Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more
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Review summary
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Excellent product. Very solid and well finished. As other reviewers have pointed out, the instructions need a good wordsmith and there is a gap behind the drawers, but in my case that was welcome... See more
1st time ordering from TreasureBox and I have to say 5/5 from ordering online to delivery. Super easy and speedy and once I received my order instructions, we're clear, clean and easy to follow and wa... See more
The process for ordering was quick and efficient, delivery was 2 days after ordering, that was very impressive. It was so easy to put together, I could of done it on my own. Will definitely use Tr... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Home Improvement Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
4.3
Excellent
14K reviews
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Nice product
Great for our lounge, and the fact it turns into a bed saves buying a mattress and bed base. Slightly firm but chuck a mattress topper on it and it will get more comfy. Easy to put up just make sure no one sits on the arms. Other than that, its fine for me and my family.
August 24, 2026
Zero customer service
One of the items we purchased with many many pieces came with no instructions on how to put it together. I have replied to an email asking 'how did we do' twice with no reply. I have tried calling but the call doesn't go through, I have tried using the live chat platform with no response??
We now have a large expensive unit sitting in pieces with no answers. Not happy.
August 19, 2026
delivery was fast
delivery was fast, the table is really good with good adjustable feet to balance the table on old flooring, the colour is nice marble look to it.
it would be really helpful if the packing could be taken away after opening the package.
August 16, 2026
Delivery & product review
Quick delivery which was great, but we never received notification of when it was on it's way. We never received an email with an invoice or order summary, just an email saying my order had been received and being processed. Happy enough with the bed frame and mattress though the bed frame seems a little narrow and longer than the mattress. And because it's longer than the mattress the end slats are obvious because they are natural wood colour rather than white like the rest of the frame. But for the cost I am happy with what was received.
August 17, 2026
Will buy from again
Great purchase (solid armchair) just a little slow re communication at pick up - text message or email where to pick up, when item is ready etc. Otherwise happy customer
August 16, 2026
I liked all the photos on the website…
I liked all the photos on the website with measurements to make the right decision. We bought the Azure storage bed frame. Unfortunately, the feet on the bed that has been delivered are a dark colour instead a lite wood colour as in the photos, and what I was hoping for. It was easy enough for my husband to put together but he used an electric drill otherwise the small hand one provided would have taken ages. The comfort zone 7 zone prime mattress is comfortable. We also were not notified by treasure box or the courier when they were delivering and nobody home so they just left it outside. We are rural and they would not deliver rurally so I had it delivered to a family member in town, however when I was first ordering there was a rural delivery option fee on the delivery option and it let me select it and would of charged me for it even though it would have only been delivered to the depot, so that was a bit confusing and dishonest. Overall I liked the bed and price it was.
August 16, 2026
Fantastic Quality!!
We will definitely buy more Furniture from TreasureBox!
The order was processed fast and delivery was quick.
The drawers we purchased are very sturdy and great quality and also very easy to put together.
Highly Recommend this company.
August 16, 2026
Excellent
Quick delivery, item packed well and flat pack was easy enough to put together with all part labels intact. Exactly as described. We have bought a few items from here already and we are happy with our purchases.
August 15, 2026
Ordering online was simple and straight…
Ordering online was simple and straight forward. Very pleased with the product and simple to install.
August 14, 2026
Package arrived fast and the bed I…
Package arrived fast and the bed I ordered was great. No complaints
August 13, 2026
Early delivery and easy to assemble
August 15, 2026
Great Service
Quick delivery, regular updates and the item was exactly what my daughter wanted
August 18, 2026
Very disappointing experience
Very disappointing experience. I placed two orders (TBS59730 and TBS59750) for one king-size mattress, one queen-size mattress, a sofa, and a dining table with six chairs.
I only received the queen-size mattress on Thursday, 20 August 2026. I am still waiting for the king-size mattress, sofa, dining table, and chairs. Despite emailing TreasureBox, I have been unable to get any update regarding the remaining items.
The lack of communication and incomplete delivery are extremely unsatisfactory. I would appreciate an immediate update and confirmation of when the outstanding items will be delivered.
August 20, 2026
Very well organized
Very well organized, great pick up system. Also the products are really great quality for the price. I am so happy with the service and goods received. Will definitely be buying from them again in future.
August 22, 2026
Quick easy online order picked up like…
Quick easy online order picked up like and hour or so later.
Used product same day and was absolutely amazing thank you
August 21, 2026
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