Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... See more
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An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... See more
The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... See more
A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... See more
Company details
Information provided by various external sources
At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
Contact info
124 Vincent Street, 1010, Auckland, New Zealand
- feedback@travelmoney.co.nz
- travelmoney.co.nz
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service and fast
February 24, 2020
Unprompted review
Lots of currencies but watch the exchange rates and the price matching claim
The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price match unless you are actually going to do so. Giving an explanation about not charging fees to change currencies as justification for not price matching is not sufficient. So you need to either lose the price matching claim or price match without any fees.
February 24, 2020
Unprompted review
Very helpful
February 24, 2020
Unprompted review
Great service
February 24, 2020
Unprompted review
Staff Member lovely and efficient
Staff Member lovely and efficient. Nice, easy process.
February 24, 2020
Unprompted review
beat another quote i was given
beat another quote i was given. great service
February 24, 2020
Unprompted review
I just think they are great to deal with
February 24, 2020
Unprompted review
I was completely lost as to what I…
I was completely lost as to what I needed to do, the lovely gentleman who served me gave me fantastic advice and put me at ease. Such a easy process and excellent service.
February 24, 2020
Unprompted review
Super friendly and very knowledgeable…
Super friendly and very knowledgeable staff. Perfect transaction.
February 24, 2020
Unprompted review
Lovely service and lady was very…
Lovely service and lady was very knowledgeable.
February 24, 2020
Unprompted review
Great friendly fast service
February 24, 2020
Unprompted review
Quick efficient and very courteous and…
Quick efficient and very courteous and helpful staff A pleasure to deal with
February 24, 2020
Unprompted review
Very flexible and understanding!
February 24, 2020
Unprompted review
Very friendly staff and great rates
February 24, 2020
Unprompted review
Very nice CSR in Northlands Mall…
Very nice CSR in Northlands Mall counter. Smiling face and quick service. Good staffs are branding and more powerful than million dollars marketing tools.
February 24, 2020
Unprompted review
good customer service and very helpful…
good customer service and very helpful and friendly. i always go there
February 24, 2020
Unprompted review
excellent service
The young lady was very helpful and had the ability to carry out the request for my exchange from $ to £ in an instant. She has ofered to hold some £50 notes for me on my return to Tauranga Crossing branch in 2 weeks to exchange a load of 20's to £50 pounds notes for my future trip .
February 24, 2020
Unprompted review
Good and quick service
February 24, 2020
Unprompted review
The staff were very helpful & polite.
The staff were very helpful & polite.
We went to The Crossing at the Lakes in Tauranga
February 24, 2020
Unprompted review
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