Travel Document Systems Reviews 

We waited 4-5 months for visa docs we never received. Ended up having to cancel and have them send back our passports. Communication was horrible throughout with no updates or reasons why we could not get our visas.

My only challenge with the process was having a way to communicate with TDS as the phone number lead to a message that the office is closed and there was no email provided or other means to contact TDS in case of questions.

Helpful, clear, fast, super reliable. Thank you!!

I am happy with the service ultimately, but would like to work with a dedicated contact person. This would include being available by email and phone, when needed.

The people here work their hardest for you, keep in constant touch with you, and are always accessible for your questions! They are like no company we have worked with in the last 20 years. Thank you traveldocs.com for you care and concern with our documents, processing and travel plans !
Don't use any other company ! We won't !

Outstanding, reliable and no fuss service . I was able to complete the necessary new passport paperwork and then relax - knowing that it was correct and that my passport would be issued and delivered safely and promptly .

The process of obtaining my visa to Ghana through Travel Document Systems was amazingly smooth, quick, and efficient. I recommend their services.
Thank you very much, TDS!!

Very efficient, very professional

Fatemah is a unprofessional and dishonest person. She has no idea about visas in most countries. She threatened to sue me for asking her why she lied. Hilarious and sad at the same time. I really wish she would SUE. Who doesn't like free money from counter sueing a frivolous lawsuit?

Travel Document Systems makes fast work of getting a passport renewed. So happy it came back in way less time then I was anticipating. All the requirements and data needed is clearly laid out on their website.

It was great, only that I did send an email inquiry to one assigned to my purchase about a related question but I have still not heard back.

The service and turn around time was....traveldocs.com Couldn't find any other better service than this.

I have been using TDS for visas and passport renewals for years. Every time, they are prompt, communicative, responsive, and flexible. (E.g. I didn't realize that the visa I was requesting was only processed in NY, and had already completed all the paperwork and payment for the DC office. No problem. Solved via email instantaneously.) I absolutely LOVE that there is a person who is in charge of my passport and who I can contact for updates - but who most often contacts ME before I think to ask! All it took was one time using snail mail to be reminded why TDS is worth the price.

We had major problems getting our visa for Nigeria. This isn't the fault of TDS, but the communication has been very poor. We put in the initial documents in June and have not yet received the visa because of 'visa stamp shortages' (the ongoing story by the Nigerian embassy. We finally pulled our application for a multiple entry visa and are going to attempt to obtain single entry visas for each trip. Again, the main issue with TDS is the lack of communication. We rarely got any update or status report unless we called TDS.

Steve LeTellier was awesome in helping me get some employees passports processed quickly! THANK YOU!

I have used Travel Docs for years and the service has always exceeded expectations