Outstanding haircuts, very good comms, listened carefully to what we wanted and then delivered spot on target. Friendly and genuinely caring. Instantly felt more like visiting an old friend or family... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience. Feet feel amazingly soft and toes/nails look fab. Care and attention to detail especially the foot and leg massage. So relaxing. Will definitely return as reasonable price too. Wort... See more
Lovely salon in the centre of Solihull, it is a bit tucked away but well worth seeking out. My pedicure treatment was excellent, I think this visit was my fourth and I will definitely be going back. I... See more
I booked a double appointment for myself and my sister as a treat. We are both in between styles and have been looking for a hairdresser without success (burnt hair, unpleasant staff, imbalanced... See more
Company details
Written by the company
Treatwell is a brighter way to book hair and beauty appointments. Browse over 60,000 salons and spas across Europe, read reviews and book your perfect treatment 24/7
Contact info
Greifswalder Str. 212, 10405, Berlin, Germany
- treatwell.com
4.7
Excellent
17K reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spam emails, no unsubscribe link
They are sending me spam emails with no "unsubscribe" link, disguised as emails related to my transaction (they are not) or general customer care stuff. I never agreed to it and there is no straightfoward way to prevent it. I used their greek website.
May 11, 2026
Unprompted review
Very good massage
Very good massage, very nice salon. Welcoming and nice. I recommend. I will go again
May 10, 2026
Unprompted review
I always find professionals to do good…
I always find professionals to do good gel manicures at good prices
May 7, 2026
Unprompted review
Absolutely amazing experience
Absolutely amazing experience. The massage was professional, relaxing, and exactly what I needed. Pom was welcoming, the atmosphere was calm and clean, and I left feeling refreshed and much less tense. One of the best Thai massages I’ve had. I will definitely be coming back and would highly recommend it to anyone looking to unwind and relieve stress.
May 9, 2026
Unprompted review
great class really works
May 6, 2026
Unprompted review
easy and quick to find my treatment!
May 9, 2026
Unprompted review
The best barber shop in Kifisia.
May 9, 2026
Unprompted review
Excellent service
May 9, 2026
Unprompted review
Really great salon
Really great salon, one of the best eyebrow waxes I've ever had, and Dhuval was lovely.
May 8, 2026
Unprompted review
Naaz is lovely and welcoming
Naaz is lovely and welcoming
Her treatments are great especially her massages I recently went for waxing and head massage can't wait to go again
May 8, 2026
Unprompted review
great massage
I’ve been doing treatments with Fernanda for over three years, even before she moved to her new clinic, and I honestly cannot recommend her enough. Last Friday I went for a post surgery lymphatic drainage massage, and it was absolutely amazing.
I recently had surgery, so finding someone experienced, gentle, and knowledgeable was extremely important to me, and Fernanda made me feel completely safe and cared for throughout the entire session. Her technique is incredible, and you can really tell she genuinely cares about her clients and their recovery.
The clinic is beautiful, welcoming, and very professional. I left feeling so much lighter and better that I already booked another session for next Friday.
Thank you so much, Fernanda, for your care, kindness, and amazing work. Highly recommended to anyone looking for quality treatments and real results.
May 8, 2026
Unprompted review
Awful places listed there + no customer…
Awful places listed there + no customer service email (the one provided is a fake).
I went to the most disgusting place for a massage (hair, filthy, no towels, dirty blanket, no privacy to change as the staff opened the door without notice and the room was directly on the main room with men and customers there, 3 meters away from the street): beyond cancelling and asking for refund, and since it is not the first time I decided to contact Treatwell uk with the email provided at the bottom of the cancellation email…. Well, this email doesn’t work!
Treatwell doesn’t even have any checks in place to truly filters this most basic level of hygiene expected from a treatment place.
May 10, 2026
Unprompted review
Amazing place
Amazing place , amazing treatment, amazing just amazing 🤩
May 8, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.