I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more
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Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogPlan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
12 Stephen Mews, W1T 1AH, London, United Kingdom

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The very detailed itinerary planning and adjustments to my requests have been thoroughly managed by Natalia Spears and I can’t thank her enough for helping me book our Japan family trip next October. Every changes, big or minor ones, were taken all into consideration. Payment plans were explained accordingly and we were also treated with a complimentary day tour in Tokyo! Thanks so much again, Natalia!

Reply from Travel Center
I recently booked a holiday for next year with travel center. And Barry, who i was dealing with, couldn't be helpful enough. Everything i asked of him he was more than happy to look up and help me with. Booking g a holiday via email and whatsapp isnt the easiest but Barry made the process very easy.

Reply from Travel Center
It was my first time booking with Travel Center, I was promptly contacted by Amelia ‘my’ Travel Consultant who gave great service and help in achieving my plans for which I am very grateful. Thank you.

Reply from Travel Center
My Husband and l have booked to go to South Korea and Japan next May
Victor could not have been more helpful from the beginning to the end he was excellent
Answered all our questions and was extremely knowledgeable
We couldn't thank him enough
Definitely book with this company again
Thank you Victor

Reply from Travel Center
We have just booked our 5th trip with Luther at Travel centre uk. He is very patient as we do chop and change things quite abit throughout the booking process. He has great knowledge and always finds us what we want. All the arrangements have always been spot on, from hotels to transfers and excursions.
Highly recommend both Luther and Travel Centre.

Reply from Travel Center
My granddaughter and I were wanting to go on holiday but with a difference. Natalia was amazing and so professional about everything, she found just what we wanted. A holiday where you visit different areas in the country we are going to. Thank you Natalia ❤️

Reply from Travel Center
Emily (Scott) was great. Very informative, quick responses, very friendly!

Reply from Travel Center
Booked a holiday to Japan and bali first going our friendly very helpful agent Victor sorted everything for us can truthful say everything went so smoothly anytime a had a question or was worried simply email to Victor he was reassuring helpful went out his way to make sure our holiday was enjoyable have full confidence in him hes already working on our next holiday he works with ur needs wants and budget

Reply from Travel Center
VICTOR was amazing! He was available at all times to go through booking our F1 grandstand Monza holiday!! He listened to everything myself and my partner needed and wanted. Couldn’t recommend enough. 5 stars and management should shout this out!! Thanks Victor

Reply from Travel Center
From our initial holiday enquiry and right through the booking process our travel consultant Leah Fraser was absolutely brilliant. Leah was on the ball throughout.
Our holiday was a “bucket list” trip to Canada (Banff and Vancouver) including the Rocky Mountaineer, then onwards to Alaska with a cruise on the inside passage and then onto LA California. Leah re-arranged our package to include our additional week in LA and jiggled flights to accommodate our changes. Travel Centre kept us updated with all the necessary confirmation paperwork and everything worked out perfectly. They were so efficient right from the start, I would highly recommend them based on our experience, thank you.

Reply from Travel Center
Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and reviews to ensure we got what we wanted.
We travel in December so will update on the holiday experience with another review once we have traveled but so far five stars! 🌟 Thanks Dawson

Reply from Travel Center
Your staff in dealing with me was professional
Soon to be at home with his duties

Reply from Travel Center
Adam at Travel Center is amazing. Very helpful and amazing customer service.

Reply from Travel Center
We received the best curtersy ever. The staffs were very friendly and patient. Very helpful and caring .
Thanks to you all

Reply from Travel Center
I had the pleasure to have my first booking with Jamie. I have booked for my coming birthday to the 3 night gateway to Dracula’s castle. First time using a travel agency as well and I was a bit nervous but Jamie was very helpful and patient with my endless questions 😂. Very happy with the service and very accommodating with my few change requests.

Reply from Travel Center
We would like to Thank Barry Kent at the Travel Center for his excellent service. Barry was incredibly patient, helpful and Knowledgeable throughout the whole booking process. He took the time to answer all our questions and explained various options available and helped us find the right holiday to Japan without making us feel pressured.
We feel confident in his advice and the itinerary he has recommended for us and would highly recommend Barry and the Travel Center to anyone looking to book a holiday.
We are now very excited for our trip to Japan in 2027.

Reply from Travel Center
I wanted a worth while trip to cover three bucket list visits
A Grand Prix F1
Singapore
Thailand
Raymond at Travel Center was amazing in sorting this for me
Quick and full service from him and very easy for me
I highly recommend
Jef

Reply from Travel Center
Very clear with all itinerary and kept informed with what was happening,was given time to think it over as well thank to the rep (Roman)everything well explained

Reply from Travel Center
I always book my tickets with Travel Center.
I very kind, young gentlemen, Norman assisted me.
He was extremely professional, helpful and patient- and he had a good sense of humour, too.
I was very happy with the service he provided. 😃

Reply from Travel Center
Truly satisfied with Raymond & his service. He really went out of his way to accommodate me. This is what you call customer service

Reply from Travel Center
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