I made a travel insurance claim for the first time with Travel Protect after losing my Garmin Watch while surfing. The claim was made through their partner Robin Assist and after providing the receipt... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Travel Protect, a fresh and innovative travel insurance brand tailored for young and adventurous Aussie travellers! Our aim is to offer affordable and comprehensive coverage that provides peace of mind as you explore the world. We understand the passions and priorities of today's youth, and we've created insurance policies that cater to your unique needs without breaking the bank. Travel Protect focuses on providing coverage for a wide range of activities and situations, from active sports to unexpected medical emergencies. Our flexible plans and user-friendly online platform allow you to customise your coverage to suit your individual requirements, helping ensure you're well-protected throughout your journey. In addition to great value and comprehensive coverage, we pride ourselves on exceptional customer service. Our dedicated team of travel insurance experts is always just a click away, ready to assist you with any questions or concerns.
Contact info
Adelaide Street, 4000, Brisbane, Australia
- hello@travelprotect.au
- travelprotect.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to organise with great pricing
Great price
It was very easy. Covered us for everything we need and it was a great price
Price was good and application straight…
Price was good and application straight forward
Peace of mind on our holiday
Just returned from a month travelling the UK. Luckily we didn't have any issues but we're happy we had good cover at a good price if we had any problems arise.
Reasonably priced travel insurance with cruise cover
We didn't get to make any claims, however, were happy with the price, policy limits, and coverage including cruise cover for our family.
The online purchase process was fine
The online purchase process was fine, although there was no opportunity to vary the claimable limit of $8,000 against Rental Vehicles when I would have preferred a $10,000 limit.
No experience with making a claim.
Easy to understand the terms
Easy to understand the terms, followed up with an email.
Easy to organise and great customer…
Easy to organise and great customer service when taking out my cover
It was easy to apply and seems good…
It was easy to apply and seems good value for money
Whilst we did not need to make an…
Whilst we did not need to make an insurance claim, the cost for a group of seven was very good and the additional insurance for motor bike use was minimal. Overall we were very happy with the insurance cover.
Easy read of cover
Great price and inclusions!
The right cover for the right price:)
Your offer of travel insurance was at the level I needed, just for local cancellations, and it didn't include unnecessary cover.
Purchasing the cover was easy as well, thank you.
Easy functionality
Easy functionality. Excellent price. A few changes were fascilitated post haste without a hitch. Good experience so far.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








