I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more
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Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and revi... See more
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My trip is not until next year so this review is purely on the booking stage but Rachel Gomez has been excellent at helping me book what will hopefully be a fantastic trip to Vietnam. Her communicatio... See more
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I have booked with travel centre many times and I always go to the same agent Adam Walker who looks after me and gives me great service and great trips and his experience to give the best possible tri... See more
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Company details
About Travel Center
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogDriven by Decades of Award-Winning Service
Plan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 7222
- info@travelcenter.uk
- travelcenter.uk
Nominated in 6 British Travel Awards
4.8
Excellent
13K reviews
Asks customers to review
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Truly satisfied with Raymond & his…
Truly satisfied with Raymond & his service. He really went out of his way to accommodate me. This is what you call customer service
June 9, 2026
Reply from Travel Center
Hi Dominic,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you were truly satisfied with the service provided by Raymond.
It’s fantastic to know that he went out of his way to accommodate your needs and ensure you had a positive experience. Delivering exceptional customer service and putting our customers first is exactly what we strive for.
Raymond will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience—it means a great deal to us.
We look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
I am a repeat customer
I am a repeat customer. I have dealt with Natalia Spears on both occasions and she is amazing. Travel center value and service is amazing. However since writing there is an issue so hoping travel center will resolve this morning so this review is pending resolution
June 9, 2026
Reply from Travel Center
Hi Sue,
Thank you so much for your wonderful feedback and for being a repeat customer!
We’re absolutely delighted to hear that Natalia Spears has looked after you on both occasions and that she continues to provide such an amazing experience. Building lasting relationships with our customers through exceptional service is exactly what we strive for.
It’s also fantastic to know that you value both the service and the great value provided by Travel Center. Your continued trust and loyalty mean a great deal to us.
Natalia will be thrilled to hear your kind words and appreciation. We truly value your support and look forward to helping you plan many more wonderful trips in the future.
Warm regards,
Team Travel Center
Chad smith was very professional and…
Chad smith was very professional and made my booking very easy
June 6, 2026
Reply from Travel Center
Hi Pervez,
Thank you so much for your kind feedback! We’re very pleased to hear that Chad Smith provided a professional service and made your booking process easy and straightforward.
Providing a smooth, hassle-free experience for our customers is exactly what we strive for, and Chad will be delighted to hear your kind words and appreciation.
We truly value your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
I've always been a loyal customer of…
I've always been a loyal customer of Travel Center and continue to do so. Reed from their team has always helped me choose the ideal flight at a better price than online, plus with more baggage allowance as and when required. Truly grateful! :)
June 4, 2026
Reply from Travel Center
Hi Paras,
Thank you so much for your wonderful feedback and continued loyalty to Travel Center!
We’re absolutely delighted to hear that Reed has consistently helped you find the ideal flights while securing great value and the baggage allowances you need. Providing personalised service and helping our customers find the best travel options is exactly what we strive for.
It means a lot to us that you continue to choose Travel Center for your travel arrangements, and we truly appreciate the trust you have placed in us over the years.
Reed will be thrilled to hear your kind words and gratitude. Thank you for taking the time to share your experience, and we look forward to assisting you with many more journeys in the future.
Warm regards,
Team Travel Center
Reply from Travel Center
Hi there,
Thank you so much for your kind feedback! We’re delighted to hear that Harry was brilliant, helpful, and friendly throughout your experience.
Providing excellent customer service with a personal touch is exactly what we strive for, and Harry will be thrilled to hear your lovely comments.
We truly appreciate you taking the time to share your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Excellent service with smile and ready to help
Hi
I booked our tickets with Travel centre and was impressed the way they gave us the best price and information provide regarding travel to diffrent countries and their visa requirement.. Every time I called there was all was someone to help on other side of the phone and very polite.i will recommend to any one to use their service.
June 5, 2026
Reply from Travel Center
Hi Desai,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were impressed with the service you received from Travel Center.
It’s fantastic to know that we were able to provide you with competitive pricing and helpful information regarding travel requirements and visa guidance for different countries. We’re also pleased to hear that whenever you contacted us, there was always someone available to assist you in a polite and professional manner.
