TreasureBox Reviews 

13,849
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,001 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, sturdiness, and appealing design, often finding them to be excellent value for money. Many people also highlight the fast and efficient delivery service, with items often arriving quickly, sometimes even ahead of schedule. Reviewers appreciate the smooth online ordering process and the excellent communication from the company regarding their purchases, making the overall experience positive and straightforward. However, some customers also noted a lack of communication regarding order updates and tracking information, leading to uncertainty about delivery times. A few other people also felt that there were occasional issues with delivery handling, such as packages being left unattended or experiencing delays and even non-delivery in some cases. Additionally, some reviewers mentioned difficulties with product assembly or instances where items arrived with minor damage or did not fully match their online description.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and stylish design... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the look and durability of products,... See more

Order

Reviewers mention ambiguous feedback about order, with many finding the online ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

Dispatch was super fast however i didn’t receive any tracking updates. No emails to advise my order was on the way or had been delivered. Happy with the speed of delivery (2 days) but next time would... See more

Rated 4 out of 5 stars

We are happy with the electric recliners, they're very comfortable and quiet 😁. We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So... See more

Rated 4 out of 5 stars

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,849)

2,982 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product is high quality


The product is high quality. I have been using the same brand for the past six years, and I was surprised to find that I can still order it. As my family is growing, I appreciate the consistency and reliability of this product. I am still very satisfied with itAlso, the delivery guy was awesome. He did a great job delivering my product and made the experience even better.

July 21, 2026
Rated 4 out of 5 stars

Really nice chair but smaller than photos.

Really nice chair but made to look much larger in the photos than it is. I should’ve got my tape measure out in hindsight. It’s a great rocking chair for my toddler, but on the smaller side for me. It also doesn’t have a great rock - I need to get a foot stool. Using your body weight alone to rock it isn’t really enough. But really happy with the fabric and how it looks

July 21, 2026
Rated 1 out of 5 stars

The product didn't meet my expectations at all

Generally I am happy with their products in past but this mattress is bought was advertised advertised firm and in reality not even close to firm. Its very soft and uncomfortable and the ad and description was very misleading. Total waste of money in this case.

July 21, 2026
Rated 5 out of 5 stars

every happy

every happy
Toughout Breeze Gazebo
Absolutely the best every,
This is my second one I have purchased
and its lasted well stay up all year round.
wind, snow.

July 14, 2026
Rated 1 out of 5 stars

Poor Service matches poor product

Great price, terrible quality.
Table arrived damaged underneath due to staples holding other peices. Missing a chair. Some had cracks. Emailed twice, messaged instagram page and still no reply.

July 11, 2026
Rated 5 out of 5 stars

Quick response

Quick response, tracking delivery time true & accurate, product true to its description...I was very happy with my new head board and the time frame it arrived in. Thank you

July 19, 2026
Rated 5 out of 5 stars

The sofa bed is brilliant

The sofa bed is brilliant! There is nowhere else I could have bought a sofa bed of that quality for that price. I must admit I was sceptical about buying online without even sitting on it. Lucky me, it is definitely a beautiful bargain, as is the coffee table I have subsequently bought.

July 24, 2026

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