A fantastic company/service. If you want to pry your significant other out of their asda/primark etc underwear this is definitely the place to start. Attractive designs that don't fall apart after 1 w... See more
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Treatly offer some of the best customer service I have ever experienced. The products are simply exceptional! I would recommend Treatly to absolutely anyone.
Company replied
I signed up to a 6 month subscription as loved the idea of a suprise for both me and my partner each month. I've now had 2 deliveries and while the items are nice they are more standard items t... See more
Company replied
The ladies running this, really do make it easy for us husband's/boyfriends to spoil our ladies with fantastic lingerie. Likes/dislikes/preferences are all taken into consideration and in the event y... See more
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Company details
Written by the company
Treatly (formerly The Goddess Project) lingerie subscriptions - luxury cup-sized underwear sets delivered every month. A range of designer brands, styles and colours. FREE UK delivery, luxury gift boxes, easy exchanges. The perfect gift for a wife or girlfriend, or a gorgeous treat to yourself!
Contact info
United Kingdom
- hello@treatly.uk
- treatly.uk
4.7
Excellent
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Best Service With Exceptional Products…
Treatly offer some of the best customer service I have ever experienced. The products are simply exceptional! I would recommend Treatly to absolutely anyone.
April 14, 2026
Unprompted review
Reply from Treatly
Hi Dean,
Thank you so much for your wonderful review and for taking the time to write it. We’re so pleased to hear you’ve had a great experience and that you’re enjoying the products. It’s exactly what we aim for with every box.
Thank you again for your support and review,
Team Treatly :)
I love this company
I love this company! I have ordered from them on and off for 8 years. They never disappoint. So friendly and helpful as well, which is an extra plus. Just signed up for another 6 months!
November 19, 2025
Unprompted review
Reply from Treatly
Thank you for your wonderful review I.R. We are so happy to have had you as a customer for 8 years and are thrilled that you have loved our lingerie subscriptions. Thank you so much for taking the time to write us a review- it makes our days! Best wishes, Team Treatly :) xx
What a wonderful service
A couple of years ago, my husband surprised me with this lovely subscription, and I absolutely loved it! Every set I received was wonderful, with great variety and quality. On the rare occasion that something didn’t fit or wasn’t quite right, it was replaced without any hassle — the customer service is absolutely brilliant.
I enjoyed it so much that my husband gifted me another subscription, and I’ve just received my final set from this second one. Once again, everything has been perfect, and I couldn’t be happier.
If my husband decides to surprise me with another subscription in the future, I certainly wouldn’t be against it — it’s such a treat to look forward to a new set every month. Thank you very much to the whole team for the fantastic products and service!
Kind regards,
Maria
August 27, 2025
Reply from Treatly
Hi Maria,
Hope you are well. We are so sorry we did not receive a notification of your review and completely missed this! I realise it's been ages but we just wanted to say thank you so much for taking the time to leave such a lovely review which means so much to us. Thank you again!!! Team Treatly xx
Great product and service
Great product and service - really responsive and understanding customer care
July 11, 2025
Unprompted review
Reply from Treatly
Hey Thomas, Thank you ever so much for taking the time to write a review of our lingerie subscriptions. We are so pleased that you guys have loved the products and service from our team. Thanks again and best wishes, Team Treatly :)
I signed up to a 6 month subscription…
I signed up to a 6 month subscription as loved the idea of a suprise for both me and my partner each month.
I've now had 2 deliveries and while the items are nice they are more standard items than the luxury items promised and both sets have arrived with a strong musty smell, which takes a couple of washes to remove, not what I was expecting for the price.
A positive is when you email the company as there is no option to change sizes requirements ect via your account on the website, the customer service team replied promptly and were efficient and friendly.
In my opinion is a great idea but overpriced for what you recieve, looking online I could have bought identical items for much less.
June 14, 2025
Unprompted review
Reply from Treatly
Hi Julie,
Thanks so much for your honest review and for giving Treatly a try - we really appreciate the feedback and your kind words about our customer service team.
We're so sorry to hear that the experience to date hasn’t quite met your expectations. We completely understand that you wanted something extra special and that's absolutely what we aim to deliver. Just to clarify on value...our subscription is designed to balance out over the full 6 months, with a variety of curated sets/nightwear including different brands, colours and styles and a promise of an average RRP of over £60 per month across the full term. You are on month 2 of 6 and the first two sets you received have just happened to be lower priced options which means more premium pieces are coming up and we really hope you’ll enjoy those.
