Jen was beyond fantastic!! She patiently LISTENED to my situation, then carefully and completely answered my questions, never made me feel rushed, gave me time to input changes on the online form and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speaking with your representative Lauren, was amazing. She listened and was VERY patient with me. She stayed on the phone until I completed the travel insurance form process, and told me afterward I w... See more
Company replied
I called 1800-228-9792 before I purchase for my wife and I travel ins to Italy, I don't know which is right Insurance to us. sales rep-Frank he was very helpful and explain all the benefit of travel i... See more
Company replied
⭐⭐⭐⭐⭐ Excellent service! Buying travel insurance was fast and effortless. The website was easy to use, pricing was competitive, and the entire process took only a few minutes. Everything was explained... See more
Company replied
Company details
Written by the company
Protect your trip investment and receive emergency travel assistance with a travel insurance plan from Travelex. Anywhere you go, we're there to protect you.
Contact info
810 North 96th Street, Suite 300, 68114, Omaha, United States
- 1-800-228-9792
- customersolutions@travelexinsurance.com
- travelexinsurance.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you
Thank you, for making the process easy for sign up and payment processing, Now me and my family are protected on our sweet vacation.
January 7, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us. We’re glad to hear that you found our website easy to use.
Wishing you a safe journey and a relaxing vacation when you arrive!
Thank you for choosing Travelex Insurance.
Easiest thing i have done for this trip
June 30, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post! Wishing you safe travels!
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us at Travelex Insurance! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip.
Safe travels!
Very easy to use and understand the…
Very easy to use and understand the different packages offered.
June 30, 2026
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and understand the different plan options.
Wishing you a safe trip!
Very simple to purchase
Very simple to purchase . Very helpful on the phone. I made a mistake and they were able to help me solve Very quickly. Very little wait time to speak to a human on the phone . Not common today. Thank you.
June 28, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to review us on Trustpilot. We will pass along your praise to the representative that helped you! Your customer experience is very important to us at Travelex Insurance!
Safe travels and thank you for choosing Travelex Insurance.
I was on a call with Saul
I was on a call with Saul. Proffessional and very helpful to answer my questions. We may have more questions and will get back to TX as needed.
June 29, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post and review Travelex Insurance. We will pass along your praise to the representative that helped you! We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and lots of detail for each policy.
Safe Travels and thank you for choosing Travelex Insurance!
Was simple and understandable.
June 28, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us.
Safe travels and thank you for choosing Travelex Insurance!
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and sign up for travel insurance.
Wishing you safe travels and thank you for choosing Travelex Insurance!
Pretty easy to use and love the…
Pretty easy to use and love the comparisons. Plus, I did call a few weeks ago to clarify a few things!
June 26, 2026
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us at Travelex Insurance! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
Easy, affordable, and useful
First time I have used Travelex trip insurance and definitely not the last time. Sign up was easy and the cost was manageable. Ended up with multiple clinic visits and prescriptions on the trip. Travelex covered all of it. Email response time is a little slow, but the filing and reimbursement process is very easy. Highly recommend!
May 2, 2026
Unprompted review
Reply from Travelex Insurance Services
Thank you for taking the time to post! We’re happy to hear about your claims experience and your reimbursement being received. Your customer experience is very important to us at Travelex Insurance.
We’re so happy to hear you're a customer and highly recommend us!
Simple and Straightforward
It was very easy to navigate the Travelex website. This company has a good reputation- other friends have recommended it.
June 25, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post on Trustpilot! Your customer experience is very important to us at Travelex, and we sincerely appreciate the opportunity to help protect your trip. Wishing you safe travels!
Reply from Travelex Insurance Services
Thank you for taking the time to review us! We're glad you found our website easy to navigate and that you were pleased with the coverage options. We hope you enjoy your trip!
Customer Friendly!
Easy to use website. Purchase was quick and easy. When I called Travelex, Victoria was very knowledgeable and helpful, and answered all my questions.
June 24, 2026
Reply from Travelex Insurance Services
Thank you for posting on Trustpilot! We're glad you found the process so simple and that you were able to get answers to all of your questions. We will pass along your praise to the representative that helped you - wishing you a safe trip!
I've used Travelex for years
I've used Travelex for years, the process is very easy. The one time I really needed them, they couldn't possibly have been any better to us.
June 24, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us. We deeply appreciate your business and love protecting your travel dreams - safe travels!
Reply from Travelex Insurance Services
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use, and our plans reasonably priced.
Wishing you safe travels and thank you for choosing Travelex Insurance!
Very easy to purchase on-line
Very easy to purchase on-line. I had a couple questions regarding my personal requirements and was able to quickly receive answers via phone.
June 22, 2026
Reply from Travelex Insurance Services
Thank you for taking the time to post about Travelex Insurance! We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
Reply from Travelex Insurance Services
Thank you for taking the time to post and review us. We’re glad to hear that you found our website easy to understand and complete the enrollment.
Wishing you a wonderful journey, thank you for choosing Travelex Insurance!
recommended by tour operator
recommended by tour operator, takes the stress or worry off your mind
June 22, 2026
Reply from Travelex Insurance Services
Your customer experience is very important to us at Travelex. We take great pleasure in helping you have a great vacation.
Reasonable Evacuation coverage
Helped to arrange medical evacuation insurance at reasonable price
June 22, 2026
Reply from Travelex Insurance Services
Thank you for posting your review! We’re so happy that you've trusted us with helping to protect you and your trip. Travel safe!
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