Travelcartuk.co.uk Reviews 

78
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for their patience and dedication in securing fantastic flight deals quickly. People also deeply appreciate the smooth and stress-free booking process, noting that agents are always available to answer questions and assist with specific requests. However, some reviewers were not happy with the customer service, mentioning rude staff behavior, abrupt phone handling, and a complete lack of proper support or updates. These consumers felt ignored when trying to resolve issues, showing that communication broke down entirely during their booking experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and exceptional... See more

Service

Reviewers mention positive feedback about service, expressing overall satisfaction with the professionalism... See more

Booking process

Customers consistently note positive experiences with booking_process, highlighting smooth and convenient... See more

Customer service

Customers report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Price

Clients share positive opinions on price, consistently finding reasonable and cheaper tickets compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently dealt with Aaron at Travel Cart UK, and I was really impressed with his professionalism and reliability. He made the whole process smooth and made me feel comfortable throughout. The best p... See more

Company replied

Rated 5 out of 5 stars

A repeat customer here. I booked my flight ticket through Travel Cart UK and had a great experience. Murti was very helpful and guided me through the whole process clearly. He found me a good deal and... See more

Company replied

Rated 5 out of 5 stars

I was a bit overwhelmed by the amount of travel agents and price comparison sites, and when I came across travelcartuk I was still skeptical. After a call with Aaron I confirmed my booking and pai... See more

Company replied

Rated 5 out of 5 stars

Truly a 5 star experience! I can't say enough good things about Travelcartuk. Aaron and his team provided an absolutely brilliant service. They were not only professional and helpful but also managed... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Hotel

About Travelcartuk.co.uk

Written by the company

If you're searching for ways to find the most affordable flights from the United Kingdom to any destination around the globe, you've come to the right place. Travel Cart UK is your ultimate resource for discovering budget-friendly flights, hotels, holidays, and Umrah packages. With us, you can secure the best airline deals and ensure you're not being taken advantage of.

With Travel Cart UK, you have access to a vast selection of options, allowing you to compare over 800 airlines, including both traditional and budget carriers. We cover more than 9,000 destinations worldwide. Whether you're considering a holiday in the Philippines, Dubai, or the Maldives, planning to visit the vibrant city of Bangkok, or seeking a cultural adventure across Europe, we are here to assist you. Our mission is to help you discover fantastic flight deals across the globe.

Travel Cart UK, as a trusted travel agency based in London, is dedicated to providing personalized services tailored to the needs of backpackers, couples, and families. Whether you're planning a luxury getaway, corporate travel, or entertainment-focused trips, we strive to deliver exceptional experiences worldwide. Leveraging our extensive network and collaborations with airlines and hospitality providers globally, we are able to offer competitive pricing and fruitful negotiations on flights and affordable holiday packages. Our strategies are especially effective when it comes to securing cheap airfare for travel from London to your dream destinations. Trust us to make your travel dreams a reality.

At Travel Cart UK, our dedicated team of experts is committed to providing exceptional service that sets us apart from other travel agencies in London. Unlike the agencies you come across on every corner or stumble upon online, we offer round-the-clock availability to assist you. In the world of travel, it is widely known that the cheapest flight tickets are often secured by booking in advance. That's why we strongly encourage our customers to reach out to our knowledgeable travel experts well ahead of their intended travel dates. By doing so, we can ensure you receive the best available flight deals and maximize your savings. Don't hesitate to contact our well-trained team to start planning your next journey.

Our team of experts is available 24/7 to differentiate our services from other travel agencies in London that you walk past on every corner or stumble upon online. It is a widely known aspect of the traveling world that the cheapest flight tickets are booked in advance. That’s why we always encourage our customers to get in touch with our well-trained travel experts well ahead of time to get the best available flight deal.

Additionally, we invite you to follow us on our social media accounts to stay updated on the latest cheap flight deals in a timely manner. By connecting with us on platforms like Facebook, Instagram, and Twitter, you'll have access to exclusive offers, promotional discounts, and real-time updates on the best flight deals available.

Cheap Flights Facebook Instagram Twitter

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(78)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Aaron made the experience of getting…

Aaron made the experience of getting our flights from Belfast to Cape Town a real joy - nothing was to much trouble and believe me I give the gentleman a lot of trouble and changing my mind !! He had a lot of patience.we will certainly be using this company again
Sam &Stephanie

February 22, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Sam & Stephanie,

Thank you so much for your lovely feedback. We’re delighted to hear that your booking experience was such a positive one. Travel plans can change, and we completely understand that, so we’re always happy to take the time needed to make sure everything feels right.

It’s wonderful to know you felt supported throughout the process. We truly appreciate your trust and look forward to helping you again with your future travels.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Excellent customer service

At first I was skeptical but Aaron proved me wrong. What a quality and excellent customer service he had exemplified. He did ordinary things extraordinarily about my booking. His personal service was second to none. Can’t wait for my holiday. Company worth recommending.

February 20, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Jonard,

Thank you for your wonderful feedback. We’re especially pleased to hear that any initial hesitation you had was replaced with confidence through the service you received. Providing clear communication, personal attention, and going the extra mile for every booking is something we truly value at Travel Cart UK.