Regarding the musty smell, that's absolutely not what we want anyone to experience. While it's rare, sometimes sets can absorb ambient scent in storage or during transit. We’ll look at our storage and packaging to see what happened with your items.
If you are ever not happy with anything you receive from us (for any reason) we'd love you to contact our customer service team to give us the chance to put it right or to return for an exchange/refund. We genuinely care about making our customers happy. Thank you again for the feedback and for giving us the opportunity to improve.
Best wishes,
Team Treatly
Bought a 6 month subscription, but just had to renew!
This is a faultless service from people that really care about what they do. The lingerie is exceptionally good quality (and I mean top end) and is always met with excitement when the beautifully presented box arrives.
I started with a 6 month subscription over Christmas cheekily to have a present that lasted well into summer, but what made this particularly awesome was that over time, we slowly rotated out her older clothes and ended up with a fresh new drawer of things that made her feel special everyday. What becomes evident quite quickly is how rubbish your underwear drawers look as new exciting things take their place.
Renewing was a simple as dropping an email and you can see in the portal all of the previous orders.
Everything is high customisable and contact is easy via the email... All responses I recieved are super helpful and go above and beyond.
I suspect like some other reviews that Ihave read is that i'll keep the subscription going until there is nothing left to get rid of!
Looking back, I have decided that this is more of a lifestyle choice... you 'could' get the occasional treat or you could decide that life is too short for rubbish underwear and feel special everyday.
July 11, 2024
Unprompted review
Reply from Treatly
Hi Keith, What a wonderful review! Thank you so much for taking the time and effort to do this- it means so much to all the team. We are so thrilled that you like our subscriptions as much as we love doing them. Thank you for being such wonderful customers and we hope to continue to impress for a long time to come. All the very best to you both, Team Treatly :)
Great subscription, great service, lovely product
My husband signed me up to the subscription and I thoroughly enjoyed receiving gorgeous underwear every month for 18 months. I always loved every set and have some great colours and styles from designers I wouldn’t have chosen in the past.
I ran out of space for the underwear in the end so paused my subscription. However, once I'm ready for something new, I will sign up again.
The service was great, and I regularly recommended the subscription to friends. I'd like to add that the quality of the product is superb and it all washes well.
July 20, 2024
Unprompted review
Reply from Treatly
Hey Megan, Thanks a million for your gorgeous review. It was such a pleasure having you as a customer and we hope you'll be back again if/when you need more lingerie in the future. All the very best and have a fantastic summer, Team Treatly xx
Great customer service
Great customer service, very helpful, very quick responses, special thank you to Laura :) really happy with lingerie set, beautiful colour, great quality and fit. Would definitely recommend
February 1, 2024
Unprompted review
Reply from Treatly
Hey Lisa, Thank you so much for your lovely review. We reallly appreciate you taking the time to do this and are so thrilled that you are so happy with everything. Huge thanks again, Team Treatly :)
They are truly a wonderful company to…
They are truly a wonderful company to deal with. Very attentive and helpful with questions.
I have brought the 6month subscription as a Xmas gift for my wife, and no doubt will be extended thereafter.
Well recommended
November 23, 2023
Unprompted review
Reply from Treatly
Hi Ryan, Thank you ever so much for taking the time to write such a great review of our lingerie gift subscription. We are always happy to help and answer any questions. We hope your wife loves the gifts and that you guys have a great Christmas, Best wishes, Team Treatly :)
Beautiful underwear and amazing customer service!
Not only are the products beautiful and amazing quality, the customer service is exemplary! They really go above and beyond. Many thanks and I'm sure I'll be ordering again in the future.
February 23, 2023
Unprompted review
Reply from Treatly
Thank you so so much Claire for your lovely review and taking the time to write it. We are so pleased that you enjoyed your lingerie subscription and our service. Getting reviews like this truly makes our days! We hope to see you again in the future. All the very best, Team Treatly xxx
Reply from Treatly
Hi Tim, thanks ever so much for leaving a wonderful review. We so appreciate it! Have a lovely day. Best wishes, Team Treatly :)
This is my second time purchasing the 3…
This is my second time purchasing the 3 month subscription as a gift, as it went down so well last year for valentines.
