Travel Money NZ Reviews 

2,447
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... See more

Rated 5 out of 5 stars

An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... See more

Rated 4 out of 5 stars

The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... See more

Rated 5 out of 5 stars

A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(2,447)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A friendly and helpful service person

I went to another agency at St Luke’s. They didn’t have the currency I wanted and advised me to go to their Otahuhu branch. Fortunately I found Travel Money NZ. The woman who served me said “of course we have the currency you want”. While we waited for their safe to open, she engaged me in conversation and passed on useful tips about my destination. After giving me the money, she said, “Next time you’re at St Lukes, drop by and say hello.” I sure will.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Extortion!

I went in to change money to IDR for a trip to Bali. The exchange rate offered was absolute extortion. I will not return!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service - Northlands Branch

Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them could help me. A friend recommended I contact Flight Centre Northlands, and I’m not sorry. I rang in the morning & Hayley had the cash ready by the afternoon. She also offered a really good rate. Responsive & just what you need when getting ready for travel.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Travel Money NZ | Queensgate, Lower Hutt

Max from the Lower Hutt Branch is a superstar! He made the whole process a breeze, offered a great exchange rate compared to others but most of all, was respectful and provided amazing service with a smile.
Thanks😊

October 19, 2023
Unprompted review
Rated 2 out of 5 stars

Foreign exchange

I will use it as a learning experience as I shouldn't have exchanged so much NZ $ when my travelling mates had no trouble getting money out at international airports at lower cost. I was told I was getting a very good deal as we booked our flights through Flight Centre ? I do have to say the man I dealt with at Travel Money was very efficient.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

Closed for lunch

They closed for lunch so I went elsewhere. I won't use them again. Other currency exchange companies were open and happy to do business.

July 17, 2023
Unprompted review

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