Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... See more
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An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... See more
The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... See more
A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... See more
Company details
Information provided by various external sources
At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
Contact info
124 Vincent Street, 1010, Auckland, New Zealand
- feedback@travelmoney.co.nz
- travelmoney.co.nz
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Guy is cool
Guy is cool. Was super helpful. Thanks Victor very much appreciatee
Made exchange with Victor at the…
Made exchange with Victor at the Manukau mall. A lovely experience. He was very warm and courteous
Courhey was a very nice girl
Courhey was a very nice girl, very friendly and help full. You are blessed to have a girl like Courhey.
All the best and thank you for your services much appreciated
Very misleading as they advertise no…
Very misleading as they advertise no fees yet mark up there exchange rate without saying and it ends up costing so much more than the normal exchange rate. About 10x more than Banks. Very disapointing
A friendly and helpful service person
I went to another agency at St Luke’s. They didn’t have the currency I wanted and advised me to go to their Otahuhu branch. Fortunately I found Travel Money NZ. The woman who served me said “of course we have the currency you want”. While we waited for their safe to open, she engaged me in conversation and passed on useful tips about my destination. After giving me the money, she said, “Next time you’re at St Lukes, drop by and say hello.” I sure will.
Extortion!
I went in to change money to IDR for a trip to Bali. The exchange rate offered was absolute extortion. I will not return!
Exceptional service - Northlands Branch
Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them could help me. A friend recommended I contact Flight Centre Northlands, and I’m not sorry. I rang in the morning & Hayley had the cash ready by the afternoon. She also offered a really good rate. Responsive & just what you need when getting ready for travel.
Had a great experience
Had a great experience! Was served by Evelyn, who was very helpful and personable. Much appreciated!
Travel Money NZ | Queensgate, Lower Hutt
Max from the Lower Hutt Branch is a superstar! He made the whole process a breeze, offered a great exchange rate compared to others but most of all, was respectful and provided amazing service with a smile.
Thanks😊
Exchange rate was dreadful
Exchange rate was dreadful. I changed $950 Aus and got less than $950 NZ. Your fees are way too high.
A travel debit card has much better rate and better security.
Foreign exchange
I will use it as a learning experience as I shouldn't have exchanged so much NZ $ when my travelling mates had no trouble getting money out at international airports at lower cost. I was told I was getting a very good deal as we booked our flights through Flight Centre ? I do have to say the man I dealt with at Travel Money was very efficient.
Nice friendly helpful service
Nice friendly helpful service . Made easy by great customer service 😊
Good service but very uncompetitive rates
The service was very quick but the rates were terrible. I should have checked before I pay my money what the actual rate was versus what good market rates would be. Will not be going back.
Very friendly staff who were efficient…
Very friendly staff who were efficient and professional and seemed genuinely interested in us.
Closed for lunch
They closed for lunch so I went elsewhere. I won't use them again. Other currency exchange companies were open and happy to do business.
Very good rate and very friendly…
Very good rate and very friendly customer service
Service and staff were absolutely fine
Service and staff were absolutely fine. Thanks
Thanks Travel Money Dunedin
Good service and the staff member knew about the band we were off to see!
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