Travelteer Reviews 

760
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe their time as an amazing and unforgettable experience, often highlighting the life-changing impact of their journeys. The staff and coordinators are frequently praised for being incredibly helpful, supportive, and friendly throughout, ensuring a seamless and well-organized experience for participants. Reviewers appreciated the variety of opportunities and activities, allowing them to explore beautiful locations and engage in meaningful projects. Many also emphasized making new friends and forming lasting connections, leading to deep satisfaction and strong recommendations from participants.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

User experience

Users describe overwhelmingly positive interactions with their overall experience, frequently calling it... See more

Holidays

Reviewers mention positive feedback about holidays, with many describing their trips as incredible, amazing,... See more

Service

People report positive experiences with service, often highlighting the excellent organization and support... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with their stays in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An amazing 2 months in Sri Lanka! The tour was organised so well! It is an amazing experience that was carried out spectacularly by Narlin and Livvy! Thank you to both of you!! For the rest of... See more

Rated 5 out of 5 stars

I joined Travelteer for a charity challenge and had the opportunity to explore the beautiful country of Sri Lanka. From start to finish, the team—both in the UK and on the ground in Sri Lanka—were ab... See more

Rated 5 out of 5 stars

I had a really good 4 weeks in Sri Lanka with Travelteer. I would say on the sports development program there was a good balance between sports and ground renovation which helped the community and... See more

Rated 5 out of 5 stars

All round great experience. Think the volunteering is better in big groups where possible. Sean and Ming were brilliant coordinators, always going out their way to look out for others. Naresh was also... See more


Company details

  1. Volunteer Organization
  2. Tour Operator

Written by the company

Offering non-profit #volunteering to UK #students with an opportunity to explore and make a difference in #SriLanka #Nepal #Morocco #Vietnam #Instagram @travelteer_uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

760 reviews

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Replied to 60% of negative reviews

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4.8

All reviews

(760)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the best experience

All of the small details were perfect, things like coming back to camp and having the tents already set up for us was a big hit! Jamal was such a lovely guide and took the time to get to know us all individually which made it all the more personal. The food was amazing and as someone who was concerned with intolerances I was really well looked after! Also everywhere that we stayed felt really safe and friendly. It was really nice to be able to stop off on our journey too when traveling to the desert and everyone's wishes and needs were taken into account, it also made the journey feel a lot shorter by experiencing new things such as visiting the pottery place ect... and each were really intresting and fun. I had the best experience and cannot recommend Travelteer highly enough!! Thank you for making the adventure so magical!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Everything about this tip was organised…

Everything about this tip was organised perfectly from pick up at the airport to drop off! The food was the most surprising, being amazing every meal! Jamal and the team were all extremely knowledgeable and made you feel 100% safe every step of the way! The hotels were great and clean, the camp was alway set up and laid out perfectly. I woukd highly recommend!! And thank you!!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Truly the most memorable & fulfilling…

Truly the most memorable & fulfilling experience of a lifetime. Doing the trek for the Rosie May Foundation with a group of amazing women, is an experience I’ll treasure for the rest of my life! The whole trip was so thought out from start to finish.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic trip

Fantastic trip, everything was organised extremely well and went smoothly. All round a wonderful experience which couldn’t have been achieved without the amazing Jamal!!! We trekked for 5 days in the Sahara, he kept us safe, happy and made us laugh. His knowledge of the area and his desert skills were outstanding. His team the cook and the camel men were helpful, friendly and the food was delicious.
From the food, the tents being ready for us, the camels, the bread making and the experience I cannot recommend this highly enough.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Trek, Superb Operator

The trek was incredibly well organised from the pre-departure detail through to the last meal.
The company obviously know the area very well and as a result we had an incredible (and safe) experience

October 4, 2025
Unprompted review
Rated 4 out of 5 stars

My summer in Sri Lanka working with turtle for volunteering

I absolutely enjoyed my experience in Sri Lanka working with the turtles but for me there were a few things that could have made that cherry on top.
For example
If the actual work was smoother becuase when I first arrived we were waiting arpund to know what we were doing for about half an hour and we only had like an hour and a half to actually do things so it kinda felt like we were wasting time.
The next thing was people choosing air con rooms or fan rooms as when I was in an air con room I was absolutely freezing as I was directly under neath the AC and had to wear a jumper every night to sleep and I shouldn’t have to do that when in a hot country.
So there were a few arguments about that so in future I think they should move the beds around a bit so no one has to be in that situation as I got ill from it in my first /second week.
Other than that the food was amazing the accom facilities were fantastic and there are lots of amazing people there as well.

June 7, 2025
Rated 5 out of 5 stars

Had an amazing experience volunteering…

Had an amazing experience volunteering abroad with Travelteer. It was rewarding and eye-opening & the team were so welcoming. The projects were meaningful and it’s nice to see that our fundraising is used on such impactful projects all year round. The UK office team were also really lovely on the phone and gave lots of advice for my trip as I was a bit nervous solo travelling for the first time. I would highly recommend anyone to volunteer with Travelteer!

June 15, 2025
Rated 5 out of 5 stars

A fantastic experience

I really enjoyed the activities and getting to work with new friends. I liked exploring Sri Lanka, its traditions, its cultures, the food, everyrhing. And I loved looking after the turtles.

