Treatlocal Reviews 

41
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Dreadful booked a Vit B 12 injection 2 days in advance completed my medical details Paid the fee. Turned up for appointment on Saturday and the appointed Chemist said "come Monday we don't do weeke... See more

Rated 1 out of 5 stars

A more accurate adjective needs adding to this company - TreatLocalBADLY Rushed to get my flu jab and upon arrival was told the jab was only available NEXT month. Boggles the mind as to why I w... See more

Rated 5 out of 5 stars

Treat local is a vital contact when travelling abroad with regards to covid tests etc. Quick response, excellent service all round. Definitely worth using if in any doubt re times to test so they are... See more

Rated 1 out of 5 stars

Absolutely useless, travel advisor had no idea at all. Gave yellow feever vaccination and said certificate would be emailed. 1 week of chasing later, no certificate, can't travel without it, nobody a... See more

Company details

  1. Travel Clinic

Written by the company

Treatlocal is a government-listed provider of Covid-19 tests. We provide Fit to Fly Antigen Tests and Covid recovery certificates. Please visit our website for details.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

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1.7

All reviews

(41)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome service!

Aside from starting 20 minutes late, the service was awesome! Very convenient and professional. was able to answer all of my questions. A correction on the report was needed and that was done promptly. Would and will definitely recommend the service!

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Haven’t used the service yet - but the customer service team are great. We’re able to clearly answer my questions and point me in the right direction. Will definitely be using them.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Such a great customer service

Such a great customer service, you can text them on whatsup which is so convenient. I was so impressed and also we received antigen certificate in less then 3 hours, it was so easy and quick. Will be using their service again.

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible Service

Treat Local is by far the quickest and most efficient way of obtaining the correct travel documents. I find them to be responsive and professional, the service is easy to use and nothing is too much trouble. I would 100% recommend to friends and family requiring the same service.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Very easy to do. I had trouble uploading my images so I used the chat and within minutes the problem was solved and I had my certificate. Superb

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Video supervision went well. Happy customer here.

Great service from Treatlocal. I purchased the USA Fit-to-Fly with a video supervision option. I was happy with their service where they answered my email enquiries quite quickly and out of hours as well! The video supervision was great, info was provided with the video link beforehand. The supervisor was professional, polite and patient with us. Certificate received within the hour, which was great. Happy customer here :)

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered Certificate of recovery to…

I ordered Certificate of recovery to travel to Spain ( Tenerife). I received my certificate in about 7 hours. Tried to check it in SpTH app but it showed that this certificate is not valid for traveling to Spain. Landed in Tenerife today and showed it to a lady at the health check and she said thank you and let me through straight away. No questions asked. Very quick.
I think it might be a problem that this certificate does not show country of issuing and that is something rather little but Spain does require it. So very easy to fix. Just an extra line on your certificate Treatlocal.
Generally recommended if you travel to Spain. Very happy customer.

May 31, 2022
Unprompted review
Treatlocal logo

Reply from Treatlocal

Many thanks for taking the time to leave a review. The certificate checker on SpTH app or website is for EU issued certificates hence it was not able to recognise it. Our address on the certificate also shows the country name "United Kingdom". This is sufficient and meets the requirements. We recommend that you have a print out of the recovery certificate when travelling or have a digital copy on your device.

Rated 5 out of 5 stars

Very fast service!

Booked myself and my son a covid recovery certificate. It’s the best price I’ve found. Filled in the form (super easy and straight forward) added my proof. Paid for the standard 12 hour service as were not going away for over a week. Sent it off at 10:15 and had the certificates in my email before 4pm! Very impressed. Fast and reliable service. Thank you.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Very fast fit to fly test service

I ordered a fit to fly antigen test, collected it near my house, and after doing the test, got the cerificate in minutes. I was in a hurry, flying next day, so I was very pleased with how fast and reliable they were.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Antigen result received within 3 hours

Test was sent 11am and results arrived at 13pm same day.
Check Your junk mail, in mine it was about 12th email in the junk, so at first I panicked I had not received it at all till Saturday morning when I check junk mail properly I seen it was way quicker then 12 hours response. I can recommend .

January 15, 2022
Unprompted review

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