Providing reliable support, clear information, and excellent customer service is exactly what we strive for, so your feedback means a great deal to us.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Patrick booked our tickets to Saudi and…
Patrick booked our tickets to Saudi and to Pakistan.. excellent customer service what a true gentleman.,,
June 6, 2026
Reply from Travel Center
Hi Nassar,
Thank you so much for your kind feedback! We’re very pleased to hear that Patrick provided excellent customer service while arranging your tickets to Saudi Arabia and Pakistan.
It’s wonderful to know that his professionalism, helpfulness, and courteous manner made such a positive impression. Providing exceptional service and looking after our customers with care and respect is exactly what we strive for.
Patrick will be delighted to hear your kind words and appreciation. We truly value your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
The only Travel Agency that I trust for big trips.
My friend and I have used Travel Center on two occassions, a musical lands of Ameria and multi-centre trip to Thailand.
Both trips were merticulously planned by our agent Oscar, who went above and beyond to customise the itinery to better meet our needs- this included adding locations and excursions in a low cost way. He worked very collaboratively with us to select hotels based on our preferences and sourced internal transport to accommodate a trip to lessen known areas.
The communication throughout was fantastic. The airline changed our flights and we were informed immediately and provided with solutions to minimise the disruption to our trip. Travel center provide the details for everything with a comprehensive check list and support you with visas etc. We felt very safe knowing they had everything covered.
I wouldn't use any other travel agent now. They have proven themselves to be reliable, efficient and very reasonably priced.
January 22, 2026
Unprompted review
Reply from Travel Center
Hi Danielle,
Thank you so much for your incredible and detailed feedback! We’re absolutely delighted to hear about your experiences booking both your Musical Lands of America tour and your multi-centre trip to Thailand with Travel Center.
It’s fantastic to know that Oscar went above and beyond to tailor both itineraries to suit your needs, adding locations and excursions while keeping costs reasonable. We’re especially pleased that he worked collaboratively with you to select the right hotels, organise internal transport, and help you explore some lesser-known destinations.
We’re also delighted to hear that the communication throughout your trips was excellent and that you felt well supported when airline schedule changes occurred. Providing prompt updates, practical solutions, and comprehensive travel support—including checklists, visa guidance, and detailed documentation—is exactly what we strive to deliver.
Knowing that you felt safe, well looked after, and confident that everything was covered means a great deal to us. Your comments about reliability, efficiency, and value are truly appreciated.
Oscar will be absolutely thrilled to hear your kind words and recognition for his dedication and attention to detail. Thank you for your continued trust in Travel Center.
We look forward to helping you plan many more unforgettable adventures in the future!
Warm regards,
Team Travel Center
Wayne Anderson was a terrific…
Wayne Anderson was a terrific representative for the company. Extremely patient and very thorough, no detail was too small.
He booked our holiday very efficiently and for a great price too.
Will certainly use him again
June 5, 2026
Unprompted review
Reply from Travel Center
Hi Annie,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Wayne Anderson.
It’s fantastic to know that Wayne was patient, thorough, and attentive throughout the booking process, ensuring that every detail was taken care of. Providing professional, personalised service and finding great value for our customers is exactly what we strive for.
Wayne will be thrilled to hear your kind words and appreciation. We’re especially pleased to hear that he was able to secure your holiday efficiently and at a great price.
Thank you for your trust and recommendation. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Great company, fantastic holiday
Great company, tailored holiday package with quite a few lovely details. Harry was brilliant sorting out a package for us but was also in communication with us during the trip when I ran into an issue, that was entirely of my doing and nothing to do with the company.
May 11, 2026
Unprompted review
Reply from Travel Center
Hi Denise,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you enjoyed your tailored holiday package and appreciated the thoughtful details included throughout your trip.
It’s fantastic to know that Harry was able to put together the perfect package for you and that he continued to support you while you were travelling. We’re especially pleased to hear that he remained in communication and helped when you encountered an issue during your trip. Providing ongoing support and peace of mind for our customers is something we take great pride in.
