Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... See more
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An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... See more
The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... See more
A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... See more
Company details
Information provided by various external sources
At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
Contact info
124 Vincent Street, 1010, Auckland, New Zealand
- feedback@travelmoney.co.nz
- travelmoney.co.nz
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very easyto transfermoney and friendly …
Very easyto transfermoney and friendly staff
March 13, 2020
Unprompted review
Very helpful and very easy to talk to
March 13, 2020
Unprompted review
Very pleasant counter staff and not…
Very pleasant counter staff and not stressed when a long queue formed.
March 13, 2020
Unprompted review
Great customer service.
March 13, 2020
Unprompted review
Very good and the man was very friendly
March 13, 2020
Unprompted review
Staff are super lovely and their rate…
Staff are super lovely and their rate is the best
March 13, 2020
Unprompted review
Very kind and understanding
Very kind and understanding, helped me sort everything out easily and I didn't meet anything specific from home so great service
March 13, 2020
Unprompted review
Excellent service
March 13, 2020
Unprompted review
Botany shop..quick friendly service
Botany shop..quick friendly service. Great rates
March 13, 2020
Unprompted review
Rebbeca (think that was her name) was…
Rebbeca (think that was her name) was very efficient and helpful very happy with her service thank you!
March 13, 2020
Unprompted review
Friendly helpful staff
Friendly helpful staff. They also alerted me to the type of adapter I needed for Bangkok (different to the UK) and they sell adapters; a bonus.
March 13, 2020
Unprompted review
I think I was very overcharged.
March 13, 2020
Unprompted review
Reply from Travel Money NZ
Hello,
Thanks for reaching out! Remember we offer a Best Price Guarantee, if you find a better rate at a NZ competitor you can bring the quote or ad in store and we'll guarantee to beat it. If you believe there was an error with the rate you paid, could you please send further details through to feedback@travelmoney.co.nz so we can look into this.
Thanks,
Ziah
Very helpful and pleasant to deal with…
Very helpful and pleasant to deal with thankyou
March 13, 2020
Unprompted review
Very efficient and pleasant person.
Very efficient and pleasant person.
Thank you
March 13, 2020
Unprompted review
helpful and professional
Very helpful and very professional and so quick. Wish I had known about them before I ordered other money from my bank. Won’t get to use it for a while now as covid-19 has meant my tour is cancelled.
March 13, 2020
Unprompted review
The lady that served me was friendly…
The lady that served me was friendly helpful and very efficent
March 13, 2020
Unprompted review
So easy and fast
So easy and fast! The tellers are so helpful too!
Yu guys are the best!
March 13, 2020
Unprompted review
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