TravelKon Reviews 

904
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 730 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate how simple it is to purchase, download, and activate travel eSIMs for their various international trips. Travelers frequently mention that customer support is exceptionally helpful, responsive, and quick to resolve any initial setup questions. However, some customers also noted experiencing painfully slow internet speeds, data caps, or unexpected connection drops in certain destinations. A few reviewers mentioned that troubleshooting these frustrating connectivity problems took significant time without always finding a working solution for their devices. Others pointed out occasional difficulties with specific regional network compatibility during their travels.

What people talk about most

Service

Consumers find service to be positive, highlighting reliable connectivity and hassle-free activation during... See more

Customer service

Customers had positive experiences with customer_service, consistently praising the prompt, helpful, and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting how easy the eSIM is to purchase,... See more

Product

Customers consistently note positive experiences with product, highlighting great pricing, ease of purchase,... See more

Response time

Users describe satisfaction with response times, highlighting prompt and helpful support via WhatsApp and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the service for two recent trips and needed some support on connectivity for the latest. Reached out to the team via WhatsApp - no delays, informative, helpful and fast response which solved the... See more

Rated 5 out of 5 stars

We bought some data for a 4 week holiday in Europe - the process to purchase was simple, the online support adequate, and even though I accidentally gave myself the larger GB plan - purchased for my h... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more

Rated 5 out of 5 stars

The ease with which the Esim was activated (as soon as I set foot in the country of destination , The Philippines was a relief. I then travelled to Bali and it worked instantly on landing. I will... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

904 reviews

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Replied to 90% of negative reviews

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4.8

All reviews

(904)

721 reviews in the last 12 months

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Rated 5 out of 5 stars

The ease with which the Esim was…

The ease with which the Esim was activated (as soon as I set foot in the country of destination , The Philippines was a relief.

I then travelled to Bali and it worked instantly on landing.
I will use this Esim on all future travels.
Thank you

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

This time travel in Europe

This time travel in Europe, Very good connection,no any problem at all, very happy with my esim & I would like to say that the customer service is very helpful

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Don't use anyone else

I travel a lot and I started using Travelkon in mid-2025 and will never go back to another travel sim provider. So much better than those scam e-SIM companies that all the influencers promote that are so expensive.
Travelkon use proper networks in destination countries and have great customer service, perfect instructions for set up, and they always have great deals around EOFY and Black Friday sales.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Used travelkon for our e-sim…

Used travelkon for our e-sim application in 2 trips, Vietnam and Bali. Very affordable, would highly recommend the service was great, no interruptions and will be continuing to use for our overseas trips in future!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate and well priced

Selecting and purchasing my eSIM plan was super easy. Pricing was very competitive also.
I had used another brand on a previous trip and had all sorts of issues (it was probably me, not the eSIM) So I was worried that I’d have issues again. When I got to my destination, the eSIM didn’t work at first but I received a notification telling me what to do (turn on data roaming). From that moment onwards it worked with no issues! I would not hesitate to use Travelkon for my next holiday.

July 14, 2026
Unprompted review
Rated 2 out of 5 stars

Internet Connection

Purchasing and installing the e-sim was easy enough, but the actual internet connection was so poor that I could barely load a single webpage, let alone call people on Whatsapp/Messenger etc.

June 8, 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Sharon, we are sorry to hear that, could you please contact our live chat or email us at support@travelkon.com.au so we can review what's going on, it is definitely not the service you should expect.

Rated 5 out of 5 stars

Awesome communication

Awesome communication, internet works really well , very reliable. Next time I’m travelling I would definitely go with travelling again.

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

Purchase was great but not 3UK

Purchased a few eSims and physical sim for the family travelling through Europe. The cards were 3UK and while in Paris/Singapore and few other countries, Data connection was great. No issues in connecting to the roaming provider, fast speed.
However when using in UK, native to 3UK provider, data connection varies, particularly in crowded places. While receiption is in full bar, google map wont even load and says I am offline. This is purely 3UK issue not travelKon.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Revommend

I purchased 4 Asia sims to for my family to use while in Thailand and Singapore. Price was excellent compared to other brands which meant I could get all our family a sim for pretty much the price of one in other brand. So easy to install and no issues at all changing between countries. Would not hesitate to purchase for our next trip. Thank you

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they helped me solve my issue within minutes. Will be using them for future trips.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had to cancel one of the eSIMs I…

I had to cancel one of the eSIMs I bought prior to leaving due to no longer being required.
I found customer service very prompt snd helpful with replying to emails and arranging my eSIM cancellation.
I have not used my eSIM but I chose this company due to all the positive reviews left by other users.

July 23, 2026
Unprompted review

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