The stuff was very helpful. The quality of the network and prices verses GB is good as well. I experienced in bad weather in some areas low quality of connection and specially when we leave touristi... See more
Company replied
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See what reviewers are saying
Everything was great except for two things: 1. I prefer if you request the CVC code for each purchase not only once when I attach a card. The current variant is not secure since you don't provide tw... See more
Extremely user friendly experience. Train passes through some of the scenic landscapes of the Georgia. We travel at upper and lower deck of economy class, seats were comfortable. There is a bar... See more
Thank you for your service first of all, it makes my trips very comfortable. I often use Georgian Bus service and I give 5 stars every time I use. No problem about ticket changing process. Very... See more
Company details
Written by the company
Official Tickets Of Georgian Railway On TRE.GE you can buy JSC Georgian Railways official train tickets in the most convenient and fast way. Easily choose your seat location, direction and enjoy online and call centre service.
Contact info
5, Petre Kavtaradze St, 0186, Tbilisi, Georgia
- +995322420405
- support@tre.ge
- tre.ge
4.3
Excellent
420 reviews
Replied to 57% of negative reviews
Typically replies within 1 week
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People also looked at
Great experience
Great experience, timing was exact and coaches are very hygienic and comfortable.
January 31, 2025
Bring food and Coffee with You.
I booked First/Business class. This train from Tbilisi to Batumi serves its purpose. Journey time is around five and a half hours. It is not a BULLET TRAIN. However, whatever class you're seated in. I would suggest that Tea/Coffee and Sandwiches (which is BASIC on a long journey) need to be made available to all passengers and an upgrade/renovation is needed for the interior seats. Also the drier in the toilets wasn't working. Therefore, as is the case in Georgia. No regular maintenance is carried out. I have been on better trains in Africa compared to this. As said, this train serves its purpose but the First/Business class, IT IS NOT!
January 31, 2025
Easy and user friendly app
February 2, 2025
I really liked everything
I really liked everything, the interface and the service are great. Thank you!
January 29, 2025
There not the possibility to buy a hot…
There not the possibility to buy a hot coffee or tea, even in first class. The only you can is to upgrade for a business class. So a 5 and half hour trip to batumi you should spend a very expensive upgrade only to have hot coffee. Simply ridiculous.
January 16, 2025
Could be better.
Unfriendly conductor.
Toilet cleanliness should be better.
And worst of all letting badly behaved children run through the aisle non stop from Batumi to Tbilisi.
January 12, 2025
prices are expensive
prices are expensive, they charge for eveyrthing, there are many other train ticket providers on the market way more cheape, search them before to buy here. NOT RECOMENDED!!!!!
January 5, 2025
Unprompted review
Nice and sweet
The reservation thought the website was straight-forward and easygoing with all the instructions well detailed and in English option. However, we think that National Government should invest more money in reinforcing the frequency of the trains (currently there is only one train daily from Tbilisi to Kutaisi) and its speed (It takes 6h, hello? Is this 2025?) to promote the use of public transport and make the journey for Georgians smoother. If you are traveling in Georgia, we recommend you to get this train as the views are astonishing. Matloba 🫶🏼.
January 3, 2025
I had to wait for 40 minutes more till…
I had to wait for 40 minutes more till the bus started to go.
No wi-fi.
December 31, 2024
Fast and easy
January 3, 2025
good service
December 17, 2024
Right on schedule
Right on schedule departure & arrival, comfortable and nice spaces, friendly staff.
Rails and sleepers need to be partly changed)
December 6, 2024
They made it easy to find and buy the…
They made it easy to find and buy the right ticket
November 26, 2024
staff didnt let me in the train bc i…
staff didnt let me in the train bc i had forgotten my ID home even tho i had the ticket and ID picture. They literally made me pay TWICE AS MUCH on the train bro i payed 68GEL (+ my own ticket) for just one way to batumi :). ფუ
November 26, 2024
Unprompted review
Reply from TRE.GE
Hello.
I believe we already replied to your feedback.
Firstly, we sincerely apologize for any inconvenience caused. We are truly sorry to hear about your experience.
TRE.GE is official reseller of Georgian Railway tickets and our responsibility is providing a smooth and comfortable ticket purchasing process, which we are confident has been successfully delivered to you as well as to all our customers.
However, please note that passenger procedures, including entry requirements, are managed solely by Georgian Railway. According to their legal procedures, passengers must present a valid ID or passport to Georgian Railway staff before boarding the train.
Thank you for your understanding, and please let us know if there's anything else we can assist you with.
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