TravelKon Reviews 

904
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 730 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate how simple it is to purchase, download, and activate travel eSIMs for their various international trips. Travelers frequently mention that customer support is exceptionally helpful, responsive, and quick to resolve any initial setup questions. However, some customers also noted experiencing painfully slow internet speeds, data caps, or unexpected connection drops in certain destinations. A few reviewers mentioned that troubleshooting these frustrating connectivity problems took significant time without always finding a working solution for their devices. Others pointed out occasional difficulties with specific regional network compatibility during their travels.

What people talk about most

Service

Consumers find service to be positive, highlighting reliable connectivity and hassle-free activation during... See more

Customer service

Customers had positive experiences with customer_service, consistently praising the prompt, helpful, and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting how easy the eSIM is to purchase,... See more

Product

Customers consistently note positive experiences with product, highlighting great pricing, ease of purchase,... See more

Response time

Users describe satisfaction with response times, highlighting prompt and helpful support via WhatsApp and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the service for two recent trips and needed some support on connectivity for the latest. Reached out to the team via WhatsApp - no delays, informative, helpful and fast response which solved the... See more

Rated 5 out of 5 stars

We bought some data for a 4 week holiday in Europe - the process to purchase was simple, the online support adequate, and even though I accidentally gave myself the larger GB plan - purchased for my h... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more

Rated 5 out of 5 stars

The ease with which the Esim was activated (as soon as I set foot in the country of destination , The Philippines was a relief. I then travelled to Bali and it worked instantly on landing. I will... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

904 reviews

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Asks customers to review

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Replied to 90% of negative reviews

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How this company uses Trustpilot

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4.8

All reviews

(904)

721 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent service - just needs a way to simplify seeing how much data used.

Utilised this service during a Mediterranean cruise. Opted for TravelKon as it was the only one we could find that included Montenegro. We found very good reception on land and even could utilise on-board the cruise ship a lot of the time as I assume we weren't too far off shore. The only concern we had was too difficult to see how much data we had left if it wasn't for that it would have got a 5 star.

June 19, 2026
Unprompted review
Rated 3 out of 5 stars

always drops out in china and some…

always drops out in china and some places in japan and its not quick not 5g many places only 4g

July 15, 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Frank - this is not the experience we expect from the eSIM you purchased, we have contacted you to see if we can troubleshoot to make the experience better, could you please respond to our email?

Rated 4 out of 5 stars

Set up took time but smooth once it started to work

Not having used an esim before it was a bit of a nervous wait to see if it works when I arrived at my destination. Unfortunately it was not an immediate thing that kicked in the moment I landed, and despite a bit of fumbling around I couldn't get it to work at the airport.
It was only when we got to our hotel (without google maps but instead had to rely on old fashion paper maps at the train station), getting wifi, and a bit of fiddling around, did the e-sim kick in. Once it was in however, everything was smooth sailing.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Works like a charm

Works like a charm. Used in the Netherlands and Belgium. Didn’t have any issues. Previously also used Orange and 3UK, comparable so I say get the best value one.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

The travelkon team support is…eSIM support

The travelkon team support is excellent! I got stuck a couple of times installing the eSim and they solve things very quickly which is so important while travelling. They are available on WhatsApp so I was able to contact them easily and they answer almost instantly. I would recommend them to everyone travelling!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous about switching to this…

I was nervous about switching to this sim for my travels- I had nothing to worry about. Worked perfectly for my month-long travels. Being able to chat with somebody instantly over messager with any installation worries was so helpful. Will be using this next travels

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Buy before you travel

I wanted to buy an esim before I travelled overseas to make it easier for me when i got to my destination, I came across TravelKon, pricing was very reasonable, also customer service was great. will use TravelKon again.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

TravelCon esim didn't work

TravelCon esim installed at home prior to going to Sri Lanka didn't work. Ended up getting alternative physical sim from Airport. Ended up being a waste of time and money.

This is my honest experience. Travelkon emailed and offered a full refund if l was to change my review and give them 5 stars. I would prefer to forfeit the refund believing potential customers are made aware that this product didn't work on arrival to my destination despite following the installation instructions. Also Travelkon using tactics to alter any negative reviews.

June 14, 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Damian, it seems like the settings on the phone was not set correctly, kindly be reminded we have 24/7 live chat support should you require assistance.

If you no longer require the eSIM we can look into providing a refund, we have also emailed you regarding this :)

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