TreasureBox Reviews 

13,720
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company's excellent products, highlighting their high quality, sturdiness, and good design. Reviewers consistently commend the fast and efficient delivery service, often expressing surprise at its speed, and find the online ordering process easy and straightforward, supported by excellent customer service. However, some customers noted issues with incomplete orders, such as missing items or parts. A few also reported products arriving with minor damage or quality issues like dents or rust. Conversely, some people mentioned inconsistent delivery, experiencing delays, lack of updates, or unattended packages.

What people talk about most

Product

Customers generally express satisfaction with the products, highlighting their good quality, design, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Reviewers highlight positive aspects of quality, noting that products often exceed expectations for their... See more

Order

Users describe ambiguous interactions with order, with many customers finding the online ordering process... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Extremely easy to assemble. Individually packaged fasteners to easily identify where they go. Predrilled holes exactly in correct place. Too much polystyrene packaging used. Hard to dispose of. No... See more

Rated 4 out of 5 stars

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.... See more

Rated 4 out of 5 stars

A few hours to put together but no problems. Only downside was the instructions could have been a bit clearer in some areas but other than that it looks exactly as shown and is good value for money.... See more

Rated 4 out of 5 stars

The shop was very busy and no customer service agents were avaliable. I tried all the mattresses and found one I liked and ordered the mattress and seperate base online. Easy online ordering, good com... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,720)

2,859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Quality matches the price

Quick delivery
Some of the pieces didn't fit together properly and the string holding the slats together broke before assembly but piece came together and suits the purpose fine (if you don't mind a bit of DIY). For the price not the end of the world

June 17, 2026
Rated 1 out of 5 stars

Disappointed in support service

The online purchasing from Treasurebox was a quick process BUT!! when you change your mind and process a cancellation of the order. There is No attention to communicate with the customer of the issue. No response from Customer Service until I addressed my disappointment with the company's attention and service.

June 16, 2026
Rated 5 out of 5 stars

Excellent Service and Fast Delivery

I recently purchased bedroom furniture from TreasureBox online and had a great experience. The delivery was prompt and the service throughout the process was excellent. Everything arrived as expected, and I am very happy with both the quality and the customer service. Highly recommended!

June 16, 2026
Rated 5 out of 5 stars

Great communication

Great communication, and furniture extremely well packaged and fast delivery. Although the furniture is not high quality, it's fit for purpose and extremely well priced.

June 13, 2026
Rated 4 out of 5 stars

Extremely easy to assemble.

Extremely easy to assemble.
Individually packaged fasteners to easily identify where they go.
Predrilled holes exactly in correct place.
Too much polystyrene packaging used. Hard to dispose of. No good for the environment either. Time to rethink using compressed paper.

June 19, 2026
Rated 5 out of 5 stars

Amazing experience

Amazing range of furniture at great prices! Very easy to navigate and purchase. Speedy delivery! Clear instructions and all the equipment needed to easily assemble the drawers. Chic looking drawers but safe and lightweight for kids room. Amazing experience all round.

June 11, 2026
Rated 5 out of 5 stars

No issues with the service

No issues with the service, item was ready to pick up, as described and very happy with the quality.
Did take quite awhile to put together but thats user skill issue!

June 21, 2026

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