It means a lot to know that you found the service exceptional and worthy of recommendation. We’re excited for your upcoming holiday and look forward to assisting you again in the future.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Definitely refer them to whoever is looking for a good deal.

Booked the flights for my son & Aaron was so helpful in finding a good deal in a short time. Thanks Travel Cart UK

February 17, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Elly,

Thank you so much for your kind feedback. We’re delighted to hear that you were able to secure a great deal for your son and that the booking process was handled smoothly and efficiently.

Your recommendation truly means a lot to all of us at Travel Cart UK. We appreciate your trust and look forward to assisting you again in the future.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

A repeat customer here

A repeat customer here. I booked my flight ticket through Travel Cart UK and had a great experience. Murti was very helpful and guided me through the whole process clearly. He found me a good deal and handled everything quickly and professionally. The booking was confirmed without any issues, and the service was stress-free. I would definitely recommend Travel Cart UK for flight and travel ticket bookings

February 15, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Rio Rose Jane,

Thank you for your continued trust in Travel Cart UK. We’re delighted to hear that your repeat booking was smooth, stress-free, and handled professionally. It’s great to know that you found a good deal and had clear guidance throughout the process.

We truly appreciate your recommendation and look forward to assisting you with your future travel plans.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

First time to use Travel Cart Uk

First time to use Travel Cart Uk, Aaron Cruz was so helpful finding a better deal for my family's scheduled flight date. It has been a smooth transaction. Will definitely use again and recommend to my friends. A+++..

February 12, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Leonil,

Thank you for sharing your feedback. We’re delighted to hear that your first experience with Travel Cart UK was smooth and that you were able to secure a great deal for your family. It’s wonderful to know you’re happy with the service and would recommend us to your friends.

We truly appreciate your trust and look forward to assisting you again in the future.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

I was very satisfied for the help and support from Mr ARON CRUZ

I was very satisfied for the help and accommodation towards my request. Highly appreciated all the effort and help especially from AARON CRUZ.

February 9, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Cesar,

Thank you for sharing your feedback. We’re delighted to hear that you were satisfied with the support and care provided throughout your booking. It’s especially nice to know that the effort and assistance you received made a positive difference to your experience.

We truly appreciate your kind words and look forward to assisting you again with your future travel plans.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Good Service Provided

Used TravelCartUK for the first time and was impressed with the service provided,Highly proffessional well updated service and assistance many thanks to Aaron for assistance and quick response

February 8, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Tendai,

Thank you for taking the time to share your feedback. We’re pleased to hear that your first experience with Travelcartuk was a positive one and that you found our service professional and well supported throughout the process.

We truly appreciate your kind words and look forward to assisting you again with your future travel plans.

Regards,
Team Travel Cart UK

Rated 4 out of 5 stars

"Travel Cart UK😊👍👏!"

I have used Travel Cart UK for the 1st time, Aaron Cruz showed me flights options to Manila, Philippines... I was convinced to get tickets for my family, for its reasonable price for the dates I've chosen. He's been courteous and patient to all of my queries. Will refer this to my friends and work colleagues.

February 5, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Eugene,

Thank you for sharing your feedback. We’re delighted to hear that your first experience with Travelcartuk was a positive one and that you were able to find suitable flights for your family. It’s wonderful to know that our team could provide courteous and patient support throughout the process.

We truly appreciate your recommendation and look forward to assisting you, your friends, and colleagues with future travel plans.

Best regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Love the service very fast and reliable.

January 31, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Asmita,

Thank you for your kind feedback. We’re glad to hear that you found our service fast and reliable. Your support means a lot to us, and we look forward to assisting you again in the future.

Best regards,
Team Travel Cart UK

Rated 1 out of 5 stars

Disappointed

I am 79 years old, and I have dealt with many companies in my lifetime, but my experience with Travel Cart UK was one of the worst. The staff spoke to me in a rude and dismissive manner, which I found very upsetting. I expected patience and basic courtesy, but instead I felt brushed off and not taken seriously. I left feeling let down and disappointed. After all these years, I can tell when a company does not care about its customers, and sadly, this was one of those times.

I would advise others, especially older people, to be very careful before using this service. I will not be returning.

November 10, 2025
Unprompted review
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Reply from Travelcartuk.co.uk

We take all customer feedback seriously and always aim to provide professional and courteous service to everyone. We especially strive to accommodate elderly customers by any means we can, ensuring their experience is smooth and comfortable.

To anyone reading this review, we want to clarify that it does not mention any specific service, booking, or interaction with our company. There are no verifiable details, and we have no record of any communication under the name provided. We always work directly with customers to resolve concerns, but without concrete information, we are unable to investigate or address the issues described.

If this review reflects a genuine experience, we encourage the reviewer to contact us directly so we can assist and resolve any concerns.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Aaron was so kind and very helpful…

Aaron was so kind and very helpful and very patience to book and to look affordable ticket for me i highly recommend him😊

January 21, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Leahnnie,

Thank you for your lovely feedback. We’re really pleased to hear that you felt supported throughout your booking and that our team took the time to find an affordable option for you. Providing patient and helpful service is something we truly value.

