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TreasureBox Reviews 

13,719
•
TrustScore 4.5 out of 5

4.3

Furniture Store
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Review summary

Created with AI, based on recent reviews

Looking at 2,952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company's excellent products, highlighting their high quality, sturdiness, and good design. Reviewers consistently commend the fast and efficient delivery service, often expressing surprise at its speed, and find the online ordering process easy and straightforward, supported by excellent customer service. However, some customers noted issues with incomplete orders, such as missing items or parts. A few also reported products arriving with minor damage or quality issues like dents or rust. Conversely, some people mentioned inconsistent delivery, experiencing delays, lack of updates, or unattended packages.

What people talk about most

Product

Customers generally express satisfaction with the products, highlighting their good quality, design, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Reviewers highlight positive aspects of quality, noting that products often exceed expectations for their... See more

Order

Users describe ambiguous interactions with order, with many customers finding the online ordering process... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Extremely easy to assemble. Individually packaged fasteners to easily identify where they go. Predrilled holes exactly in correct place. Too much polystyrene packaging used. Hard to dispose of. No... See more

Rated 4 out of 5 stars

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.... See more

Rated 4 out of 5 stars

A few hours to put together but no problems. Only downside was the instructions could have been a bit clearer in some areas but other than that it looks exactly as shown and is good value for money.... See more

Rated 4 out of 5 stars

The shop was very busy and no customer service agents were avaliable. I tried all the mattresses and found one I liked and ordered the mattress and seperate base online. Easy online ordering, good com... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,719)

2,859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Impressed with the quality

The product arrived alittle late but delivered thoughtfully in my back yard. I am happy with the quality, it was well packaged and looks great.

June 14, 2026
Rated 2 out of 5 stars

Disappointing

Everything was pretty straight forward in terms of instructions, all parts accounted for.
However, two major things I found inconvenient and or low quality were the mirror unsticking from the board that attaches to the vanity (will insert or send photos) I’m unsure if this was an engineering error or just malpractice. Second thing; the roller panels needing to be screwed into the cabinet draws with NO predrilled holes. I was dumbfounded, unsure if I was oblivious to where on the drawer panels the holes would be, because of this, I need to drill my own holes for the roller panels to be attached. Not convenient at all. Last thing, which may not be directly Treasurebox’s fault; but I never received a delivery notification when my package was delivered. Had to go into the package delivery portal to when it would be arriving to find it had been delivered but I received no email, text or phone call. (I live in an apartment building and happened to be going to work when I saw the package in the lobby)

June 8, 2026
Rated 1 out of 5 stars

-Product wasn't labeled according to…

-Product wasn't labeled according to instructions.
-bedframe hinges weren't screwed onto frame correctly, thread was gone.
- very cheap wonky wooden frame, expected a little better quality for price.
Overall disappointing Product had to try make do with frame

June 24, 2026
Rated 3 out of 5 stars

Quality matches the price

Quick delivery
Some of the pieces didn't fit together properly and the string holding the slats together broke before assembly but piece came together and suits the purpose fine (if you don't mind a bit of DIY). For the price not the end of the world

June 17, 2026

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