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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that trees are fresh, beautiful, and long-lasting with minimal needle drop. The delivery service is frequently highlighted for its efficiency, promptness, and the helpfulness of the staff, who often go above and beyond to assist with installation. However, some customers also noted issues with delivery tracking, with some experiencing changing delivery slots or late arrivals. A few other people felt that the quality of the tree they received was not as expected, mentioning broken branches, muddy trees, or trees that were not as full or well-shaped as advertised. There were also isolated reports of issues with additional products like wreaths and garlands, and in one instance, an unexpected discovery in the tree netting.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the trees for being... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight the efficiency,... See more

Quality

People report positive experiences with quality, often praising the freshness, fragrance, and longevity of... See more

Service

Users describe positive interactions with service. Many customers praise the outstanding and reliable... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These guys saved our Christmas! We placed an order for a 5-6 ft tree via this website late in the day on 20 December(!) and were worried about some of the negative reviews, but really didn't have a... See more

Rated 5 out of 5 stars

I had to re order my Xmas tree after being scammed by another company found trees2me online order. Friday 12cand delivered and put indoors by 10 10,30 on the 13th Dec such an efficient delivery then b... See more

Rated 5 out of 5 stars

Tree2Me supplied us with a stunning 12-foot tree that looked incredible and smelled absolutely amazing. The stand was super sturdy, very easy to install, and held water perfectly. The delivery and col... See more

Rated 5 out of 5 stars

We’ve been ordering our Christmas tree from tree2me for the third year in a row, and we couldn’t be happier. The quality is consistently fantastic, the tree looks great and lasts really well through... See more


Company details

  1. Christmas Store

Written by the company

Christmas, delivered. Free delivery of premium-grade real Christmas trees in London.


Contact info

4.0

Great

TrustScore 4 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really easy to order

Really easy to order, kept informed about the delivery and exactly as planned.
Third time we have ordered and tree has always been lovely

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect, no notes

Reliable, fuss free delivery of a gorgeous, healthy tree. What more could I want! Thanks for helping to make Christmas festivities easy.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

The tree was perfect

The tree was perfect, very fresh and better than I expected. The delivery was excellent too. On time and a very nice delivery person. Well done team.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

First time using them and it was great

First time using them and it was great, normally I buy from the nordmann, but I had a bad experience with delivery and this was a hope we get one in time moment. I have to say the tree was excellent and delivery on time, thank goodness!!

December 16, 2025
Unprompted review
Rated 4 out of 5 stars

These guys saved our Christmas!

These guys saved our Christmas! We placed an order for a 5-6 ft tree via this website late in the day on 20 December(!) and were worried about some of the negative reviews, but really didn't have any other options as all other tree sellers had sold out. The tree arrived the next day on 21 December, is closer to 5 than 6 foot but looks and smells great & is clearly freshly cut (no signs of drying etc at all).

My one comment is that when we were waiting for the tree to arrive, the delivery slot kept on changing every hour (originally it said 3pm, then 4, 5, etc. the tree was eventually delivered around 9.30pm), which was not ideal, but we didn't have any plans and were at home so ultimately it didn't matter. Customer service responded quickly via Facebook Messenger. Overall a very positive experience.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

We love tree2me

We love tree2me and are repeat customers. Reliable delivery of quality trees at a good price. I would, and often do, recommend them to anyone.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful healthy tree

Delivery as expected - we were kept updated of delivery times and were impressed with the delivery/installation team.
A wonderful bushy, healthy tree with very little needle drop.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I’ve been using Tree2me for years and they never disappoint. My Christmas tree always arrives on time, beautifully fresh, and without any issues. I’ll happily keep choosing Tree2me for many Christmases to come

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great trees! 🌲

Efficient delivery, nice tree as described and the delivery guy came up my spiral staircase and put the tree in the water stand for me! Very happy; would recommend. I have had the tree up since 1st December and it hasn’t dropped at all.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and a beautiful tree

We received a beautiful tree and it was so helpful having the delivery updates. This was our second year ordering from Tree2Me and we've been really happy with both the quality and the service both times. Thank you.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

A lovely tree

A lovely, well proportioned tree delivered in perfect condition and in perfect time.
It looks and smells gorgeous and so far, no needle drop.
We will be ordering again next year

September 15, 2025
Rated 5 out of 5 stars

I heard about you in the first year of…

I heard about you in the first year of you starting Trees for Me from a friend of yours who was doing some work for me - so I decided to give you a try. I can only say in all that time I have never been disappointed. The trees have always been a great shape and look really healthy. I’m normally very possessive about dressing the tree but this year for various reasons my daughter dressed the tree. Sending a photo (I hope).
So very pleased for you business is booming
Geraldine Saabor

December 21, 2025
Unprompted review

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