Harry will be thrilled to hear your kind words and appreciation. We truly value your feedback and thank you for taking the time to share your experience.
We look forward to assisting you again with your future travel plans!
Warm regards,
Team Travel Center
We have always booked with travel…
We have always booked with travel centre and had no issues with them . In particular Norman has been of great help and has always delivered excellent service .
June 4, 2026
Reply from Travel Center
Hi Mariya,
Thank you so much for your kind feedback and continued support! We’re delighted to hear that you have always booked with Travel Center and have consistently had positive experiences with us.
It’s especially wonderful to know that Norman has been such a great help and has continually provided excellent service. Building long-term relationships with our customers through reliable, professional, and friendly support is exactly what we strive for.
Norman will be thrilled to hear your kind words and appreciation. We truly value your loyalty and look forward to assisting you with many more travel plans in the future.
Warm regards,
Team Travel Center
A big thank you to Natalia Spears who…
A big thank you to Natalia Spears who gave an excellent experience booking my multi centre holiday. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to understand exactly what I needed and nothing was too much trouble and she was very quick with responding. I would definitely recommend this company (my second big holiday booked with Travel Centre)
June 3, 2026
Reply from Travel Center
Hi Sharon,
Thank you so much for your wonderful feedback and for choosing Travel Center again for another big holiday!
We’re absolutely delighted to hear about your experience with Natalia Spears. It’s fantastic to know that she provided such a professional, knowledgeable, and helpful service from start to finish. Taking the time to understand exactly what our customers need and ensuring nothing is too much trouble is exactly the level of service we strive to provide.
We’re especially pleased to hear that Natalia was so responsive throughout the process and kept everything running smoothly while planning your multi-centre holiday.
Natalia will be thrilled to hear your kind words and appreciation. Thank you also for your recommendation—it means a great deal to us.
We truly value your continued trust in Travel Center and look forward to helping you plan many more amazing holidays in the future.
Warm regards,
Team Travel Center
What a brilliant service
What a brilliant service! This is the second time I have bombarded poor Rachel Gomez with questions and queries, changing dates, altering locations numerous times; yet, she still delivered! We cannot wait for our fabulous holiday! Thank you very much to Rachel!
June 2, 2026
Reply from Travel Center
Hi Emily,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Rachel Gomez.
It’s fantastic to know that, despite all the questions, date changes, and location adjustments, Rachel remained patient, supportive, and delivered exactly what you were looking for. We know that planning the perfect holiday can involve a lot of changes, and we’re so pleased that Rachel made the process smooth and stress-free for you.
Providing flexible, attentive, and personalised service is exactly what we strive for, and Rachel will be thrilled to hear your kind words and appreciation.
Thank you for placing your trust in us. We’re delighted that your fabulous holiday is now booked, and we hope you have an amazing time creating wonderful memories.
Warm regards,
Team Travel Center
I contacted the company after seeing an…
I contacted the company after seeing an Italy trip, I asked if they could tailor it to my dates, nights and places of interest.
Amelia was very helpful and came back with package that was exactly what I was after.
Booking has been a smooth transaction, would highly recommend the company.
June 2, 2026
Reply from Travel Center
Hi Katie,
Thank you so much for your wonderful feedback! We’re delighted to hear that Amelia was able to tailor your Italy trip to match your preferred dates, duration, and places of interest.
It’s fantastic to know that she listened to your requirements and came back with a package that was exactly what you were looking for. Providing personalised travel experiences and making the booking process as smooth as possible is exactly what we strive for.
Amelia will be thrilled to hear your kind words and appreciation. We truly value your recommendation and thank you for taking the time to share your experience.
We hope you have an amazing trip to Italy and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Reply from Travel Center
Hi Nasreen,
Thank you so much for your kind feedback! We’re very pleased to hear that Racheal Gomez was helpful and efficient while assisting you.
Providing prompt, reliable, and friendly service is exactly what we strive for, and Racheal will be delighted to hear your kind words and appreciation.
We truly value your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Booking experience....
so far our experience with booking our Philippines tour with your staff Will Hawkins is very satisfactory....and hoping it will remain the same.
