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TreasureBox Reviews 

13,976
•
TrustScore 4.5 out of 5

4.3

Furniture Store
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Review summary

Created with AI, based on recent reviews

Evaluating 3,032 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their overall purchases and transactions. Customers frequently praise the fast delivery times, smooth online ordering process, and efficient shipping services that bring items safely right to their doors. People also appreciate the remarkably high quality, sturdiness, and stylish look of the furniture and other products they purchase. Some reviewers were not happy with the complete lack of tracking updates, poor communication, or missing delivery information regarding their packages. A few other people also felt that parts of their orders arrived incomplete, significantly delayed, or even damaged during transit.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the affordable prices and overall... See more

Delivery service

People report positive experiences with delivery_service, frequently highlighting the impressive speed and... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with sturdy builds and affordable... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Service

Clients share positive opinions on service, noting that it is prompt, efficient, and exceptionally helpful.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more

Rated 4 out of 5 stars

Amazing quick service, so easy to navigate, although there was no email for tracking package or anything, so wasn’t sure when it was arriving, however it did arrive quite quick! Lucky someone was home... See more

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

These took two of us three hours to put together. Impressed with the quality however a couple of parts were labeled incorrectly and a couple of errors on the instruction manual which had us having to... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,976)

2,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

We ordered a table

We ordered a table, table top arrived no legs, legs arrived after complaint they finally arrived NO BOLTS! someone is not double checking the packages before sending, now nearly 3 weeks later an still waiting for bolts to arrive to assemble table.
Not impressed at the moment.

August 11, 2026
Rated 3 out of 5 stars

The products are good - No customer service

The products are good, but your customer service is none existence. It took me 4 days to get a response. I tried phoning, emailing and chat box. why 4 days??
I finally got my order delivered. You have a big range of products to buy but please, please,please have someone pickup the phone or return an email or answer on chat box.

August 4, 2026
Rated 4 out of 5 stars

Communication …

I feel there needs to be better communication when emailing, a response would be nice.Other than that thank you for my product.

August 6, 2026

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