Well packaged and fast, reliable delivery each and every month
The lingre is spot on, they look the business. Brilliant quality too. After a year they are still in good condition, compared other "high end" sets that dont stand the test of time. True quality and value for money.
On top of the exceptional products they provide, treatly give you some extraordinary customer service, some of the best that i can rember. Their attention to detail, the ease of the process and the speed in which they handle questions and queries is outsatnding. Paticualr shout out to laura for the help received.
Treatly are a well run, organised and professional service that deliver high end goods at a fair price.
Highly recommended
January 27, 2023
Unprompted review
Reply from Treatly
Hi Lewis,
Aw what a fabulous review! Thank you so very much for taking the time out of your day to write such lovely words. You made our days! Laura says thank you and that it was a pleasure to help.
We are genuinely thrilled that you have both been so happy with the service and hope we can continue to impress.
Have a fantastic Valentine's day!
Best wishes, Team Treatly :)
Great service and always such beautiful lingerie sets
The gift that just keeps on giving. I am now on the 3rd 6-month subscription for my wife and that is all down to the fantastic customer service Treatly provide as well as the such beautiful lingerie sets they keep selecting. It's always such a pleasure to receive the surprise box each month.
December 11, 2022
Unprompted review
Reply from Treatly
Hi Rob, thanks for taking the time to write your lovely review and for being such great customers- we so appreciate it. We are so pleased that you guys have loved the lingerie sets and the service and hope we can continue to impress. Hope you have a fab Xmas, Best wishes, Team Treatly :)
Well worth it.
This is brilliant. Such a good idea. And such a great service. Started the subscription as a surprise and now my girlfriend looks forward to the boxes each month. Each one she has loved. And the customer service is fantastic.
November 15, 2022
Unprompted review
Reply from Treatly
Hi Jonny, Thank you so much for your kind words. We are thrilled that your girlfriend has loved all her lingerie and that you are happy with the service. Let us know if there is ever anything you think we can improve. Hope you guys have a fab Xmas and New Year! Best wishes, Team Treatly :)
Fantastic service
Fantastic service, great lingerie. My wife loved them! It has given her a new confidence in herself. Will definitely use Treatly again. Thank you Laura.
August 1, 2022
Unprompted review
Reply from Treatly
Hi Mike, Thank you so much for your kind words about our lingerie gift subscription. We are so pleased that your wife loved the gift and it has boosted her confidence - exactly what we're hoping for with this service! We look forward to welcoming you back in the future. Thanks again, Team Treatly :)
Beautiful lingerie
Beautiful lingerie. Great personal service, Laura is fantastic and will change anything if it’s not quite the right fit or will send an alternative. You can let her know your preferences and she will do her best to accommodate them! X
July 26, 2022
Unprompted review
Reply from Treatly
Hey Helen, Thank you so very much for taking the time out of your day to write us such a great review. We are thrilled that you loved the lingerie and the service. Thank you so much again, Team Treatly X
Brilliant product
Brilliant product - very happy with each delivery. The customer service is also outstanding.
May 28, 2022
Unprompted review
Reply from Treatly
Thank you so much Matthew. We so appreciate you taking the time to write such a lovely review and are thrilled that you have enjoyed each delivery. Hope you had a fab Jubilee weekend. Thanks again, Team Treatly :)
Couldn't be better
Great service
Highly responsive to queries
Easy to amend preferences
Incredible lingerie
March 7, 2022
Unprompted review
Reply from Treatly
Hi Nick, Thank you so much for your amazing review! We so appreciate you taking time out of your day to say nice things about our lingerie subscription service. We are chuffed. Many thanks again, Team Treatly :)
Such a cute set.
Such a cute set, and it fits perfectly. I only have my first box and I love it already.
January 27, 2022
Unprompted review
Reply from Treatly
Hey Sarah, thank you so much for your great review. So pleased that you are enjoying your subscription. Lots more lovely stuff to come! Just shout if we can ever help with anything. Best wishes, Team Treatly x
My wife loves the underwear they send
My wife loves the underwear they send, and the customer service is amazing whenever I've had to change anything. Top marks.
January 24, 2022
Unprompted review
Reply from Treatly
Hi Paul, "Top marks"- we're very happy with that! We so appreciate you taking the time to leave a review- thank you ever so much. Really glad that our products and service have impressed you and your wife. Many thanks again, Team Treatly :)
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