March 17, 2025
Rated 5 out of 5 stars

A once in a lifetime experience

Our students summarised their experience with Travelteer as a once in a lifetime experience. They outstanding service and knowledge about the country, their people and their culture made our trip an outstanding one without a single complain. Even with some students with challenging allergies and eating issues, Travelteer managed them with professionalism and care. Our experience was so good that we are going again next summer! (this review was about our trip in August 2024)

July 30, 2025
Rated 5 out of 5 stars

Spent 2 weeks in Sri Lanka travelling…

Spent 2 weeks in Sri Lanka travelling with my wife. Fantastic organisation! As we were there during the low season it meant that we got to see a wide range of projects. Ruchi and the team are incredible. Very knowledgable at the projects and always felt safe when being transported by Nalin & other drivers. Incredible two weeks!

May 12, 2025
Rated 5 out of 5 stars

Had the most amazing time in Nepal with…

Had the most amazing time in Nepal with Travelteer! The people were incredible — both the locals and the other volunteers. The Travelteer staff were awesome, super friendly, and always there to help. Everything was really well organised but still had a relaxed vibe. It honestly felt like we made a real impact while having such a good time exploring and experiencing the culture. Would 100% recommend to anyone thinking about volunteering abroad!

December 13, 2024
Rated 5 out of 5 stars

Was amazing!

Was amazing!

A real big thanks to Travelteer for organising my trip. The in country team (big shout out to Elyse and Ben) are fantastic and helped me settle in. The UK team are great as well (thank you for dealing with all my phone calls and answering my questions hahahahaha).

Highly recommend. The volunteering with turtles is something I won’t ever forget.

July 6, 2025
Rated 5 out of 5 stars

Had the best time on the Marine &…

Had the best time on the Marine & Wildlife programme in Sri Lanka! Got stuck into turtle hatchery work, beach cleans and loads of hands-on conservation. Felt like we were actually making a difference and the team were awesome. 100% recommend!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Opportunity to explore and learn

Very well organised, felt safe and supported at all times.
The activities kept me busy all week, plenty to do, it was a once in a lifetime experience .
My interactions with different cultures and habits really opened my mind, everyone was so friendly.
The marine and wildlife made it an unforgettable experience .
I would definitely recommend and would certainly go again

October 6, 2025
Rated 5 out of 5 stars

Sri Lanka was unreal

Sri Lanka was unreal! I joined the sports coaching programme with a few mates and it was honestly one of the best experiences I’ve had. The kids were so enthusiastic and really got stuck into every session. Travelteer made everything smooth from start to finish, and the staff were top-class. We spent our days coaching, exploring local spots, and chilling by the beach — perfect mix of doing something meaningful and having a laugh. Can’t recommend it enough!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

The greatest experience

I recently went to Sri Lanka with travelteer and had the best experience. It was a great opportunity to see the culture of Sri Lanka whilst making a difference. The volunteering is a good chance to help others but also gain experience and learn many new skills. The staff were all so great, Sean and Lucy were amazing and made us feel so comfortable. It overall was so fun, educational and a great chance to make new friends. Would definitely recommend.

September 1, 2025
Rated 5 out of 5 stars

Travelteer-Marine and Wildlife

I was there for a month really enjoyed the marine and wildlife programme. It could be abit disorganised at points. Not much variation just repeated the same stuff.
Staff were all really nice and welcoming.
I enjoyed cleaning the turtles, tanks and help medicate the turtles.

September 25, 2025
Rated 4 out of 5 stars

Great experience and opportunities

My overall experience with travelteer was great! Had an amazing time and met some great people. Dilanka and Lucy were very helpful with coordinating the English programme. The only thing I felt needed improving was the organisation of the whole experience. There were times when I felt it could use more structure, as well as including a wider variety of activities and food. However generally I had the best time and the weekend activities were super good and fun

September 11, 2025
Rated 2 out of 5 stars

I highly don't recommend. Where is the volunteering money going?

Overall, the trip was very disorganised, and the volunteering opportunities were very limited. Given that it was the first time round that the Morocco trip was launched, maybe this was the reasoning behind why things were not very organised, however, for the amount of money every volunteer paid to the organisation [and other bits of the experience, such as fundraising] which was well over £1000, it did not seem like our money was being used in the village where we were volunteering - we spent many [scorching hot] mornings in a field, and many summer school classes went by without even as little as writing paper. The accommodation was also not suitable, and not as advertised. If it weren't for the volunteers that resided with me for several weeks, I probably would have returned earlier than expected. Very disorganised scheme that is being offered to people under the guise of actual help, seems to not actually be doing any good for the locals, and it's very strange how, despite every volunteer paying more than £1000 to the company, there was nothing to show for it whilst there.

August 21, 2025
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Reply from Travelteer

We’re sorry to hear that your experience didn’t meet your expectations. At Travelteer, we’ve been working with communities in Morocco for the past four years, and this summer marked our second year operating in Happy Valley.

We regret that you felt there was disorganisation during your time in-country. Please know that we take this feedback seriously and would appreciate the opportunity to speak with you directly to better understand the specific concerns, so we can make improvements moving forward.

As part of our programme, volunteers are asked to fundraise £75 per week of volunteering. These funds directly support the Atlas Outreach Programme and the impactful projects we deliver through it. This summer alone, we:
• Installed heating systems in four classrooms
• Built a toilet block in a primary school
• Repaved two school playgrounds and a football pitch
• Ran a summer school for two villages
• Supported local farming initiatives

In Happy Valley, we provide accommodation for volunteers in three local gîtes within the villages. We make every effort to ensure volunteers are well-informed about their living arrangements before departure, and we work closely with gîte owners and staff to maintain high standards of comfort and suitability. We're sorry to hear that this didn’t meet your expectations. If you’d be open to discussing the specific aspects that were not up to standard, we’d be grateful for your feedback.

We’re pleased to hear that your fellow Travelteer volunteers were a source of support during your stay. Our team aims to foster a warm, welcoming environment, and we're glad that this helped you during your time in the Atlas Mountains.

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