TreasureBox Reviews 

13,712
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company's excellent products, highlighting their high quality, sturdiness, and good design. Reviewers consistently commend the fast and efficient delivery service, often expressing surprise at its speed, and find the online ordering process easy and straightforward, supported by excellent customer service. However, some customers noted issues with incomplete orders, such as missing items or parts. A few also reported products arriving with minor damage or quality issues like dents or rust. Conversely, some people mentioned inconsistent delivery, experiencing delays, lack of updates, or unattended packages.

What people talk about most

Product

Customers generally express satisfaction with the products, highlighting their good quality, design, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Reviewers highlight positive aspects of quality, noting that products often exceed expectations for their... See more

Order

Users describe ambiguous interactions with order, with many customers finding the online ordering process... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Extremely easy to assemble. Individually packaged fasteners to easily identify where they go. Predrilled holes exactly in correct place. Too much polystyrene packaging used. Hard to dispose of. No... See more

Rated 4 out of 5 stars

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.... See more

Rated 4 out of 5 stars

A few hours to put together but no problems. Only downside was the instructions could have been a bit clearer in some areas but other than that it looks exactly as shown and is good value for money.... See more

Rated 4 out of 5 stars

The shop was very busy and no customer service agents were avaliable. I tried all the mattresses and found one I liked and ordered the mattress and seperate base online. Easy online ordering, good com... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(13,712)

2,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was super quick and efficient

Service was super quick and efficient. Impressed with the goods delivered. Only criticism was the courier company didn’t inform me when the goods were going to be delivered. I checked on the Tuesday morning at 9.30 am and according to the web site the goods were not get with the courier but were delivered an hour later while I was out. Luckily still there when I got home.

July 3, 2026
Rated 5 out of 5 stars

Awesome experience

Awesome experience, delivery was super fast I didn’t expect that. Customer Service call centre was amazing as well! Kiwi person and really friendly and polite..
The products are great and good quality and design and assemble really well. For me the delivery and customer service will make me a repeat customer.

July 6, 2026
Rated 5 out of 5 stars

Excellent Product

Delivery was very fast. The bed i bought was everything the pictures indicate, which is rare nowadays. I would definitely recommend them to family and friends.

July 8, 2026
Rated 4 out of 5 stars

Good price and product, slight damage from bumpy ride

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.

Some pieces were a bit dented. A thinner part of the frame was a bit bent, and some of the veneer had started to peel off due to a dent. It looked like damage that happened during delivery, the postpeople had left the package out in the rain as well which would've been much worse if the sellers hadn't packaged correctly.

Maybe a bit of extra bubble wrap would keep pieces a bit safer.

However, for the price and convenience I am very pleased.

July 1, 2026

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