Travello Reviews 

177
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've had some great trips lately and so thought I'd write a review for once. Beeke was a great help for the trips I booked in Cairns but also Airlie Beach and I'm sure I'll come back to her for any ot... See more

Rated 5 out of 5 stars

I have nothing but good things to say - I made a mistake in my booking and it was recifed immediately. I am very thankful to the staff for helping me sort this out particularly given it was totally m... See more

Rated 5 out of 5 stars

I met Stephanie at YHA Byron Bay, and she guided us through all the places on the east coast, helping us to find good tours in Noosa, Fraser Island, Whitsundays, Cairns and Melbourne. She was reall... See more

Rated 5 out of 5 stars

We’re traveling to Australia and New Zealand to start the new year. While looking into tours, I chatted with Jessye who made excellent suggestions and helped with booking several tours. When questions... See more

Company details

  1. Travel Agency

Written by the company

Travello is a leading online travel company that specializes in offering tours, activities, and attractions to travelers around the world. With a wide range of exciting and immersive experiences to choose from, Travello makes it easy for travelers to plan and book the perfect trip. Whether you're looking for adventure, relaxation, culture, or something in between, Travello has something for everyone. From guided tours of world-famous landmarks and natural wonders, to thrilling outdoor activities, to unique cultural experiences, Travello has it all. And with easy online booking and a secure payment platform, it's never been easier to start planning your dream trip. So why wait? Start exploring the world with Travello today and discover all the amazing things it has to offer!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(177)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kerri-ann was abosolutely amazing and friendly!!

Kerri-ann was a wealth of knowledge, she offered so much extra information to help me plan our holiday. She was so friendly and explained in detail everything I asked. Such a pleasure to chat with her, and I'll definitely be looking into her recommendations.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

I was having trouble with gaining my…

I was having trouble with gaining my status points for a day, I was able to login but had no action with any points being gained

So by contacting your team they were able to get things happeing again, although I didn’t get any points for that day I haven’t had to go back to start again

Thanks for being there to help me out of my dilemma and to being able to act so quickly

Thanks
Dean

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great travel agency

I met Stephanie at YHA Byron Bay, and she guided us through all the places on the east coast, helping us to find good tours in Noosa, Fraser Island, Whitsundays, Cairns and Melbourne.
She was really helpful and responded to all our inquiries in a few hours.

All the trips were nice, really good organized and suitet our expectations, I can only recomand the trips proposed by Travello, the good prices and reductions you get for booking a few through them.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Our whale-watching tour in Byron Bay…

Our whale-watching tour in Byron Bay was amazing. The views were stunning, and the crew really knew their stuff, making the whole trip fun and safe. A big thanks to Stephanie who helped with our booking, made sure everything went off without a hitch

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Memorable stuff

I've had some great trips lately and so thought I'd write a review for once. Beeke was a great help for the trips I booked in Cairns but also Airlie Beach and I'm sure I'll come back to her for any other available ones wherever I go next. She didn't try to push me towards a specific tour, just gave me an honest rundown of all I needed to know for every option and that's honestly what everyone is looking for while booking an experience! Such memorable experiences and not too expensive if you're a backpacker just like me :)

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

I would like to thank Stephanie. She was really helpful to organise our activities in Byron Bay. She also gave me lot of tips and spots to see all around the city.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Stephanie for her help and…

Thanks to Stephanie for her help and her kindness, it was a pleasure to organize some activities with her ! Also full of tips around the city that we did and thanks to her we discovered new things !!! 😊

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Travel New Zealand/Australia


Travel New Zealand/Australia
Great trip to Aotearoa thanks to Kate. Renting a van Jucy camper was the right option for my trip to these wonderful islands.
Kate found the best prices for airline tickets and I benefit from her advice because she knows this country very well." Thank you Kate for your accompaniment.
C. MAHÉ

August 8, 2024
Unprompted review
Rated 4 out of 5 stars

Went Surfing at Byron Bay

While at my stay at YHA Byron Bay I met a very helpful young lady Stephanie, who was able to book a surfing lesson for at the hostel. The Black Dog surfing lesson was a great experience for me to try and refresh my surfing skills from over 40 years ago 😀, I had a great time thanks to Stephanie, Tam, and KJ .regards Lester.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

The whale-watching tour in Byron Bay…

The whale-watching tour in Byron Bay was an incredible experience, with breathtaking views and professional guidance. The crew ensured a safe and enjoyable trip, making it truly memorable. Special thanks to Stephanie, who handled our booking and made sure everything went smoothly.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and amazing tours

We experienced a lovely customer service with Beeke. Thanks to her we found the right K'Gari tour for us. After a great experience we came back to her to book our skydive with her as well. Would book with her again and again.

July 21, 2024
Rated 5 out of 5 stars

Best time in Byron bay

Stephanie was so helpful throughout my whole stay in Byron bay! She helped me to book all my excursions, always with a smile on her face! I’d recommend to anyone :)

August 1, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look