MN
May 27, 2026
Reply from Travel Center
Hi Mahesh,
Thank you so much for your kind feedback! We’re very pleased to hear that your experience so far in booking your Philippines tour with Will Hawkins has been very satisfactory.
It’s fantastic to know that Will has been able to assist you throughout the planning process and provide the level of service you were looking for. Providing helpful, reliable, and professional support is exactly what we strive for.
Will will be delighted to hear your kind words. We truly appreciate your feedback and will do everything we can to ensure your experience continues to meet your expectations right through to your holiday.
We hope you have an amazing trip to the Philippines and look forward to assisting you again in the future.
Warm regards,
Team Travel Center
Booking South Korea and JapanFamily holiday
Dawson was very good and listened to our requirements and assisted with our booking every step of the way. He was always considerate about what our requirements were and made proposals in accordance with our wishes.
May 31, 2026
Reply from Travel Center
Hi Bhatt,
Thank you so much for your wonderful feedback! We’re very pleased to hear that Dawson provided such attentive and supportive service throughout your booking process.
It’s fantastic to know that he carefully listened to your requirements, assisted you every step of the way, and took the time to make recommendations that matched exactly what you were looking for. Providing personalised and customer-focused service is exactly what we strive for.
Dawson will be delighted to hear your kind words and appreciation. We truly value your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Reed helped us greatly to find the trip…
Reed helped us greatly to find the trip we wanted and was always prompt and supportive. Great service.
May 31, 2026
Reply from Travel Center
Hi Jennifer,
Thank you so much for your kind feedback! We’re very pleased to hear that Reed was able to help you find the perfect trip and provided prompt and supportive service throughout the process.
It’s fantastic to know that you felt well supported and that your experience was such a positive one. Providing helpful, responsive, and personalised service is exactly what we strive for.
Reed will be delighted to hear your kind words and appreciation. We truly value your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Japan and Bali package
I just traveled to Japan and Bali with Travel center and found the whole experience really pleasant.
The hotels and connections chosen for me in this journey of almost 22000 miles, were good equality and very convenient.
It was a seamless experience and Jennifer of Travel center sorted out a couple of issues which occurred whilst traveling, very quickly and in a very professional manner.
Well done travel center and thank you again and a special thanks to Jennifer 😊.
May 14, 2026
Unprompted review
Reply from Travel Center
Hi Murad,
Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear that your journey to Japan and Bali was such a pleasant experience.
It’s fantastic to know that the hotels, connections, and overall itinerary worked so well for you throughout a trip covering nearly 22,000 miles. Creating seamless and enjoyable travel experiences is exactly what we strive for.
We’re especially pleased to hear that Jennifer was able to resolve the issues that arose during your travels quickly and professionally. Having dedicated support when you need it most is incredibly important, and Jennifer will be thrilled to hear your kind words and appreciation.
Thank you once again for choosing Travel Center and for taking the time to share your experience. We truly value your feedback and look forward to helping you plan many more amazing adventures in the future.
Warm regards,
Team Travel Center
Excellent booking experience from start…
HIGHLY RECOMMENDED 🙌
Amelia is very Patience and very helpful was
Excellent booking experience from start to finish. The process was quick, simple, and user-friendly, with clear information provided at every step. Confirmation was received promptly, and everything was handled smoothly and professionally. Highly satisfied with the service and would definitely book again.
May 26, 2026
Reply from Travel Center
Hi Josie,
Thank you so much for your wonderful feedback and recommendation! We’re absolutely delighted to hear that you had such an excellent booking experience with Amelia.
It’s fantastic to know that Amelia was patient, helpful, and supportive throughout the process. We’re also pleased to hear that the booking experience was quick, simple, and easy to follow, with clear information provided every step of the way.
Providing smooth, professional, and stress-free service is exactly what we strive for, and Amelia will be thrilled to hear your kind words and appreciation.
Thank you once again for your feedback and recommendation. We truly value your support and are delighted to hear that you would book with us again in the future.
Warm regards,
Team Travel Center
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