Treasurecat Reviews 622

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their products, with some orders taking over a month to be delivered. There were also concerns about the accuracy of product descriptions, particularly regarding the size and quantity of items received, which often differed from what was advertised. Some people also expressed dissatisfaction with the quality of certain products, describing them as poor material or lacking shape. Conversely, a small portion of people felt satisfied with their purchases, praising the quality of products like scrub cloths, slippers, and travel bags. These customers often highlighted the ease of the ordering process, good communication, and fast delivery for their specific orders.

What people talk about most

Product

Clients share positive opinions on product quality, often noting that items met or exceeded expectations and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the items... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the easy online ordering... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the ease and convenience of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very poor took over a month to get product delivered but they take payment instantly when you attempt to track order my computer advises me that the website is malicious

Rated 3 out of 5 stars

They have an AMAZING amount of scrub kitchen cloths! Price ranges: their collection is unbeatable. Their 100% refund policy is fantastic.

Rated 3 out of 5 stars

I really like my super soft home slippers. I am very 100% satisfied by my experience with this company. They quickly provide answers to my many questions. Good job! Will buy again later!

Rated 3 out of 5 stars

These durable kitchen scrub cloth a great products that are an important part of our design. The representatives are also very easy to work with. Great communication skills and responsive to questions... See more


2.4

Poor

TrustScore 2.5 out of 5

622 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Definitely a company to avoid

Definitely a company to avoid - I should have read the real reviews as I’m not convinced those shown are genuine- the dresses I ordered were like rags- no shape and poor material and definitely not a uniform size. I complained to Amber - she eventually agreed to a partial refund in June, promising a 3 day refund - I’m still waiting a month later- save your money and definitely do not buy from Treasurecat

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Placed order, paid, got delivery email, but nothing materialised. Contacted customer service with no response. Tracking provided gave no info at all of any whereabouts of the parcel. Avoid!

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Treasurecat

As per all the reviews, placed the order via Instagram. Tracking email provided, but zero delivery. No response from customer services. Will be requesting a refund from my bank. Reporting the website and reporting to Instagram.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam…don’t buy from this company

Scam…don’t buy from this company. If I could give no stars I would. I paid for a night light back in November 2024 which was meant to be a Christmas present for our friends daughter. I have never received the item & my contact with customer service has had the response that my purchase is still on its way….& they have now stopped replying to me. Stay well clear as you will only lose your money.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. ABSOLUTE RUBBISH . Bought some pir activated lights. When they arrived several weeks late ( from China ) the quality was absolutely rubbish. Cheap Chinese rubbish, No PIR function as stated in adverts. DO NOT BUY ANYTHING FROM THIS COMPANY

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

My item was never received and the…

My item was never received and the customer service process to go through was utterly useless.
They have sent me an email saying it was signed for but won't provide any proof of this and just want me to investigate with Royal mail.
They takes ages to get back to you and their emails read as just automated bullshit

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

TERRIBLE COMPANY

please do not spend any money with them, they take it and no product will ever appear. Zero reply when you make contact.

November 30, 2024
Unprompted review

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