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TreasureBox Reviews 

13,868
•
TrustScore 4.5 out of 5

4.3

Furniture Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,001 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, sturdiness, and appealing design, often finding them to be excellent value for money. Many people also highlight the fast and efficient delivery service, with items often arriving quickly, sometimes even ahead of schedule. Reviewers appreciate the smooth online ordering process and the excellent communication from the company regarding their purchases, making the overall experience positive and straightforward. However, some customers also noted a lack of communication regarding order updates and tracking information, leading to uncertainty about delivery times. A few other people also felt that there were occasional issues with delivery handling, such as packages being left unattended or experiencing delays and even non-delivery in some cases. Additionally, some reviewers mentioned difficulties with product assembly or instances where items arrived with minor damage or did not fully match their online description.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and stylish design... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the look and durability of products,... See more

Order

Reviewers mention ambiguous feedback about order, with many finding the online ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

Dispatch was super fast however i didn’t receive any tracking updates. No emails to advise my order was on the way or had been delivered. Happy with the speed of delivery (2 days) but next time would... See more

Rated 4 out of 5 stars

We are happy with the electric recliners, they're very comfortable and quiet 😁. We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So... See more

Rated 4 out of 5 stars

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,868)

3,009 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast service but coms lacking

Said in the email I would get notification of when it would be shipped but recieved nothing at all then all of a sudden it turns up. It also has damage on the outside of the box. I was at home at the time of delivery and they did not ring or knock on the door

July 30, 2026
Rated 5 out of 5 stars

Delivery was almost instant

Delivery was almost instant. This is a very heavy item and we needed to unpack boxes and carry in sheet by sheet. Also v we ry difficult to assemble, so far we have taken 2 days and not finished. I would say allow min of 3 days. Very happy with quality

July 22, 2026
Rated 3 out of 5 stars

Lack of communication.....

Lack of communication not advising of late arrival stock. Once I upgraded to get on time they advised would be sent that day however was not.
The chat online was not to helpful and then Noone answered phones,
Hopefully the products are ok

July 28, 2026
Rated 2 out of 5 stars

There was no communication as to the…

There was no communication as to the delivery date and time, I had even downloaded an app to track this. I then had to email to check in on my order just to find out I had pre-ordered and they will get back to me on delivery dates etc. If I had known I would have opted for something that will be delivered on time or earlier.

July 29, 2026

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