TravelKon Reviews 

904
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 730 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate how simple it is to purchase, download, and activate travel eSIMs for their various international trips. Travelers frequently mention that customer support is exceptionally helpful, responsive, and quick to resolve any initial setup questions. However, some customers also noted experiencing painfully slow internet speeds, data caps, or unexpected connection drops in certain destinations. A few reviewers mentioned that troubleshooting these frustrating connectivity problems took significant time without always finding a working solution for their devices. Others pointed out occasional difficulties with specific regional network compatibility during their travels.

What people talk about most

Service

Consumers find service to be positive, highlighting reliable connectivity and hassle-free activation during... See more

Customer service

Customers had positive experiences with customer_service, consistently praising the prompt, helpful, and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting how easy the eSIM is to purchase,... See more

Product

Customers consistently note positive experiences with product, highlighting great pricing, ease of purchase,... See more

Response time

Users describe satisfaction with response times, highlighting prompt and helpful support via WhatsApp and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the service for two recent trips and needed some support on connectivity for the latest. Reached out to the team via WhatsApp - no delays, informative, helpful and fast response which solved the... See more

Rated 5 out of 5 stars

We bought some data for a 4 week holiday in Europe - the process to purchase was simple, the online support adequate, and even though I accidentally gave myself the larger GB plan - purchased for my h... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more

Rated 5 out of 5 stars

The ease with which the Esim was activated (as soon as I set foot in the country of destination , The Philippines was a relief. I then travelled to Bali and it worked instantly on landing. I will... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

904 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(904)

721 reviews in the last 12 months

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Rated 5 out of 5 stars

Used my e- sim in 10 different cities…

Used my e- sim in 10 different cities in China including Hong Kong. The e- sim gave me access to all of my usual Apps like Whatsapp, Facebook, TikTok etc. The connection issue was seamless and easy to connect.

I would recommend this product. Thank you 👌

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable SIMs with Outstanding Customer Support

I've been using TravelKon for the past few years, and they've been fantastic. I've used their eSIMs throughout both Europe and Asia, and they've worked flawlessly every time. Their customer service is also excellent—they've always been quick to help, including processing refunds for eSIMs I didn't end up using.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The person who communicated with me via WhatsApp was very polite and helpful. I am not a technical savvy person and yet that person was very patiently guiding me through every step. Really appreciate his/her efforts assisting me finally installed the eSIM.
Thanks again. I have no hesitation in recommending Travekon eSIM to family and friends.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

New e-sim User - Very Happy

New e-sim user found instructions easy to understand - and support chat very helpful before we left Australia. We had full connection in all countries visited and were amazed at how easily everything worked. Traveling as a couple with 2 different types of iphones we found the instructions did vary a bit, however, nothing we could not work out.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Travelkon for travel eSIM

I’ve been travelling a lot for last 12 months. Discovered Travelkon, have used non stop ever since. It’s very easy to install and internet has been very fast. Customers service is very attentive, almost get responses straight away. I’m very happy with it

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Firstly I had no issues installing the…

Firstly I had no issues installing the esim on my phone. Very easy to do.
Six days later I was having difficulty with the loss of data on my esim.
I contacted Travelkon and they were most helpful, talking me through step by step to rectify the problem.
Working perfectly now.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

🇦🇺 A little complicated for a person my…

🇦🇺 A little complicated for a person my age - when installing. But there was plenty of online and real person help to get me started. I've been using it for a month and apart from the occasional search showing up in French language, data has been seamless in it's connections through Finland Sweden Germany Italy Poland an back to Finland.

July 20, 2026
Unprompted review

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