TreasureBox Reviews 

13,712
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company's excellent products, highlighting their high quality, sturdiness, and good design. Reviewers consistently commend the fast and efficient delivery service, often expressing surprise at its speed, and find the online ordering process easy and straightforward, supported by excellent customer service. However, some customers noted issues with incomplete orders, such as missing items or parts. A few also reported products arriving with minor damage or quality issues like dents or rust. Conversely, some people mentioned inconsistent delivery, experiencing delays, lack of updates, or unattended packages.

What people talk about most

Product

Customers generally express satisfaction with the products, highlighting their good quality, design, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Reviewers highlight positive aspects of quality, noting that products often exceed expectations for their... See more

Order

Users describe ambiguous interactions with order, with many customers finding the online ordering process... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Extremely easy to assemble. Individually packaged fasteners to easily identify where they go. Predrilled holes exactly in correct place. Too much polystyrene packaging used. Hard to dispose of. No... See more

Rated 4 out of 5 stars

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.... See more

Rated 4 out of 5 stars

A few hours to put together but no problems. Only downside was the instructions could have been a bit clearer in some areas but other than that it looks exactly as shown and is good value for money.... See more

Rated 4 out of 5 stars

The shop was very busy and no customer service agents were avaliable. I tried all the mattresses and found one I liked and ordered the mattress and seperate base online. Easy online ordering, good com... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,712)

2,859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly so easy to build and also if…

Honestly so easy to build and also if you decide to do the "Pick up" option, they have a very easy and useful system in place to help retrieve your order.
Building my bed base was also super easy, took 2 hours but I am super happy with my order!!!!! I would definitely buy from them again as they are also very cheap and have deals on all the time!!!!!

July 4, 2026
Rated 5 out of 5 stars

Great quality, service and value...

Treasurebox has such a huge range and the quality it great. I was about to get a desk from Ikea, but this was a better price, and a better design for me. The computer desk came very well packaged, and the assembly was straight forward. The finished desk is very sturdy and I like the fact that the fittings are good quality making the overall product excellent value for money.

July 4, 2026
Rated 5 out of 5 stars

Purchased a trundler bed

Purchased a trundler bed, wardrobe and vanity desk for my babies bedroom. Am absolutely stoked with what we got. Excellent quality for a good price!! Easy to follow instructions, everything is numbered and easy to assemble. Fast delivery with FlyWay First time diy'er and will defs be purchasing from treasure box in the future!!!

July 3, 2026
Rated 3 out of 5 stars

Delayed delivery

Delayed delivery. The Screws clearly not tidy looking outside and spaced inside not recommended like basketball and other mens shoes because its to small. Other than that works well.

June 25, 2026
Rated 1 out of 5 stars

Do not purchase from this company!

Purchased a couch and at around the one year mark it literally fell apart. Discovered the base was made with particle board instead of wood. Tried to get them to repair or refund but they refused both and insisted I take store credit instead. Months of back and forth and they wouldn't abide by the Consumer Guarantees Act. DO NOT BUY FROM THIS COMPANY.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

My issue did not get resolved

My issue did not get resolved, A piece of the compartment for my order (a desk) was missing. I contacted customers service on Tuesday, and it's Saturday now. They told me they'll contact the parts team and get back to me. But I haven't receive any reply. I've submitted another enquiry on the website and no replies as well.

Till this day, my desk is still missing a piece of compartment. And it's a piece of wood that's used for supporting the whole thing. So practically, I got no desk even though I've paid for it.

June 30, 2026
Rated 5 out of 5 stars

Always 5 stars

Always happy with products and delivery time frames. Have ordered many items from Treasure Box and will continue to do so.

June 25, 2026

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