotel located in a quiet area facing the harbour. Staff are very pleasant, welcoming and professional. The hotel has a lovely pool, sauna and Turkish baths which you can reserve. Additionally, the breakfast has a great selection and has a small selection for gluten free and vegans.
The rooms are nicely decorated, very clean and the bathroom are generous in size.
When back in Lisbon, we will stay here again.
Beautiful, clean, and comfortable
Outstanding service from check in to the delicious complimentary breakfast and gourmet coffee! We will definitely return as we slept well in comfortable, clean and quiet conditions! Thank you kindly!
great service and lovely rooms
great service and lovely rooms. Always helpful and accommodating. Thank you 🙏
Spontaneously booked the hotel and…
Spontaneously booked the hotel and everything went well.
Company is a scam
Company is a scam. They advertise way lower prices…but when you get to the actual hotel they tack on extra fees…even when Travelated themselves already charged for them. Got hit with an extra resort fee in NYC (which is included when you book direct to the hotel but not when you book with an external company apparently but this was mentioned no where on any site or I would have gone direct). This info of a fee was not only NOT on Travelated/advertised anywhere on their site but the hotel website themselves didn’t have it anywhere. In my opinion they must be working together to scam people who think they are getting a deal when in actuality they sell the worst room in the hotel and remove all the things that come with a normal stay so it just looks that way and then the hotel takes their extra cut once you get there.
Complete lack of accountability. Shame on you, got me once but never again! I was charged 35 dollars for fees to the hotel and when I got to the hotel they charged me an extra 55 dollar a day fee (not negotiable apparently so it’s not like if you don’t use facilities they will remove it).
I don’t understand why they don’t just put everything in the price up front so customers can make informed decisions instead of deceiving people out of their money. Avoid this site…if it’s too good to be true it probably is!!

Reply from Travelated
Perfect place to stay
Everything was perfect. Nice & cozy bed, spacious room, quiet place and very relaxing
Cleanliness and efficiency in service
Cleanliness and efficiency in service
It was our first time booking…
It was our first time booking experience with Travelated. Enjoyed the ease of booking and tinely response from customer service. Loved it !!
Nice room
Nice room, very good bed and very Good air quality, best sleep quality in a hotel stay! Breakfast was ok.
The nicest BW I have ever stayed at!
The nicest BW I have ever stayed at!
Clean and good for the price
Clean and good for the price. We needed just crash late at night and go early in the morning with late arrival. Quite and nice breakfast.
Helpful and very friendly staff will…
Helpful and very friendly staff will definitely stay again if and when we got back to Manchester
I had an awesome time there !!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