We appreciate your recommendation and look forward to helping you again with your future travel plans.

Best regards,
Team Travel Cart UK

Rated 4 out of 5 stars

The person l spoke to did so well to…

The person l spoke to did so well to get me a cheaper ticket based on the time l want to travel, regardless the time of the night, while the many l sent my request to did not respond until the next day which l have already received help form Travel Cart, and with patience till l got through to the bank for the payment. Now l have got my ticket and hoping to travel peacefully.

January 21, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Florence,

Thank you for taking the time to share your experience. We’re really pleased to hear that our team was able to assist you promptly, even late at night, and help you secure a ticket that suited both your schedule and budget. We’re also glad we could support you patiently through the payment process until everything was completed successfully.

We truly appreciate your trust and wish you a smooth and peaceful journey. We look forward to assisting you again in the future.

Best regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Very much satisfied with Travel Cart UK…

Very much satisfied with Travel Cart UK services and support through out the journey from my first experience, just because of that I have decided to book again for my family. And once again received excellent service, along with competitive fares and flexible payment options compared to the market.

January 10, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Simbarashe,

Thank you for sharing your experience with us. We’re delighted to hear that you were satisfied with our service from your very first booking and that it gave you the confidence to book again for your family. It’s great to know that our support, competitive fares, and flexible payment options made a difference for you.

We truly appreciate your continued trust and look forward to assisting you and your family with many more trips in the future.

Best regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Great experience with Travel Cart UK

Great experience with Travel Cart UK. No hidden surprises. They gave honest advice about fares and flexibility, not just the cheapest option. Would definitely use them again.

January 2, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Melita,

Thank you for sharing your feedback. We’re really pleased to hear that you had a great experience with Travel Cart UK and that you valued our honest advice on fares and flexibility. Helping our customers make informed decisions, not just the cheapest ones, is very important to us.

We truly appreciate your trust and look forward to assisting you again with your future travel plans.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Really impressed with the service

Once again, I booked my ticket to the Philippines via Singapore with TravelCartUK, and they have proven their top-notch service yet again. From ticket booking to arranging wheelchair assistance and completing online check-in, everything was handled smoothly and efficiently.

Really impressed — keep up the great work, TravelCartUK!

January 10, 2026
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Catherine,

Thank you for your continued trust and for sharing your experience once again. We’re delighted to hear that everything from ticket booking to wheelchair assistance and online check-in was handled smoothly and efficiently. Providing reliable and thoughtful support at every stage of the journey is something we take great pride in.

We truly appreciate your kind words and look forward to assisting you again with your future travel plans.

Best regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Excellent and thorough service

Excellent and thorough service. Nothing was too much trouble. I would recommend them to anyone ..... and no doubt will. Very understanding and patient agent who resolved my requests very quickly

January 5, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Allan,

Thank you for taking the time to share your feedback. We’re very pleased to hear that you found our service thorough and that your requests were handled quickly and with care. Providing patient and reliable support is something we take great pride in.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Best regards,
Team Travel Cart UK

Rated 5 out of 5 stars

A peace of mind, Travel Cart UK , are really kind

How helpful they are, and Aaron didn't stop until he found me a very good price, and really sociable times for the flights, I most certainly will use them again, I have flown out a few times and use different flight ticket companies, but these are the best I've found, if you looking for really friendly and helpful people, book your tickets today, Remember the name Travel Cart UK, book your tickets with them for, total professionality, and a piece of mind, the guy Aaron so helpful, so if you looking for a flight tickets look no further than Travel Cart UK.

January 2, 2026
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Keith,

Thank you very much for taking the time to share such detailed feedback. We’re delighted to hear that you were happy with the flight options, pricing, and overall service, and that your experience stood out compared to other agencies you’ve used before.

It’s great to know that our commitment to being friendly, thorough, and professional gave you peace of mind. Your recommendation truly means a lot to us, and we look forward to supporting you again on your future travels.

Best regards,
Team Travel Cart UK

Rated 5 out of 5 stars

A quick and easy transaction and got…

A quick and easy transaction and got the flights at the re right price too, this is the first time I have used this travel company but would definitely use them again, very professional and helpful, would recommend

December 22, 2025
Unprompted review
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Reply from Travelcartuk.co.uk

Dear Martin,

Thank you for taking the time to share your feedback. We’re delighted to hear that your booking was quick and straightforward and that you were happy with the price and service. It’s especially great to know that your first experience with us left such a positive impression.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Regards,
Team Travel Cart UK

Rated 5 out of 5 stars

For one Aaron was had a friendly…

For one Aaron was had a friendly approach. I was quite worried when I first started chatting to him. First of all I never used this travel agency before. So he reassured me it was genuine. Great service fast and efficient

December 18, 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Sorella,

Thank you for sharing your feedback. We’re pleased to hear that your experience with Travelcartuk was reassuring and that our team could put you at ease from the start. Providing friendly, genuine, and efficient service is very important to us, especially for first-time customers.

We truly appreciate your kind words and look forward to assisting you again with your future travel plans.

Best regards,
Team Travel Cart UK

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